Jobs in Ontario (229,803 jobs)

Jobs across Ontario, Canada. Choose a city or town to search nearby.

229,803 listings · 21,988 employers Counted Nov 13, 2026. How we count

About these jobs

Employers hiring include Loblaw Companies Limited (5,785 listings), Shoppers Drug Mart (4,530 listings), Walmart Canada (3,882 listings).

Common roles: Retail sales associate, Practical nurse, Registered nurse.

36,921 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	23.00	19,692
CAD / year	80,000.00	15,827
USD / year	155,000.00	87
CAD / month	4,000.00	74
CAD / week	1,500.00	54
CAD / day	120.50	24
USD / hour	20.00	15

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 17% hybrid, 82% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Ontario

Group jobs by employerEmail me new jobs Save this search

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- Full-time

Fix Network World

Customer Service Representative

Ottawa, ON, Canada
Kanata, ON, Canada

The salary range for this position starts at $22.84 per hour and is based on experience. · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position starts at $22.84 per hour and is based on experience.
Job type: Full-time
Apply by: Dec 12, 2026
Education: High school diploma
Experience: At least 2 to 4 years of experience in customer service
Posting language: English
Posted: Nov 12, 2026

Original job description

Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration.

The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. The incumbent will be primarily in-taking and delivering vehicles. The Customer Service Representative will be working with the shops, insurance and car rental staff to make sure that customers’ needs are met. The CSR is responsible for serving customers in person, via the telephone, email or text. The CSR is accountable for dealing with customer service, selling of services, and processing transactions. CSR follows all company procedures and policies when providing customer service. The CSR understands his/her role as brand ambassador and provides a positive experience to all customers and insurance partners.

Core Competencies

Communication
Energy & Stress Management
Teamwork
Quality Orientation
Problem Solving
Accountability and Dependability
Operating Equipment
Ethics and Integrity
Results Oriented
Negotiation

Job Duties

Ensure excellence in the delivery of the customer experience as outlined in the company best practices and measured by LEI results. Review client’s vehicles for related and not related damages.
Take photos of all damages, not related damages, and general condition.
Complete Walk-Around form and identify not related damages.
Communicate to client’s, on what to expect through the repair process.
Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings.
Sell the company services and provide an outstanding customer service, in order to build strong and long-lasting relationships with clients.
Create and follow up on appointments.
Prepare Intake and Delivery paperwork.
Effectively manage front office operations to ensure efficient organization and support of the sales function.
Collaborate with production manager and sales manager to ensure vehicles are on track for timely and flawless delivery.
Provide regular and standard reporting to production and sales managers to ensure awareness on key performance metrics.
Communicate and interact with clients and insurance staff throughout the different technologies such as phone, text, email, online videocall, etc.
As required, assign the work order to technicians.
Set convenient appointments with the customers, based on the shop availability.
Inspect repair, complete paperwork and meet with customer when picking up vehicle to ensure customer satisfaction.
Take payments for deductibles, customer pay work, etc.
Keep the BMS up to date to ensure accuracy.
Maintain complete knowledge and comply with company and departmental policies, procedures, and standards.
Cultivate a positive working relationship with team members and management.
Maintain a clean and orderly work area to comply with all health & safety procedures.
Import or enter data into the accounting system.
Verify the integrity and accuracy of the data.
Provide support to the team by performing various administrative tasks (filing, photocopying, correspondence, etc.)
Other related tasks as required.

Requirements

High school diploma or GED required
At least 2 to 4 years of experience in customer service
Valid Driver’s License and Excellent Driving Record
Strong customer service and troubleshooting skills
Experience working as a customer service representative, for a body shop preferred
Experience working in an administration or data entry role preferred
Experience working with Mitchell Repair Center preferred

The salary range for this position starts at $22.84 per hour and is based on experience.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

Apply on LinkedIn About employer

More about this job

Responsibilities

Deliver a positive customer experience by coordinating vehicle intake, repair updates, appointments, and vehicle delivery while communicating with customers, insurance partners, rental staff, and shop teams. Sell and explain services, process payments and paperwork, maintain accurate business and accounting records, and support efficient front-office operations.

Requirements

A high school diploma or GED and 2 to 4 years of customer service experience are required, along with a valid driver's license and an excellent driving record. Strong customer service and troubleshooting skills are required; body shop customer service, administration or data entry, and Mitchell Repair Center experience are preferred.

Skills

Customer Service
Communication
Teamwork
Problem Solving
Accountability
Dependability
Negotiation
Sales
Vehicle Inspection
Appointment Scheduling
Administrative Support
Data Entry
Payment Processing
Recordkeeping
Stress Management
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Collision Repair
Vehicle Intake
Vehicle Delivery
Vehicle Inspection
Damage Documentation
Walk-Around Form
Insurance Partners
Car Rental Coordination
Service Sales
Cross-Selling
Appointment Scheduling
Repair Process
Work Orders
Technician Assignment
Payment Processing
Deductibles
Business Management System
Accounting System
Data Entry
Mitchell Repair Center
Front Office Operations
Customer Satisfaction
Health And Safety
Email
Text Messaging
Online Video Calls

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Work requirements

Jobs in Ontario