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Added 10 mins ago
S
Absence, Time Tracking & Payroll Lead, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Business Function Products, the Functional Lead is responsible for providing leadership within their assigned functional area for implementation of the new BC…
Added 10 mins ago
S
Senior Business Analyst, Business Functions, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, IT Product and Enterprise Architecture, the Senior Business Analyst is responsible for supporting the development and implementation of the BC Health Workday…
Added 10 mins ago
S
Manager, Business Function Products, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Director, Business Function Products, the Manager will be responsible for their designated functionality / portfolio and ensuring that requirements for all the province’s…
Added 10 mins ago
PH
Reporting Architect, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager of Reporting and Dashboards, the Reporting Architect is responsible for governing the technical architecture and solution design to ensure alignment with enterprise…
Added 10 mins ago
PH
Manager, Clinical ServicesProgram Operations
Provincial Health Services Authority
Victoria, BC
- Full-time
The Manager, Clinical Services/Program Operations, reports to a Director and in co-management with a Medical Director, and provides clinical and operational leadership, management expertise…
Added 10 mins ago
PH
Client Care Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Program Manager (PM) or designate, the Client Care Coordinator works collaboratively as part of an interdisciplinary team and within a trauma informed model of care and…
Added 10 mins ago
PH
Nurse Educator Clinical Prevention Services
Provincial Health Services Authority
Vancouver, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…
Added 10 mins ago
PH
Direct Care Nurse, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
Identifies own learning needs, reviews these with the Clinical Nurse Leader or Clinical Services Manager, and engages in a variety of activities to meet these needs.
Added 10 mins ago
Banquet Server (Casual/On-call) - Moncton
Great Canadian Entertainment
Moncton, NB
Under the general supervision of the F&B Manager, this Banquet Server is responsible for serving the guests beverages with the strictest regard to rules, regulations and outlet operational…
Added 40 mins ago
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Senior Product Manager
Vero
Winnipeg, MB
- Full-time
Senior Product Manager required by an exciting, fast-growing technology business looking to scale its existing product portfolio and unlock new commercial opportunities.
Added 56 mins ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 1 hour ago
S
Organ Recovery Assistant, Organ Donation & Hospital Development - BC Transplant Society
Sanya’k̓ula
Vancouver, BC
- Part-time
Reporting to the Clinical Operations Manager, Organ Donation, the Organ Recovery Assistant (ORA) functions as an integral part of the Organ Donation and Hospital Development (ODHD) team.
Added 1 hour ago
Community Outreach Worker - Community Wellness and Supports - Mental Health and Addictions
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Health Services Manager, the Community Outreach Worker (COW) provides a range of clinical services to adults and their families affected by mental illness and/or substance…
Added 1 hour ago
Occupational Therapy Assistant - Rehabilitation Services
Nova Scotia Health and IWK Health
Sydney, NS
Reporting to the Program Manager of the Rehabilitation and Supportive Care Services portfolio, and under the supervision of an Occupational Therapist, the Occupational Therapy Assistant…
Added 1 hour ago
Food Service Worker - Nutrition and Food Services
Nova Scotia Health and IWK Health
Amherst, NS
The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…
Added 1 hour ago
AC
Chef Manager - Healthcare
Aramark Canada
AB · Edmonton, AB
- Full-time
As Chef Manager, you'll lead the day-to-day culinary operation and help set the standard for the resident dining experience. You'll:
Added 1 hour ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
Learning & Development support through reimbursement of eligible certifications and professional development programs.
Added 1 hour ago
GO
Manager - Community Nursing
Government of Yukon
Whitehorse, YT
- Full-time
The Community Nursing team is a group of high-performing, compassionate people dedicated to serving with respect and purpose. We seek to foster relationships with Indigenous Peoples and…
Added 1 hour ago
AC
Operations Manager - Healthcare, Food, Laundry & Housekeeping
Aramark Canada
Cochrane, AB
- Full-time
The Operations Manager is responsible for the food and facilities contract and its financial accountability, and compliance with the standards established by Aramark Healthcare, regulatory…
Added 1 hour ago
SC
Front End - Clerk Sales/Service - Tier II SW
Safeway Canada
Brandon, MB
- Full-time
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…
Added 2 hours ago
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Business Area Manager - Vancouver East
BAT
Vancouver, BC
- Full-time
We are looking for a Business Area Manager - Vancouver East responsible for delivering commercial and consumer performance for Imperial Tobacco Canada (ITCAN) within the geographical area.…
Added 2 hours ago
NB
Manager, Supply Chain Finance - Portfolio Management
National Bank of Canada
Montreal, QC
- Full-time
emerging portfolio risks and support the management and resolution of
Added 2 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
Montreal, QC
- Full-time
…healthcare professionals on all their financial projects. As a Manager, Financing Solutions, you will play a leading role in the strategic support of clients in the fields of pharmacy,…
Added 2 hours ago
NB
Business Development Manager
National Bank of Canada
Kamloops, BC
- Full-time
A career as a Business Development Manager in the Equipment Financing team at National Bank means acting as a trusted financing partner for businesses operating in equipment intensive…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…

Fix Network World

Bilingual IT Support Technician

Milton, ON, Canada

The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role. · Full-time

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Job details

Pay: The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum of 1 year of experience in a related role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration.

With the support of the IT Services Manager and the existing team, the IT Support Technician will be responsible for providing ongoing support to company employees and franchisees by phone and email. Support requests may relate to hardware, workstations, software applications, and other IT-related issues.

Core Competencies

Customer Service Focus
Quality of Work
Time Management
Continuous Learning and Development
Problem Solving
Accountability and Reliability
Research and Analysis
Decision Making and Judgment
Equipment Operation
Providing Support
Ethics and Integrity
Planning and Organization
Communication
Stress and Energy Management

Responsibilities

Provide IT support to franchisees and company employees via telephone and/or other support channels.
Communicate electronically and by phone with franchisees experiencing issues with their email accounts or requiring the creation of new email addresses.
Maintain, troubleshoot, repair, and manage Local Area Networks (LANs), Wide Area Networks (WANs), core networks and peripherals, workstations, and Internet connections.
Prepare and configure computers and related equipment.
Monitor and maintain software applications.
Consult user guides, technical manuals, and other documentation to identify and implement solutions.
Reproduce and diagnose users’ technical issues and provide timely resolutions.
Provide guidance and training to users in response to their technical challenges.
Collect data and maintain a knowledge base of problems and solutions for use by other IT support technicians.
Participate in the development of new specifications for applications and software solutions.
Perform other related duties as required.

Requirements

Bilingualism in French and English (written and spoken).
University degree in Network Management, Information Technology, or a Diploma in IT Support.
Minimum of 1 year of experience in a related role.
Good knowledge of Active Directory and Azure.
Excellent knowledge of Windows 10 and Windows 11.
Basic knowledge of Voice over IP (VoIP) and Teams Connect.
Good knowledge of Microsoft 365 (O365).
CompTIA A+ and other relevant certifications are considered assets.

Working Conditions & Benefits

Work schedule may vary based on projects and business priorities.
Occasional overtime may be required depending on operational needs.
3 weeks of vacation starting on your first day, plus 5 paid sick days per year.
Employer RRSP matching contribution equal to 50% of your contributions, up to 3% of your salary.
Group insurance plan with 75% of premiums paid by the employer, including access to telemedicine services.
Up to $3,000 per year in tuition reimbursement to support your professional development.
An annual $250 merchandise allowance to use in the Fix Network apparel and merchandise store.
An employee referral bonus of up to $1,000 when you help us find our next great talent.
Opportunities to connect and celebrate throughout the year, including monthly employee celebrations recognizing new hires, birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and additional team events.
Our annual Team Meeting, which brings together employees from around the world for several days to align on company priorities, connect with international colleagues, and enjoy team-building activities.
Free on-site parking.
All necessary equipment provided by the employer. The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Provide phone and email IT support to company employees and franchisees, diagnosing and resolving issues involving hardware, workstations, software, networks, and internet connections. Configure and maintain equipment and applications, guide and train users, document solutions, and contribute to software specifications.

Requirements

Requires written and spoken fluency in French and English, a university degree in Network Management or Information Technology or a diploma in IT Support, and at least one year of related experience. Candidates should know Active Directory, Azure, Windows 10 and 11, Microsoft 365, and basic VoIP and Teams Connect; CompTIA A+ and other relevant certifications are assets.

Skills

IT Support
Customer Service
Network Troubleshooting
Local Area Networks
Wide Area Networks
Active Directory
Azure
Windows 10
Windows 11
Microsoft 365
VoIP
Microsoft Teams
Hardware Configuration
Software Troubleshooting
Technical Documentation
User Training

Benefits

Three Weeks Of Vacation
Five Paid Sick Days
Employer RRSP Matching
Group Insurance
Telemedicine Services
Tuition Reimbursement
Merchandise Allowance
Employee Referral Bonus
Employee Celebrations And Team Events
Free On-Site Parking
Employer-Provided Equipment

Visa sponsorship

Not detected in the job text

Keywords

IT Support
French
English
Network Management
Information Technology
IT Support Diploma
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
CompTIA A+
Local Area Networks
Wide Area Networks
Core Networks
Workstations
Internet Connections
Hardware
Software Applications
Email Accounts
Technical Troubleshooting
User Training
Knowledge Base
Network Peripherals

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