Junior Collision Estimator

Ottawa, ON, Canada

The salary range for this position starts at $60,000 annually. · Full-time

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Job details

Pay: The salary range for this position starts at $60,000 annually.
Job type: Full-time
Apply by: Dec 12, 2026
Experience: At least 1-3 years of collision repair experience in estimating/sales
Posting language: English
Posted: Nov 12, 2026

Original job description

Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration.

The role as a Junior Estimator is to ensure that the customer receives a legendary customer service experience. The Junior Estimator needs to ensure accurate repair plan and estimated completion date is provided. The Junior Estimator is responsible for client sales and service activities to maximize revenue, profitability, and client satisfaction. Actively seek value-add sales opportunities and maximize gross profit when creating estimates. The Junior Estimator manages communication and contact with clients and insurance partners to ensure client satisfaction. The Junior Estimator works closely with the CSR & production team, and is responsible for providing accurate information to customers and insurance companies in terms of pricing, damage, and estimated time of repair.

Core Competencies

Quality Orientation
Customer Service Approach
Time Management
Problem Solving
Accountability and Dependability
Decision Making and Judgement
Providing Consultation
Research
Ethics and Integrity
Planning and Organizing
Enforcing Laws, Rules and Regulations
Mediating and Negotiating
Coaching and Mentoring
Communication
Energy and Stress Management
Teamwork

Job Duties

Review insurance assignment, repair orders and estimates for repair cost and plan work to be performed
Utilize a repair vs. replace philosophy when writing all estimates
Help Intake vehicles, and create estimates that adheres to insurance and shop’s standards
Collaborate with production and parts manager to ensure production and profitability targets are met
Create repair estimates for clients according to insurance company’s best practices
Take required photos of damages
Actively seek value-add sales opportunities when inspecting the vehicle
Develop estimates with a focus on projected gross profit, while managing severity
Uploading to and updating files for, our insurance partners timely and accurately
Collaborate with CSR to ensure exceptional follow-up and service
Monitor vehicle production in collaboration with production and parts manager to ensure timely delivery
Review completed repair to be sure all operations are complete to company standards
Close RO files and track job performance in collaboration with Production and Parts Manager to optimize profitability
Maintain complete knowledge and comply with company and departmental policies, procedures and standards
Maintain a clean and orderly work area in order to comply with all health & safety procedures
Other related tasks as required

Requirements

High school or college automotive body repair diploma
At least 1-3 years of collision repair experience in estimating/sales
Experience in and competence with estimating systems (Ultramate, Mitchell Cloud Estimating & Connect and BMS (Mitchell RepairCenter)
Possess a valid drivers' license
Proven leadership and track record of success
Ability to work independently in a busy environment
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Ability to effectively communicate both verbally and in writing
Ability to work well under pressure

Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times

Working Conditions

Exposure to loud noises
Work both indoors and outdoor.
The salary range for this position starts at $60,000 annually.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Prepare accurate collision repair estimates and plans, assess vehicle damage, and communicate pricing and repair timelines to customers and insurance partners. Coordinate with customer service, production, and parts teams to support customer satisfaction, timely delivery, and profitability.

Requirements

Requires a high school education or a college diploma in automotive body repair, plus 1–3 years of collision repair experience in estimating or sales. Candidates must be competent with estimating systems, hold a valid driver's license, and demonstrate communication, leadership, flexibility, and the ability to work independently under pressure.

Skills

Collision Repair Estimating
Customer Service
Sales
Repair Planning
Damage Assessment
Estimating Systems
Gross Profit Management
Time Management
Problem Solving
Decision Making
Communication
Teamwork
Negotiation
Planning and Organization
Leadership

Visa sponsorship

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Keywords

Collision Repair
Automotive Body Repair
Repair Estimating
Ultramate
Mitchell Cloud Estimating
Mitchell Connect
BMS
Mitchell RepairCenter
Insurance Assignments
Repair Orders
Repair Planning
Vehicle Damage Assessment
Repair Versus Replace
Estimate Writing
Gross Profit
Client Sales
Customer Satisfaction
Insurance Partners
Production Coordination
Parts Management
Vehicle Intake
Repair Completion Dates
File Management
Health and Safety
Valid Driver's License

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