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Added 2 mins ago
AC
Senior Manager Global Internal Audit and Internal Controls
Alimentation Couche-Tard
Laval, QC
- Internship
Added 2 mins ago
UH
MD of Taber | Landfill/Transfer Station Operator Part-Time
UpSourced HR
Enchant, AB
- Part-time
- Contract
…(self-employed) position available for the right person. Reporting to the Manager of Agricultural Services, the successful contractor will safely and competently assist in maintaining our…
Added 2 mins ago
TP
Technology Delivery Manager
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Technology Delivery, the Technology Delivery Manager is responsible for leading the end‑to‑end technical delivery of digital solutions that enable…
Added 2 mins ago
FH
Community Health Nurse - Licensed Practical Nurse, New Westminster
Fraser Health Authority
New Westminster, BC
- $32.84 to $44.96 CAD / hour
- Full-time
Added 2 mins ago
TS
Customer Service Representative
Total Sanitation Services
Sarnia, ON
- Full-time
This is an in-office position, working closely under the General Manager’s supervision. If you like having your fingers in a lot of pies to make sure our customers are getting excellent…
Added 2 mins ago
A
Customer Success Manager
AppifyLab
Success, SK
- Full-time
Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will…
Added 2 mins ago
A
Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
Added 2 mins ago
SI
Lead Product Manager, User Acquisition (scribd.com)
Scribd, Inc.
Toronto, ON
- Full-time
We are seeking a Lead Product Manager to join our Growth product team owning how we acquire new users. While Performance Marketing, SEO, Partnerships, and Brand run our acquisition channels…
Added 2 mins ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Winnipeg, MB
- Full-time
…"bench" of future leaders ready to step into Assistant Kitchen Manager and Kitchen Manager roles as new opportunities…
Added 2 mins ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Dartmouth, NS
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 2 mins ago
AI
Intermediate Data Support Analyst
AGF Investments
Toronto, ON
- Full-time
…system/process improvements. The individual will work with the Manager, Investment Operations, Data Support to support business partners and external parties on all processes relating to…
Added 2 mins ago
DG
Sales Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
North Shore Acura is seeking a results‑driven and experienced Sales Manager to support the General Manager in overseeing all activities within the New and Used Sales Departments. This role…
Added 2 mins ago
SM
Manager Granting
St. Michael's Hospital
Toronto, ON
- Full-time
The Manager, Granting is a senior individual contributor role responsible for translating SMPF ’s granting strategy into operational action through portfolio management, hospital…
Added 2 mins ago
SI
Clinical Education & IPAC Coordinators
Shannex Incorporated
Kentville, NS
- Full-time
Reporting to the Regional Director/Manager, LTC, the Clinical Education & IPAC Coordinator, LTC works collaboratively with Regional Operations Teams and Shannex’s Clinical Services Team,…
Added 2 mins ago
RH
Senior Payroll Specialist
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $45 to $50 CAD / hour
- Contract
Respond to employee and manager payroll inquiries while delivering a high level of customer service.
Added 2 mins ago
NH
PRIMARY CARE ASSISTANT
Northern Health - BC
Atlin-Teslin Indian Cemetery 4, BC · Atlin, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Primary Care Assistant functions as a member of the interprofessional team. As an integral…
Added 2 mins ago
T
Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
Escalate fraudulent activities, unusual occurrences, and issues/deficiencies/trends to your direct supervisor and/or Manager and/or escalation protocols.
Added 2 mins ago
TI
Production Manager
Tolko Industries
High Prairie, AB
- Full-time
We’re looking for a Production Manager to join our High Prairie OSB Division, located in High Prairie, Alberta. Our mill has undergone an exciting major rebuild and modernization including…
Added 2 mins ago
NH
REGISTERED NURSE (RN), LONG-TERM CARE
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Registered Nurse (RN) or Registered Psychiatric Nurse (RPN) practices in accordance with the…
Added 2 mins ago
AC
Food Service Supervisor
Aramark Canada
Vaughan, ON
- Full-time
…Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help…
Added 2 mins ago
CG
Global Employee Relations Advisor
Calian Group
Canada
- Full-time
Calian is seeking a Global Employee Relations Advisor to join our Human Resources team. Reporting to the Manager, Employee Relations, this position plays a key role in supporting a…
Added 2 mins ago
TS
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
Added 2 mins ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 2 mins ago
T
Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…
Added 2 mins ago
TS
Commercial Card Associate Product Manager
TD Securities
Toronto, ON
- Full-time
The Commercial Card Associate Product Manager supports the development, delivery, and ongoing management of Commercial Card products and capabilities. Working under the direction of more…

Fix Network

Bilingual IT Support Technician

Milton, ON, Canada

The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

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Job details

Pay: The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.
Experience: Minimum of 1 year of experience in a related role.
Posting language: English
Posted: Oct 26, 2026

Original job description

With the support of the IT Services Manager and the existing team, the IT Support Technician will be responsible for providing ongoing support to company employees and franchisees by phone and email. Support requests may relate to hardware, workstations, software applications, and other IT-related issues.

Core Competencies

Customer Service Focus
Quality of Work
Time Management
Continuous Learning and Development
Problem Solving
Accountability and Reliability
Research and Analysis
Decision Making and Judgment
Equipment Operation
Providing Support
Ethics and Integrity
Planning and Organization
Communication
Stress and Energy Management

Responsibilities

Provide IT support to franchisees and company employees via telephone and/or other support channels.
Communicate electronically and by phone with franchisees experiencing issues with their email accounts or requiring the creation of new email addresses.
Maintain, troubleshoot, repair, and manage Local Area Networks (LANs), Wide Area Networks (WANs), core networks and peripherals, workstations, and Internet connections.
Prepare and configure computers and related equipment.
Monitor and maintain software applications.
Consult user guides, technical manuals, and other documentation to identify and implement solutions.
Reproduce and diagnose users’ technical issues and provide timely resolutions.
Provide guidance and training to users in response to their technical challenges.
Collect data and maintain a knowledge base of problems and solutions for use by other IT support technicians.
Participate in the development of new specifications for applications and software solutions.
Perform other related duties as required.

Requirements

Bilingualism in French and English (written and spoken).
University degree in Network Management, Information Technology, or a Diploma in IT Support.
Minimum of 1 year of experience in a related role.
Good knowledge of Active Directory and Azure.
Excellent knowledge of Windows 10 and Windows 11.
Basic knowledge of Voice over IP (VoIP) and Teams Connect.
Good knowledge of Microsoft 365 (O365).
CompTIA A+ and other relevant certifications are considered assets.

Working Conditions & Benefits

Work schedule may vary based on projects and business priorities.
Occasional overtime may be required depending on operational needs.
3 weeks of vacation starting on your first day, plus 5 paid sick days per year.
Employer RRSP matching contribution equal to 50% of your contributions, up to 3% of your salary.
Group insurance plan with 75% of premiums paid by the employer, including access to telemedicine services.
Up to $3,000 per year in tuition reimbursement to support your professional development.
An annual $250 merchandise allowance to use in the Fix Network apparel and merchandise store.
An employee referral bonus of up to $1,000 when you help us find our next great talent.
Opportunities to connect and celebrate throughout the year, including monthly employee celebrations recognizing new hires, birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and additional team events.
Our annual Team Meeting, which brings together employees from around the world for several days to align on company priorities, connect with international colleagues, and enjoy team-building activities.
Free on-site parking.
All necessary equipment provided by the employer.
The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Provide technical support to employees and franchisees via phone and email regarding hardware, software, and network issues. Maintain and troubleshoot network infrastructure, configure workstations, and document solutions in a knowledge base.

Requirements

Requires a university degree or diploma in IT or Network Management and at least one year of relevant experience. Candidates must be bilingual in French and English and possess strong knowledge of Windows, Microsoft 365, and Active Directory.

Skills

IT support
Network management
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
Hardware troubleshooting
LAN/WAN management
Customer service
Technical documentation
Problem solving
Communication
Bilingualism

Benefits

Vacation
Sick days
RRSP matching
Group insurance
Telemedicine
Tuition reimbursement
Merchandise allowance
Employee referral bonus
Free on-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Network Management
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
LAN
WAN
Hardware
Workstations
CompTIA A+
Technical Support
Troubleshooting
Knowledge Base
Customer Service
Bilingual
IT Services

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