Shift Leader
- 3732 Innes Road, Ottawa, ON, K1W 0C8, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Job Purpose
Participate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach.
Key Responsibilities
Support the assembly of a passionate team
Deploy consistent employee practices that focus on performance, development and engagement.
- Welcome and train new team members
- Support team members with their performance and development
- Drive enthusiasm and support engagement efforts
Contribute to the creation of raving fans
Deploy consistent customer practices that focus on food, service and atmosphere.
- Get involved in shared responsibilities
- Prep and monitor activities in the production of a superior product
- Follow organized and efficient systems daily
- Take charge of product quality and guest experience
Play an active role in a growing business
Deploy consistent business practices that focus on sales, cost control and profitability.
- Control inventory accuracy
- Control cost of labour
- Oversee facility maintenance
- Ensure product availability and business profitability
Join a Team That Invests in You
Join a team that invests in your success, well-being, and career development.
- Access to virtual healthcare through TELUS Health
- Receive tuition reimbursement for eligible programs
- Enjoy free employee meals during your shifts
- Earn gratuities and customer service bonuses
- Benefit from flexible scheduling
- Be recognized through our Employee of the Month program
- Access training, development, and advancement opportunities
- Work with a supportive team in a fun, fast-paced environment
Competitive Compensation & Earning Potential
$19.30 - $22.85 + applicable bonuses, employee benefits and gratuities
#FGHIRING
More about this job
Responsibilities
The Shift Leader oversees daily restaurant operations to ensure high-quality food production and a superior guest experience. They are responsible for managing inventory, controlling labor costs, and supporting the development and engagement of the team.
Requirements
The role requires a hands-on approach to leadership, including training new staff and maintaining consistent business practices. Candidates should be capable of managing production systems and facility maintenance in a fast-paced environment.
Skills
- Team leadership
- Staff training
- Inventory management
- Cost control
- Customer service
- Food production
- Facility maintenance
- Performance management
- Sales growth
- Operational efficiency
Benefits
- Virtual healthcare
- Tuition reimbursement
- Free employee meals
- Gratuities
- Customer service bonuses
- Flexible scheduling
- Employee of the month program
- Training and development
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Retail
Keywords
- Restaurant Management
- Shift Leadership
- Inventory Accuracy
- Cost Control
- Labor Management
- Facility Maintenance
- Customer Experience
- Team Development
- Food Production
- Sales Growth
- Profitability
- Employee Engagement
- Training
- Operations