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Added 15 mins ago
Health, Safety & Environment Specialist
ABB
Saint-Jean-sur-Richelieu, QC
Full-time
You will act as a subject matter expert for multidisciplinary teams (engineering, production, maintenance) to ensure ergonomic principles are integrated from the design phase through to the…
Added 27 mins ago
Motor Control Applications Engineer (West Coast)
Future Electronics
Vancouver, BC
Full-time
The Motor Control Specialist Field Applications Engineer within Future Electronics’ Advanced Engineering Group is responsible for providing expert support and technical leadership for…
Added 27 mins ago
Health and Safety Specialist
Robert Half
Calgary, AB
Full-time
We are seeking a proactive and detail-oriented Safety Advisor (5+ years) to support the ongoing success of a comprehensive health and safety program within a manufacturing environment.…
Added 45 mins ago
Product Specialist
Eaton Corporation
Delta, BC
Full-time
Eaton’s PCS division is currently seeking a Product Specialist based onsite at our Delta, BC Eaton facility and offers benefits from day one.
Added 1 hour ago
Quality Engineer II- BH
Medtronic
Milton, ON · CAN-ON Milton
Full-time
…ensuring compliance, product quality, supplier quality technical support and continuous improvement across service center and field service operations. This team partners closely with…
Added 1 hour ago
Programmeur de commande numérique – pièces de développement/Manufacturing Engineering Specialist – experimental parts
Pratt & Whitney
Longueuil, QC
Full-time
Coordonner des projets de mise en production et développement de pièces;
Added 1 hour ago
Customer Success Specialist, Entry Level
Jobright.ai
Canada
Full-time
…helps users achieve better job outcomes. The Customer Success Specialist helps customers adopt the product and realize value through onboarding, product education, customer support,…
Added 1 hour ago
Procurement Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
Full-time
We are looking for a Procurement Specialist to help keep our operations running smoothly by ensuring the right materials, products, and supplier support are available when needed. This role…
Added 1 hour ago
Business Credit Adjudication Specialist
Conexus Credit Union
Regina, SK
Full-time
We’re looking for an experienced credit professional to join our team as a Business Credit Adjudication Specialist. In this role, you’ll provide independent credit adjudication, risk…
Added 1 hour ago
Ramp Safety Specialist
gategroup
Mississauga, ON · CAN_ON_Mississauga_YYZ
Full-time
Perform regular walkthroughs of dock and production areas to identify at-risk behaviors, ensure PPE compliance, and maintain housekeeping standards.
Added 1 hour ago
CRM/Email Marketing Specialist
Acushnet Company
East Gwillimbury, ON · Newmarket, ON
Full-time
As a member of the Titleist & FootJoy Marketing Team, the CRM/Email Marketing Specialist is responsible for planning and executing global and local communication strategy with consumers…
Added 1 hour ago
Photo Lab Specialist
London Drugs Limited
Courtenay, BC
$18.25 to $21.58 CAD / hour
Other
The Photo Lab Specialist is responsible for assisting in production of all Photofinishing as well as providing superior customer service at the Photofinishing counter, while meeting quality…
Added 1 hour ago
Data Analyst
Artemis
Aurora, ON
Full-time
We are seeking a BI & Data Specialist to take ownership of business intelligence, reporting, data quality, and analytics while working closely with Finance and Operations leadership.
Added 1 hour ago
Marketing Coordinator
Informa Connect - Global Finance
Toronto, ON
Full-time
We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.
Added 1 hour ago
Digital Marketing & Content Specialist
Alexander College
Vancouver, BC
Full-time
The Digital Marketing & Content Specialist owns the planning, execution, and optimisation of paid and organic digital marketing across the Innovation Centre and its affiliated companies.…
Added 1 hour ago
Marketing & Growth Specialist
88West Realty Ltd.
North Vancouver, BC
Full-time
Creative Production: Support high-quality media creation including graphic design, video production, email marketing, newsletters, and property collaterals.
Added 1 hour ago
IT Support Specialist, Entry Level
Jobright.ai
Canada
Full-time
…accelerating your route to the best job outcomes. The Entry-Level IT Support Specialist will help teammates resolve technical issues and maintain a reliable remote work environment by…
Added 1 hour ago
Senior HR Specialist
DistillerSR
Ottawa, ON · Kanata, ON
$70,000 to $85,000 CAD / year
Full-time
…automation and evidence management platform for streamlining the production of critical literature-based health research. DistillerSR is used by 80% of the top 10 global medical device and…
Added 1 hour ago
Digital Marketing & Content Specialist (4-Month Contract)
Just For Laughs VANCOUVER
Vancouver, BC
Full-time
Just For Laughs VANCOUVER is looking for a creative, organized, and comedy-obsessed Digital Marketing & Content Specialist to help bring the festival to life online. You'll play a key role…
Added 1 hour ago
Senior HR Specialist
DistillerSR Inc.
Remote, Canada
Full-time · Remote
…automation and evidence management platform for streamlining the production of critical literature-based health research. DistillerSR is used by 80% of the top 10 global medical device and…
Added 2 hours ago
Procurement Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
Full-time
We are looking for a Procurement Specialist to help keep our operations running smoothly by ensuring the right materials, products, and supplier support are available when needed. This role…
Added 2 hours ago
Lead Technical Support Specialist
Open Text Corporation
Waterloo, ON
The Lead Technical Support Specialist is a key technical contributor within OpenText Global Technical Support. The role owns complex and highly visible client issues from investigation…
Added 2 hours ago
Senior Project Engineering Specialist
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Full-time
As a Sr Project Engineering Specialist, you enhance the company’s performance by:
Added 2 hours ago
Technicien(ne) en radiologie dentaire/Dental Radiology Technician
McGill University
Montreal, QC
$31.19 to $36.79 CAD / hour
Temporary
…imaging, and cone beam computed tomography (CBCT). Ensure the production of high-quality diagnostic images and adherence to radiation safety and infection control standards. Support daily…
Added 2 hours ago
Spécialiste de la gestion des commandes / Fulfillment Specialist
Genetec
Montreal, QC
Full-time
The production department is responsible for overseeing the entire production process, from the procurement of raw materials to the distribution of finished goods. The Fulfillment…

Fix Network World

Support Specialist

Burlington, ON, Canada

Pay: A competitive compensation based on experience and qualifications, with a starting salary of $75 000 per year.
Job type: Full-time
Apply by: Oct 28, 2026
Experience: Minimum of 3 years of experience in the collision repair industry.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration.

What You'll Do

Support franchise partners in achieving quality, performance, and operational excellence standards.
Conduct vehicle reinspections for warranty claims, quality control reviews, and best practice follow-ups.
Review repair estimates and provide recommendations to ensure alignment with insurance partner requirements.
Coach and train franchise teams on:

Insurance guidelines and procedures
Estimating systems and best practices
Parts program utilization
Operational tools and processes

Provide day-to-day support to shops, assisting with operational questions and urgent requests.
Document interactions and support activities within the Franchise Management System.
Collaborate with Area Managers and cross-functional teams to identify improvement opportunities and resolve operational issues.
Analyze root causes of performance challenges and implement effective solutions.
Assist franchise locations during catastrophe events such as hailstorms, flooding, and other large-scale weather-related events.

What We're Looking For

Minimum of 3 years of experience in the collision repair industry.
Experience in damage appraisal and production management.
Strong coaching, communication, and relationship-building skills.
Proven ability to solve problems and manage multiple priorities effectively.
Self-motivated, organized, and results-oriented professional.
Excellent customer service mindset and ability to work collaboratively with diverse stakeholders.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
Valid Canadian driver's license with a strong driving record.
Willingness and ability to travel extensively within the assigned region and occasionally across Canada.

Why Join Fix Network?

At Fix Network, you'll be part of a global organization that supports some of the most recognized brands in the automotive aftermarket industry. As a franchise leader, we empower entrepreneurs and collision repair professionals through innovative solutions, operational expertise, and industry-leading support.

In This Role, You'll Enjoy

A dynamic field-based position with significant impact on franchise success.
Opportunities to collaborate with industry experts and leaders.
Professional growth and career development within a growing international organization.
A collaborative and supportive team environment.
A competitive compensation based on experience and qualifications, with a starting salary of $75 000 per year.
Group benefits program, including health and dental coverage.
Employer RRSP program to help you invest in your future.

Ready to Make an Impact?

If you're looking for a career where you can combine technical expertise, operational support, and relationship management while helping franchise partners succeed, we'd love to hear from you.

Apply today and grow your career with Fix Network.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are dedicated to providing equal employment opportunities to all qualified candidates.

Reasonable accommodations are available throughout the recruitment process and employment lifecycle in accordance with applicable legislation. If you require an accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Support franchise partners in meeting quality and operational standards through vehicle reinspections, estimate reviews, coaching, and day-to-day assistance. Document support activities, collaborate on operational improvements, resolve performance issues, and assist locations during catastrophe events.

Requirements

Requires at least three years of collision repair industry experience, including damage appraisal and production management. Candidates should have strong coaching, communication, problem-solving, and organizational skills, Microsoft Office proficiency, a valid Canadian driver's license with a strong record, and willingness to travel extensively.

Skills

Collision Repair
Damage Appraisal
Production Management
Vehicle Reinspection
Repair Estimate Review
Insurance Guidelines
Coaching and Training
Operational Support
Quality Control
Problem Solving
Root Cause Analysis
Communication
Relationship Building
Microsoft Office
Customer Service
Travel Readiness

Benefits

Health and Dental Coverage
Employer RRSP Program

Visa sponsorship

Not detected in the job text

Keywords

Collision Repair
Vehicle Reinspection
Warranty Claims
Quality Control
Damage Appraisal
Production Management
Repair Estimates
Insurance Guidelines
Estimating Systems
Parts Program Utilization
Franchise Management System
Operational Tools
Operational Excellence
Best Practices
Coaching
Training
Root Cause Analysis
Performance Improvement
Catastrophe Response
Hailstorms
Flooding
Microsoft Office
Outlook
Word
Excel
PowerPoint
Customer Service
Cross-Functional Collaboration
Franchise Support

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