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Added 14 days ago
Bilingual IT Support Technician
Fix Network
Milton, ON
…email. Support requests may relate to hardware, workstations, software applications, and other IT-related…
Added 14 days ago
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Lead Java Risk Developer
Citi
Mississauga, ON · Toronto, ON
- Full-time
The Lead Java Risk Developer is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology…
Added 14 days ago
C
Senior Analyst, Digital Platforms & Insights
CIBC
Toronto, ON
- Full-time
Added 14 days ago
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Consultant, Backend Developer
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 14 days ago
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Governance Solutions Analyst Co-op
CIBC
Toronto, ON
- Full-time
Added 14 days ago
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AI Scientist Co-op
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 14 days ago
BT
Class 1/AZ City Driver/Yard Supervisor
Bison Transport Inc.
Saskatoon, SK
- Full-time
Must have two years of Class 1/AZ experience and 150,000 KM over the road driving experience with articulated vehicles · Must have no major preventable accidents or driving related license suspensions in the last five-years
Added 14 days ago
LC
Engineer - Tool Design
Linamar Corporation
Winnipeg, MB
- Full-time
Must possess excellent presentation, organization, communication and logical problem-solving skills
Added 14 days ago
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Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
5+ years proven track record as a Business System, or Technical Analyst, or as a Quality or Software Engineer.
Added 14 days ago
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Associate Applied AI Engineer – GenAI Systems
Manulife
Toronto, ON
- Full-time
We’re hiring two Associate Applied AI Engineers who bring strong technical depth, sound software engineering practices, and a modern GenAI design mindset to help deliver AI and GenAI…
Added 14 days ago
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Consulting Sales Rep - ERP Fusion
Oracle
Canada
- $121,200 to $171,200 CAD / year
Added 14 days ago
HS
CA Financial Controller
Henry Schein
Surrey, BC
- Full-time
This is a hybrid role, with one to two days in office, to facilitate collaboration and team building
Added 14 days ago
SI
Full Stack Python Developer
STACK IT Recruitment
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Location: Toronto, ON (Hybrid, 3 days per week)
Added 14 days ago
SI
Full Stack Python Developer
STACK IT Recruitment
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Location: Toronto, ON (Hybrid, 3 days per week)
Added 14 days ago
SI
Full Stack Python Developer
STACK IT Recruitment
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Location: Toronto, ON (Hybrid, 3 days per week)
Added 14 days ago
Assistant Branch Manager
Money Mart
Parksville, BC
Added 14 days ago
HP
Project Manager / Estimator
Helical Pile Solutions
Nisku, AB
- Full-time
Strong computer background including experience with MS Office, Bluebeam, Primavera P6, and related software
Added 14 days ago
TW
Senior Manager, Planning
The Warrington Group Inc.
St. Stephen, NB
- Full-time
● Support the implementation and optimization of ERP systems and advanced planning software.
Added 14 days ago
F/
Loans Analyst (Agriculture Commercial Financing)
FCC / FAC
AB · BC · Regina, SK · SK
- Full-time
…provide financing, knowledge resources and business management software to over 103,000 customers…
Added 14 days ago
S
Manager, Program Controls
Seaspan
North Vancouver, BC
- Full-time
Proficiency with Microsoft Office tools and project management software.
Added 14 days ago
Identity and Access Management (IAM) Operations Manager
The Canada Life Assurance Company
Toronto, ON
Added 14 days ago
M
RQ11255 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Identifies, document, and track software defects using tools
Added 14 days ago
M
RQ11309 - Solutions Designer - Senior
Maarut
Toronto, ON
- Contract
with UI prototyping software such as Figma or Adobe XD
Added 14 days ago
M
Senior Microsoft Dynamics CRM Developer
Maarut
Levis, QC
- Contract
The client is looking for a senior developer whose main
Added 14 days ago
M
RQ11599 - Technology Architect - Senior
Maarut
Toronto, ON
- Contract
Technology Architect/Database Administrator must have the

Bilingual IT Support Technician

Milton, ON, Canada

The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.
Experience: Minimum of 1 year of experience in a related role.
Posting language: English
Posted: Oct 26, 2026

Original job description

With the support of the IT Services Manager and the existing team, the IT Support Technician will be responsible for providing ongoing support to company employees and franchisees by phone and email. Support requests may relate to hardware, workstations, software applications, and other IT-related issues.

Core Competencies

Customer Service Focus
Quality of Work
Time Management
Continuous Learning and Development
Problem Solving
Accountability and Reliability
Research and Analysis
Decision Making and Judgment
Equipment Operation
Providing Support
Ethics and Integrity
Planning and Organization
Communication
Stress and Energy Management

Responsibilities

Provide IT support to franchisees and company employees via telephone and/or other support channels.
Communicate electronically and by phone with franchisees experiencing issues with their email accounts or requiring the creation of new email addresses.
Maintain, troubleshoot, repair, and manage Local Area Networks (LANs), Wide Area Networks (WANs), core networks and peripherals, workstations, and Internet connections.
Prepare and configure computers and related equipment.
Monitor and maintain software applications.
Consult user guides, technical manuals, and other documentation to identify and implement solutions.
Reproduce and diagnose users’ technical issues and provide timely resolutions.
Provide guidance and training to users in response to their technical challenges.
Collect data and maintain a knowledge base of problems and solutions for use by other IT support technicians.
Participate in the development of new specifications for applications and software solutions.
Perform other related duties as required.

Requirements

Bilingualism in French and English (written and spoken).
University degree in Network Management, Information Technology, or a Diploma in IT Support.
Minimum of 1 year of experience in a related role.
Good knowledge of Active Directory and Azure.
Excellent knowledge of Windows 10 and Windows 11.
Basic knowledge of Voice over IP (VoIP) and Teams Connect.
Good knowledge of Microsoft 365 (O365).
CompTIA A+ and other relevant certifications are considered assets.

Working Conditions & Benefits

Work schedule may vary based on projects and business priorities.
Occasional overtime may be required depending on operational needs.
3 weeks of vacation starting on your first day, plus 5 paid sick days per year.
Employer RRSP matching contribution equal to 50% of your contributions, up to 3% of your salary.
Group insurance plan with 75% of premiums paid by the employer, including access to telemedicine services.
Up to $3,000 per year in tuition reimbursement to support your professional development.
An annual $250 merchandise allowance to use in the Fix Network apparel and merchandise store.
An employee referral bonus of up to $1,000 when you help us find our next great talent.
Opportunities to connect and celebrate throughout the year, including monthly employee celebrations recognizing new hires, birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and additional team events.
Our annual Team Meeting, which brings together employees from around the world for several days to align on company priorities, connect with international colleagues, and enjoy team-building activities.
Free on-site parking.
All necessary equipment provided by the employer.
The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

Apply on ats.rippling.com About employer

More about this job

Responsibilities

Provide technical support to employees and franchisees via phone and email regarding hardware, software, and network issues. Maintain and troubleshoot network infrastructure, configure workstations, and document solutions in a knowledge base.

Requirements

Requires a university degree or diploma in IT or Network Management and at least one year of relevant experience. Candidates must be bilingual in French and English and possess strong knowledge of Windows, Microsoft 365, and Active Directory.

Skills

IT support
Network management
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
Hardware troubleshooting
LAN/WAN management
Customer service
Technical documentation
Problem solving
Communication
Bilingualism

Benefits

Vacation
Sick days
RRSP matching
Group insurance
Telemedicine
Tuition reimbursement
Merchandise allowance
Employee referral bonus
Free on-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Network Management
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
LAN
WAN
Hardware
Workstations
CompTIA A+
Technical Support
Troubleshooting
Knowledge Base
Customer Service
Bilingual
IT Services

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Jobs in Canada