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Added 12 mins ago
P
Community Manager
Parkbridge
Medicine Hat, AB
- Full-time
The Assistant Community Manager (6-month contract) will work closely with the Community Manager to ensure the efficient management of the property, maintain tenant satisfaction, and handle…
Added 12 mins ago
PI
Project Technologist
Pinchin in Canada
Richmond, BC
- Full-time
…America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help…
Added 12 mins ago
PI
Project Technologist
Pinchin in Canada
Mississauga, ON · Oshawa, ON · Toronto, ON
- Full-time
…America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help…
Added 12 mins ago
MN
General Accountant
Modern Niagara
ON · Nepean, ON
- Full-time
…accurate, reliable financial information to support reporting and business decisions. Their work across multiple corporate entities contributes to strong financial processes, data…
Added 12 mins ago
GT
Manager, Operational Modernization
Greater Toronto Airports Authority
Toronto, ON
- Full-time
As a Manager, Operational Modernization, you will:
Added 12 mins ago
AC
Financial Consultant
Assiniboine Credit Union
Ile des Chênes, MB · Winnipeg, MB
- Full-time
Reporting to the Branch Manager, Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of…
Added 12 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
D
Business Development Specialist, Group Retirement Savings
Desjardins
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
As a Business Development Specialist in Group Retirement Savings, you play a key role in responding to partner needs, both independently and in collaboration with the Business Development…
Added 12 mins ago
E
Senior DevOps Specialist (Azure Cloud)
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
…navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based…
Added 27 mins ago
MD
Senior Manager of Policy and Regulation-State Prog Admin Supv Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Senior Manager of Policy and Regulation
Added 28 mins ago
HM
Account Manager
Highlight Motor Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a results-driven Account Manager responsible for developing new business opportunities while expanding and maintaining strong relationships with existing clients. This role…
Added 28 mins ago
C&
Claims Manager, London Market TPA
Crawford & Company
Toronto, ON
- Full-time
We’re looking for an experienced Claims Manager to lead our London Market TPA claims team. This is an opportunity to combine your technical claims expertise, leadership skills and client…
Added 28 mins ago
CO
Manager, Hospital to Home and Clinical Programs
Circle of Care, Sinai Health
Toronto, ON
- Full-time
The Manager supports the success of the transitional care program, while also ensuring continuity and excellence across broader clinical services. The Manager develops and retains a…
Added 28 mins ago
EC
AEM Engineer
Experis Canada
Toronto, ON
- Contract
Develop, configure and enhance AEM components, templates, services and integrations.
Added 28 mins ago
TC
Salesforce Project Manager
Tata Consultancy Services
Waterloo, ON
- $90,000 to $100,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 28 mins ago
BR
Branch Manager
BJRC Recruiting
Toronto, ON
- Full-time
Our client is an established, privately held Canadian financial services company with a long-standing presence in the mortgage lending and investment sectors. They are seeking a hands-on…
Added 28 mins ago
C&
Claims Manager, London Market TPA
Crawford & Company
Mississauga, ON
- Full-time
We’re looking for an experienced Claims Manager to lead our London Market TPA claims team. This is an opportunity to combine your technical claims expertise, leadership skills and client…
Added 28 mins ago
R
Administrator, Transaction Processing
RBC
Toronto, ON
- Full-time
Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
Added 28 mins ago
L
EHS Specialist (Burnaby, BC – Hybrid)
LifeLabs
Burnaby, BC
- $68,126 to $86,861 CAD / year
…Canadians through accessible, accurate, and innovative diagnostic…
Added 28 mins ago
Manager, Hospital to Home and Clinical Programs
Circle of Care, Sinai Health
Toronto, ON
The Manager supports the success of the transitional care program, while also ensuring continuity and excellence across broader clinical services. The Manager develops and retains a…
Added 28 mins ago
PV
Full Time Keyholder (Store 2451 - Stroud)
Pet Valu
Stroud, ON
- Full-time
…time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth…
Added 28 mins ago
T
personal banker
TD
Kingston, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 28 mins ago
T
Financial Planner - Westmount
TD
Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 28 mins ago
T
Financial Planner - Town of Mount Royal
TD
Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…

Fix Network World

Bilingual IT Support Technician

Milton, ON, Canada

The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role. · Full-time

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Job details

Pay: The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum of 1 year of experience in a related role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration.

With the support of the IT Services Manager and the existing team, the IT Support Technician will be responsible for providing ongoing support to company employees and franchisees by phone and email. Support requests may relate to hardware, workstations, software applications, and other IT-related issues.

Core Competencies

Customer Service Focus
Quality of Work
Time Management
Continuous Learning and Development
Problem Solving
Accountability and Reliability
Research and Analysis
Decision Making and Judgment
Equipment Operation
Providing Support
Ethics and Integrity
Planning and Organization
Communication
Stress and Energy Management

Responsibilities

Provide IT support to franchisees and company employees via telephone and/or other support channels.
Communicate electronically and by phone with franchisees experiencing issues with their email accounts or requiring the creation of new email addresses.
Maintain, troubleshoot, repair, and manage Local Area Networks (LANs), Wide Area Networks (WANs), core networks and peripherals, workstations, and Internet connections.
Prepare and configure computers and related equipment.
Monitor and maintain software applications.
Consult user guides, technical manuals, and other documentation to identify and implement solutions.
Reproduce and diagnose users’ technical issues and provide timely resolutions.
Provide guidance and training to users in response to their technical challenges.
Collect data and maintain a knowledge base of problems and solutions for use by other IT support technicians.
Participate in the development of new specifications for applications and software solutions.
Perform other related duties as required.

Requirements

Bilingualism in French and English (written and spoken).
University degree in Network Management, Information Technology, or a Diploma in IT Support.
Minimum of 1 year of experience in a related role.
Good knowledge of Active Directory and Azure.
Excellent knowledge of Windows 10 and Windows 11.
Basic knowledge of Voice over IP (VoIP) and Teams Connect.
Good knowledge of Microsoft 365 (O365).
CompTIA A+ and other relevant certifications are considered assets.

Working Conditions & Benefits

Work schedule may vary based on projects and business priorities.
Occasional overtime may be required depending on operational needs.
3 weeks of vacation starting on your first day, plus 5 paid sick days per year.
Employer RRSP matching contribution equal to 50% of your contributions, up to 3% of your salary.
Group insurance plan with 75% of premiums paid by the employer, including access to telemedicine services.
Up to $3,000 per year in tuition reimbursement to support your professional development.
An annual $250 merchandise allowance to use in the Fix Network apparel and merchandise store.
An employee referral bonus of up to $1,000 when you help us find our next great talent.
Opportunities to connect and celebrate throughout the year, including monthly employee celebrations recognizing new hires, birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and additional team events.
Our annual Team Meeting, which brings together employees from around the world for several days to align on company priorities, connect with international colleagues, and enjoy team-building activities.
Free on-site parking.
All necessary equipment provided by the employer. The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Provide phone and email IT support to company employees and franchisees, diagnosing and resolving issues involving hardware, workstations, software, networks, and internet connections. Configure and maintain equipment and applications, guide and train users, document solutions, and contribute to software specifications.

Requirements

Requires written and spoken fluency in French and English, a university degree in Network Management or Information Technology or a diploma in IT Support, and at least one year of related experience. Candidates should know Active Directory, Azure, Windows 10 and 11, Microsoft 365, and basic VoIP and Teams Connect; CompTIA A+ and other relevant certifications are assets.

Skills

IT Support
Customer Service
Network Troubleshooting
Local Area Networks
Wide Area Networks
Active Directory
Azure
Windows 10
Windows 11
Microsoft 365
VoIP
Microsoft Teams
Hardware Configuration
Software Troubleshooting
Technical Documentation
User Training

Benefits

Three Weeks Of Vacation
Five Paid Sick Days
Employer RRSP Matching
Group Insurance
Telemedicine Services
Tuition Reimbursement
Merchandise Allowance
Employee Referral Bonus
Employee Celebrations And Team Events
Free On-Site Parking
Employer-Provided Equipment

Visa sponsorship

Not detected in the job text

Keywords

IT Support
French
English
Network Management
Information Technology
IT Support Diploma
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
CompTIA A+
Local Area Networks
Wide Area Networks
Core Networks
Workstations
Internet Connections
Hardware
Software Applications
Email Accounts
Technical Troubleshooting
User Training
Knowledge Base
Network Peripherals

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