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Shift Leader

  • 47 Danny Drive, St. John's, NL, A1H 0N4, Canada

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Job details

Posting language
English
Posted

Original job description

Job Purpose

Participate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach.

Key Responsibilities

Support the assembly of a passionate team

Deploy consistent employee practices that focus on performance, development and engagement.

  • Welcome and train new team members
  • Support team members with their performance and development
  • Drive enthusiasm and support engagement efforts

Contribute to the creation of raving fans

Deploy consistent customer practices that focus on food, service and atmosphere.

  • Get involved in shared responsibilities
  • Prep and monitor activities in the production of a superior product
  • Follow organized and efficient systems daily
  • Take charge of product quality and guest experience

Play an active role in a growing business

Deploy consistent business practices that focus on sales, cost control and profitability.

  • Control inventory accuracy
  • Control cost of labour
  • Oversee facility maintenance
  • Ensure product availability and business profitability

Join a Team That Invests in You

Join a team that invests in your success, well-being, and career development.

  • Access to virtual healthcare through TELUS Health
  • Receive tuition reimbursement for eligible programs
  • Enjoy free employee meals during your shifts
  • Earn gratuities and customer service bonuses
  • Benefit from flexible scheduling
  • Be recognized through our Employee of the Month program
  • Access training, development, and advancement opportunities
  • Work with a supportive team in a fun, fast-paced environment

Competitive Compensation & Earning Potential

$19.30 - $22.85 + applicable bonuses, employee benefits and gratuities

More about this job

Responsibilities

The Shift Leader oversees daily restaurant operations to ensure high-quality guest experiences and efficient production. They are responsible for managing inventory, controlling labor costs, and supporting the development and engagement of the team.

Requirements

The role requires a hands-on approach to managing team performance and maintaining facility standards. Candidates should be capable of driving sales and ensuring consistent service practices in a fast-paced environment.

Skills

  • Team leadership
  • Inventory management
  • Cost control
  • Customer service
  • Staff training
  • Performance management
  • Facility maintenance
  • Food production
  • Operations management

Benefits

  • Virtual healthcare
  • Tuition reimbursement
  • Free employee meals
  • Gratuities
  • Customer service bonuses
  • Flexible scheduling
  • Employee of the Month program
  • Training and development

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Restaurant operations
  • Shift leadership
  • Inventory control
  • Labor cost management
  • Team engagement
  • Customer experience
  • Facility maintenance
  • Food production
  • Performance development
  • Sales growth
  • Profitability
  • Hospitality

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