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Jobs in Canada

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Added 3 mins ago
Clerical Assistant In Patient Periop Services
St. Michael's Hospital
Toronto, ON
Full-time
Updates infection control patient status and related signage
Added 3 mins ago
Medical Lab Technologist Laboratory - Core Laboratory
St. Joseph's Health Centre, Toronto
Toronto, ON
Full-time
Proficiency with laboratory information systems (Epic, WellSky Transfusion, CareSphere, Remisol and Data Innovations, Unity Real-Time) and Microsoft Office applications.
Added 3 mins ago
Senior Cybersecurity Specialist / Focused Education Resources
Chemistry Consulting Group
Vancouver, BC
Full-time
…Chemistry Consulting Group to recruit a Senior Cybersecurity Specialist to join their growing cybersecurity team! Focused Education members consist of all 60 BC school districts, more than…
Added 4 mins ago
Spécialiste en Ingénierie Systèmes des bancs d’essai / Test Bench System Engineering Specialist
Airbus
Montreal, QC · Mirabel, QC
Full-time
Added 4 mins ago
Chef des opérations HUB
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Full-time
…include execution of store Hub order fulfillment, Inventory control and all associated processes. Depending on the size and scope of the HUB operations, some HUB Operations Leads will lead…
Added 4 mins ago
System Technologist, Process Controls
Lactalis
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The Process Control Specialist serves as a member of the Maintenance Team and is accountable for industrial automation within the plant including all programmable logic controls, servo…
Added 19 mins ago
Recreation Therapist - Bachelor's Degree
Vancouver Coastal Health
North Vancouver, BC
$40.19 to $50.2 CAD / hour
Temporary
Certified Therapeutic Recreation Specialist (CTRS) credential and successful completion of the National Council for Therapeutic Recreation Certification (NCTRC) exam.
Added 35 mins ago
Junior Electrical Design Specialist
RidgeTech Automation
Cambridge, ON
Full-time
The ideal candidate will have a post-secondary degree/diploma in Electrical Engineering, Control Systems, Robotics & Automation, or a similar program. Knowledge of electrical design…
Added 49 mins ago
Senior Manager, Global Design & Standards - Global AML
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ON · Mississauga, ON
…application of standards, and maintaining the integrity of the control environment across…
Added 49 mins ago
Senior Manager, Global Effectiveness & Initiatives - Global AML
Scotiabank
ON · Mississauga, ON
…continuous improvement efforts, while strengthening quality control, training, and capacity management practices across the…
Added 1 hour ago
Quality Management System (QMS) Specialist
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Full-time
This is an exciting opportunity to help strengthen the systems, standards, and safeguards that support safe marine pilotage across British Columbia’s coast. As the PPA continues to…
Added 1 hour ago
Senior Analyst - SSI Expert
National Bank of Canada
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Full-time
A career as a Senior SSI Analyst in the Capital Markets Operations team at National Bank means acting as a specialist in OTC operations and payment processes. This role allows you to make a…
Added 1 hour ago
Claims Specialist
HUB International
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Full-time
The Claims Specialist works as a liaison and claims advocate between internal and external clients and adjusters to ensure optimal claims handling, and superior claims service. This is a…
Added 1 hour ago
Senior Security Systems Technician
Convergint
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$30 to $38 CAD / hour
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…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
Added 1 hour ago
Requirements Management Specialist
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Ottawa, ON
$90,000 to $105,000 CAD / year
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As part of the Systems Engineering and Integration team, the Requirements Management Specialist plays a key role in the development and management of the requirements baseline for the…
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Senior Lifecycle Marketing Manager, Retention
TextNow, Inc.
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…expect transparency, value, and freedom in how they connect, control over their phone service with no contracts, no hidden fees, and no rigid rules. And we're growing, bringing our mission…
Added 1 hour ago
Supplier Quality Engineer / Specialist
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…manufacturing environment, with a strong understanding of quality systems, process control, root cause analysis, corrective action, supplier audits, and continuous improvement. Candidates…
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Comptable principal(e) / Senior Accountant
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Added 2 hours ago
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Contract
We are seeking a Senior Systems Testing/QA Specialist with 5+ years of experience to support the development of a modern digital
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Chef Department Manager
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$57,500 to $62,500 CAD / year
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…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 2 hours ago
Senior Quality Specialist
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Full-time
The Senior quality specialist is committed to achieving and maintaining the highest standards of quality across Comtech Allerium business, operations, products and services. The Senior…
Added 3 hours ago
Senior Specialist, Site Security
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Ford Motor Company of Canada and Global Security and Fire are seeking an experienced and highly motivated Senior Specialist, Site Security to oversee physical security and fire operations…
Added 3 hours ago
RQ11503 - Solutions Designer - Senior
Maarut
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Contract
and version control systems on one or more platforms
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Maarut
Toronto, ON
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and version control systems on one or more platforms

Fix Network World

Support Specialist

Burlington, ON, Canada

Pay: A competitive compensation based on experience and qualifications, with a starting salary of $75 000 per year.
Job type: Full-time
Apply by: Oct 28, 2026
Experience: Minimum of 3 years of experience in the collision repair industry.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration.

What You'll Do

Support franchise partners in achieving quality, performance, and operational excellence standards.
Conduct vehicle reinspections for warranty claims, quality control reviews, and best practice follow-ups.
Review repair estimates and provide recommendations to ensure alignment with insurance partner requirements.
Coach and train franchise teams on:

Insurance guidelines and procedures
Estimating systems and best practices
Parts program utilization
Operational tools and processes

Provide day-to-day support to shops, assisting with operational questions and urgent requests.
Document interactions and support activities within the Franchise Management System.
Collaborate with Area Managers and cross-functional teams to identify improvement opportunities and resolve operational issues.
Analyze root causes of performance challenges and implement effective solutions.
Assist franchise locations during catastrophe events such as hailstorms, flooding, and other large-scale weather-related events.

What We're Looking For

Minimum of 3 years of experience in the collision repair industry.
Experience in damage appraisal and production management.
Strong coaching, communication, and relationship-building skills.
Proven ability to solve problems and manage multiple priorities effectively.
Self-motivated, organized, and results-oriented professional.
Excellent customer service mindset and ability to work collaboratively with diverse stakeholders.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
Valid Canadian driver's license with a strong driving record.
Willingness and ability to travel extensively within the assigned region and occasionally across Canada.

Why Join Fix Network?

At Fix Network, you'll be part of a global organization that supports some of the most recognized brands in the automotive aftermarket industry. As a franchise leader, we empower entrepreneurs and collision repair professionals through innovative solutions, operational expertise, and industry-leading support.

In This Role, You'll Enjoy

A dynamic field-based position with significant impact on franchise success.
Opportunities to collaborate with industry experts and leaders.
Professional growth and career development within a growing international organization.
A collaborative and supportive team environment.
A competitive compensation based on experience and qualifications, with a starting salary of $75 000 per year.
Group benefits program, including health and dental coverage.
Employer RRSP program to help you invest in your future.

Ready to Make an Impact?

If you're looking for a career where you can combine technical expertise, operational support, and relationship management while helping franchise partners succeed, we'd love to hear from you.

Apply today and grow your career with Fix Network.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are dedicated to providing equal employment opportunities to all qualified candidates.

Reasonable accommodations are available throughout the recruitment process and employment lifecycle in accordance with applicable legislation. If you require an accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Support franchise partners in meeting quality and operational standards through vehicle reinspections, estimate reviews, coaching, and day-to-day assistance. Document support activities, collaborate on operational improvements, resolve performance issues, and assist locations during catastrophe events.

Requirements

Requires at least three years of collision repair industry experience, including damage appraisal and production management. Candidates should have strong coaching, communication, problem-solving, and organizational skills, Microsoft Office proficiency, a valid Canadian driver's license with a strong record, and willingness to travel extensively.

Skills

Collision Repair
Damage Appraisal
Production Management
Vehicle Reinspection
Repair Estimate Review
Insurance Guidelines
Coaching and Training
Operational Support
Quality Control
Problem Solving
Root Cause Analysis
Communication
Relationship Building
Microsoft Office
Customer Service
Travel Readiness

Benefits

Health and Dental Coverage
Employer RRSP Program

Visa sponsorship

Not detected in the job text

Keywords

Collision Repair
Vehicle Reinspection
Warranty Claims
Quality Control
Damage Appraisal
Production Management
Repair Estimates
Insurance Guidelines
Estimating Systems
Parts Program Utilization
Franchise Management System
Operational Tools
Operational Excellence
Best Practices
Coaching
Training
Root Cause Analysis
Performance Improvement
Catastrophe Response
Hailstorms
Flooding
Microsoft Office
Outlook
Word
Excel
PowerPoint
Customer Service
Cross-Functional Collaboration
Franchise Support

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