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Five Guys

Shift Leader

Ottawa, ON, Canada
1181 Greenbank Road, Nepean, ON, K2J 4Y6, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job Purpose

Participate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach.

Key Responsibilities

Support the assembly of a passionate team

Deploy consistent employee practices that focus on performance, development and engagement.

Welcome and train new team members
Support team members with their performance and development
Drive enthusiasm and support engagement efforts

Contribute to the creation of raving fans

Deploy consistent customer practices that focus on food, service and atmosphere.

Get involved in shared responsibilities
Prep and monitor activities in the production of a superior product
Follow organized and efficient systems daily
Take charge of product quality and guest experience

Play an active role in a growing business

Deploy consistent business practices that focus on sales, cost control and profitability.

Control inventory accuracy
Control cost of labour
Oversee facility maintenance
Ensure product availability and business profitability

Join a Team That Invests in You

Join a team that invests in your success, well-being, and career development.

Access to virtual healthcare through TELUS Health
Receive tuition reimbursement for eligible programs
Enjoy free employee meals during your shifts
Earn gratuities and customer service bonuses
Benefit from flexible scheduling
Be recognized through our Employee of the Month program
Access training, development, and advancement opportunities
Work with a supportive team in a fun, fast-paced environment

Competitive Compensation & Earning Potential

$19.30 - $22.85 + applicable bonuses, employee benefits and gratuities

#FGHIRING

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More about this job

Responsibilities

The Shift Leader oversees daily restaurant operations to ensure high-quality food production and a superior guest experience. They are responsible for managing inventory, controlling labor costs, and supporting the development and engagement of the team.

Requirements

The role requires a hands-on approach to leadership, including training new staff and maintaining efficient operational systems. Candidates should be capable of managing business profitability and facility maintenance in a fast-paced environment.

Skills

Team leadership
Staff training
Inventory management
Cost control
Customer service
Food production
Facility maintenance
Performance management
Scheduling
Quality assurance

Benefits

Virtual healthcare
Tuition reimbursement
Free employee meals
Gratuities
Customer service bonuses
Flexible scheduling
Employee of the Month program
Training and development
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Management
Shift Leadership
Inventory Control
Labor Cost Management
Customer Experience
Food Production
Team Engagement
Facility Maintenance
Staff Training
Profitability
Hospitality
Operations Management

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