Shift Leader
- Ottawa, ON, Canada
- 5517 Hazeldean Rd., Stittsville, ON, K2S 0P5, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Job Purpose
Participate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach.
Key Responsibilities
Support the assembly of a passionate team
Deploy consistent employee practices that focus on performance, development and engagement.
- Welcome and train new team members
- Support team members with their performance and development
- Drive enthusiasm and support engagement efforts
Contribute to the creation of raving fans
Deploy consistent customer practices that focus on food, service and atmosphere.
- Get involved in shared responsibilities
- Prep and monitor activities in the production of a superior product
- Follow organized and efficient systems daily
- Take charge of product quality and guest experience
Play an active role in a growing business
Deploy consistent business practices that focus on sales, cost control and profitability.
- Control inventory accuracy
- Control cost of labour
- Oversee facility maintenance
- Ensure product availability and business profitability
Join a Team That Invests in You
Join a team that invests in your success, well-being, and career development.
- Access to virtual healthcare through TELUS Health
- Receive tuition reimbursement for eligible programs
- Enjoy free employee meals during your shifts
- Earn gratuities and customer service bonuses
- Benefit from flexible scheduling
- Be recognized through our Employee of the Month program
- Access training, development, and advancement opportunities
- Work with a supportive team in a fun, fast-paced environment
Competitive Compensation & Earning Potential
$19.30 - $22.85 + applicable bonuses, employee benefits and gratuities
#FGHIRING
More about this job
Responsibilities
The Shift Leader oversees daily restaurant operations, including team management, food production, and customer service standards. They are responsible for controlling inventory, labor costs, and ensuring the facility is maintained to support business profitability.
Requirements
The role requires a hands-on approach to leadership, focusing on training team members and maintaining high standards for product quality. Candidates should be capable of managing business systems, inventory, and staff engagement in a fast-paced environment.
Skills
- Team leadership
- Staff training
- Inventory management
- Cost control
- Customer service
- Food production
- Facility maintenance
- Performance management
- Scheduling
- Quality assurance
Benefits
- Virtual healthcare
- Tuition reimbursement
- Free employee meals
- Gratuities
- Customer service bonuses
- Flexible scheduling
- Employee of the Month program
- Training and development
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Retail
Keywords
- Restaurant Management
- Shift Leadership
- Inventory Control
- Labor Cost Management
- Customer Experience
- Team Development
- Food Safety
- Facility Maintenance
- Profitability
- Staff Training
- Hospitality
- Performance Management
- Operations Management