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Added 14 mins ago
GG
Regional Sales Manager - Canada Central & East
Gallagher Group
NB · St. John's, NL · NL · NS · ON · PE · Quebec, QC · New Brunswick, Canada · Newfoundland & Labrador, Canada · Nova Scotia, Canada · Ontario, Canada · Prince Edward Island, Canada
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 14 mins ago
D
HR Advisor / Conseiller(ère) en ressources humaines
DWF
Toronto, ON
- Full-time
Work with HR Business Partners and HR Manager to support the delivery of annual people processes e.g. performance review process, succession planning and talent management, budgeting and…
Added 14 mins ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct,…
Added 14 mins ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct,…
Added 14 mins ago
Clinician, Wound and Skin Care
Fraser Health
BC · Fraser Health, British Columbia
…practice and recommending changes to existing standards to the…
Added 14 mins ago
Licensed Practical Nurse Educator, Long Term Care
Fraser Health
BC · Hope / Agassiz / Harrison Hot Springs / Kent, British Columbia
Determines education priorities that meet learner needs, in collaboration with the Manager, Team Leader, Resident Care Coordinator, Clinical Nurse Educator and Clinical Resources Nurse as…
Added 14 mins ago
Nurse Clinician, Skin & Wound Care
Fraser Health
Chilliwack, BC
…clinical practice, recommends changes to existing standards to the Manager, and participates on regional and provincial committees related to skin and wound care…
Added 14 mins ago
FH
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Abbotsford, BC · Mission, BC
- Part-time
Added 14 mins ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
This common role covers Service Desk, Business Systems Support (BSS) and User Access Management (UAM). Analysts have a primary assignment based on business needs and may gain experience in…
Added 14 mins ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
…responsible for relaying all pertinent information to the Account Manager. The Event Producer reports to the Director, Event…
Added 14 mins ago
EG
Stage Manager - Hybrid
Encore Global
Brampton, ON
- Part-time
A Production Stage Manager is responsible for independent production execution and at times assisting Event Producers and/or Creative Producers on events and projects from inception to…
Added 14 mins ago
EG
Event Operations Manager- Edmonton Convention Center
Encore Global
Edmonton, AB
- Full-time
Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
Added 29 mins ago
PE
Administrative Assistant
PTW Energy Services
Hinton, AB
- Full-time
Preparing routine correspondence as directed by the Business Unit Manager.
Added 29 mins ago
OH
Senior Business Partner, Health Workforce Capacity
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
The Senior Business Partner (SBP), Health Workforce Capacity is a strategic role with the opportunity to influence workforce planning and transformation across Ontario’s health system. The…
Added 29 mins ago
CH
Radio Duty Attendant, CMH Revelstoke
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
This position consists of 3-4 shifts per week. The schedule will be created between you and your manager.
Added 29 mins ago
E
Management Trainee
Enterprise
Antigonish, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 29 mins ago
CH
Assistant Lodge Manager, Monashees
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Position Title: Assistant Lodge Manager, Monashees
Added 29 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
NL · New Chelsea, NL
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 29 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Drayton Valley, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 29 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
St. John's, NL
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 29 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
ON · Ontario, Canada
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 29 mins ago
CH
Equipment & Retail Specialist, CMH Revelstoke
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business.
Added 29 mins ago
L
Senior Technical Recruiter
LiveKit
Canada
- Full-time
…understand what you're hiring for and how your work impacts the business overall. You'll be a Talent Business Partner to the LiveKit…
Added 29 mins ago
T
Manager, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $103,000 to $150,000 USD / year
- Full-time
…services firm with more than 10,000 people across Canada, hiring a Manager, Software Delivery Developer for its Gen AI and Software Delivery team in Montreal or Quebec City. The team helps…

Fix Network

Bilingual IT Support Technician

Milton, ON, Canada

The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

Apply About employer

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Job details

Pay: The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.
Experience: Minimum of 1 year of experience in a related role.
Posting language: English
Posted: Oct 26, 2026

Original job description

With the support of the IT Services Manager and the existing team, the IT Support Technician will be responsible for providing ongoing support to company employees and franchisees by phone and email. Support requests may relate to hardware, workstations, software applications, and other IT-related issues.

Core Competencies

Customer Service Focus
Quality of Work
Time Management
Continuous Learning and Development
Problem Solving
Accountability and Reliability
Research and Analysis
Decision Making and Judgment
Equipment Operation
Providing Support
Ethics and Integrity
Planning and Organization
Communication
Stress and Energy Management

Responsibilities

Provide IT support to franchisees and company employees via telephone and/or other support channels.
Communicate electronically and by phone with franchisees experiencing issues with their email accounts or requiring the creation of new email addresses.
Maintain, troubleshoot, repair, and manage Local Area Networks (LANs), Wide Area Networks (WANs), core networks and peripherals, workstations, and Internet connections.
Prepare and configure computers and related equipment.
Monitor and maintain software applications.
Consult user guides, technical manuals, and other documentation to identify and implement solutions.
Reproduce and diagnose users’ technical issues and provide timely resolutions.
Provide guidance and training to users in response to their technical challenges.
Collect data and maintain a knowledge base of problems and solutions for use by other IT support technicians.
Participate in the development of new specifications for applications and software solutions.
Perform other related duties as required.

Requirements

Bilingualism in French and English (written and spoken).
University degree in Network Management, Information Technology, or a Diploma in IT Support.
Minimum of 1 year of experience in a related role.
Good knowledge of Active Directory and Azure.
Excellent knowledge of Windows 10 and Windows 11.
Basic knowledge of Voice over IP (VoIP) and Teams Connect.
Good knowledge of Microsoft 365 (O365).
CompTIA A+ and other relevant certifications are considered assets.

Working Conditions & Benefits

Work schedule may vary based on projects and business priorities.
Occasional overtime may be required depending on operational needs.
3 weeks of vacation starting on your first day, plus 5 paid sick days per year.
Employer RRSP matching contribution equal to 50% of your contributions, up to 3% of your salary.
Group insurance plan with 75% of premiums paid by the employer, including access to telemedicine services.
Up to $3,000 per year in tuition reimbursement to support your professional development.
An annual $250 merchandise allowance to use in the Fix Network apparel and merchandise store.
An employee referral bonus of up to $1,000 when you help us find our next great talent.
Opportunities to connect and celebrate throughout the year, including monthly employee celebrations recognizing new hires, birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and additional team events.
Our annual Team Meeting, which brings together employees from around the world for several days to align on company priorities, connect with international colleagues, and enjoy team-building activities.
Free on-site parking.
All necessary equipment provided by the employer.
The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Provide technical support to employees and franchisees via phone and email regarding hardware, software, and network issues. Maintain and troubleshoot network infrastructure, configure workstations, and document solutions in a knowledge base.

Requirements

Requires a university degree or diploma in IT or Network Management and at least one year of relevant experience. Candidates must be bilingual in French and English and possess strong knowledge of Windows, Microsoft 365, and Active Directory.

Skills

IT support
Network management
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
Hardware troubleshooting
LAN/WAN management
Customer service
Technical documentation
Problem solving
Communication
Bilingualism

Benefits

Vacation
Sick days
RRSP matching
Group insurance
Telemedicine
Tuition reimbursement
Merchandise allowance
Employee referral bonus
Free on-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Network Management
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
LAN
WAN
Hardware
Workstations
CompTIA A+
Technical Support
Troubleshooting
Knowledge Base
Customer Service
Bilingual
IT Services

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