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Five Guys

General Manager

47 Danny Drive, St. John's, NL, A1H 0N4, Canada

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Job Purpose

Manage and operate the restaurant, actively working towards established objectives while using an active, hands-on approach.

Key Responsibilities

Assemble a passionate team

Deploy consistent employee practices that focus on performance, development and engagement.

Recruit, onboard and train new team members
Support team members with their performance and development
Drive enthusiasm and support engagement efforts

Foster a community of raving fans

Deploy consistent customer practices that focus on food, service and atmosphere.

Get involved in shared responsibilities
Prep and monitor activities in the production of a superior product
Follow organized and efficient systems daily
Take charge of product quality and guest experience

Drive a growing business

Deploy consistent business practices that focus on sales, cost control and profitability.

Control inventory accuracy
Manage labour costs
Manage the Cost Of Goods Sold (COGS)
Oversee facility maintenance
Thoroughly review store financials (PnL)
Create business plans through the thorough review of store results
Ensure product availability and business profitability

Join a Team That Invests in You

Join a team that invests in your success, well-being, and career development.

Access to virtual healthcare through TELUS Health
Receive tuition reimbursement for eligible programs
Enjoy free employee meals during your shifts
Earn gratuities and customer service bonuses
Benefit from flexible scheduling
Be recognized through our Employee of the Month program
Access training, development, and advancement opportunities
Work with a supportive team in a fun, fast-paced environment

Competitive Compensation & Earning Potential

$50,870.00 - $67,275.00 annually + applicable bonuses, employee benefits and gratuities

* We use AI-assisted recruiting tools provided by Indeed for interview scheduling and preliminary screening questions; all hiring decisions are made by our human recruitment team.

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More about this job

Responsibilities

The General Manager is responsible for overseeing daily restaurant operations, including team leadership, inventory control, and financial performance. They must ensure high standards of food quality, customer service, and business profitability through effective management practices.

Requirements

The role requires a hands-on leader capable of recruiting, training, and developing a passionate team while maintaining efficient operational systems. Candidates must demonstrate strong business acumen, including the ability to manage labor costs, COGS, and store financials.

Skills

Restaurant management
Team leadership
Inventory management
Labor cost control
Financial analysis
Customer service
Staff training
Business planning
Facility maintenance
Product quality control
Performance management
Recruitment

Benefits

Virtual healthcare
Tuition reimbursement
Free employee meals
Gratuities
Customer service bonuses
Flexible scheduling
Employee of the month program
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Restaurant management
Operations management
PnL
Cost of goods sold
Inventory accuracy
Labor costs
Business planning
Team development
Customer experience
Facility maintenance
Recruitment
Onboarding
Performance management
Hospitality
Food service

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