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Added 5 mins ago
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Data Center Technician
Microsoft
Toronto, ON
- $59,700 to $95,700 CAD / year
- Full-time
As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting,…
Added 5 mins ago
M
Technicien principal de l'environnement critique (CET)/Critical Environment Technician
Microsoft
Quebec, QC
- Full-time
As a Senior Critical Environment Technician (CET) - Québec City in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps…
Added 20 mins ago
JC
Security Service Technician (TQ)
Johnson Controls
Delta, BC · Vancouver, BC · CAN BC DELTA
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 34 mins ago
UO
Medical Laboratory Technician Assistant Professor Educator/Program Coordinator, UC Clermont College
University of Cincinnati
Clermont, QC
- Full-time
Serve as the Medical Laboratory Technician Program Coordinator. This role involves developing and maintaining a curriculum aligned with current industry credentials, standards, and…
Added 34 mins ago
Sr. Service Technician
Super Micro Computer
Quebec, QC
This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Sr Service technician that will be responsible for fieldwork at customer sites to resolve and…
Added 49 mins ago
FS
Field Support Technician
FA Servers Inc.
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
We are looking for a full time Field Support Technician based in or around Winnipeg to join our growing team.
Added 49 mins ago
CR
Technician - Sample Processing - Evening Shift
Charles River Laboratories
Montreal, QC
- Full-time
Sample Processing Technician – Evening Shift (12:00-20:15)
Added 1 hour ago
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Bilingual Facility Services Manager (ENG/FR)
BGIS
Quebec, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 hour ago
LM
Medical Lab Technician (OPSEU LAB) - Hematology
LifeLabs Medical Laboratory Services
Mississauga, ON
- Part-time
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 1 hour ago
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Field Service Technician
Wabtec
Calgary, AB
- Full-time
Ability to effectively present information and respond to questions from managers, customers, suppliers and the public.
Added 1 hour ago
NH
Pharmacy Technician - Pharmacy (Permanent Part-Time)
Northumberland Hills Hospital
Cobourg, ON
- Part-time
Reference # 01162 Posted Thursday, September 3rd, 2026 at 11:31am Scope Public Applications Accepted Position Pharmacy Technician Department Pharmacy Vacancy Yes Term Permanent Part-Time…
Added 1 hour ago
S
Industrial Maintenance Technician (Electromechanic) - Weekend Shift
Safran
Mirabel, QC
- Full-time
Management of documentation in the CMMS system
Added 1 hour ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
We work in corrective, preventive, and predictive modes. For us, the use of data is a powerful problem-solving tool, and documentation management in the CMMS is essential.
Added 1 hour ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
Maintain accurate work orders, maintenance records, fleet management system information, and parts inventory records, and identify opportunities to improve maintenance processes and service…
Added 2 hours ago
MG
Electronic Assembler
MISTRAS Group
AB · Calgary, AB
- Full-time
…Team as an Electronic Assembler. Are you a detail-oriented technician with strong fine motor skills and proven soldering expertise? We are seeking an Electronic Assembler to join our…
Added 2 hours ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 2 hours ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Keep technical documentation and risk management tools up to date to ensure standardization of practices and processes.
Added 2 hours ago
RV
Lab Assistant
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
maintaining an inventory management system for the efficient utilization and distribution of laboratory equipment and supplies.
Added 2 hours ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
Acheson, AB
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 2 hours ago
FR
Maintenance Technician
FirstService Residential Canada
Victoria, BC
- Full-time
As a Building Maintenance Technician, you will be responsible for the preventative and corrective maintenance in vacant and occupied apartments including but not limited to minor plumbing,…
Added 2 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and…
Added 2 hours ago
JE
Road Service Technician - Dartmouth (2026-9650)
Johnston Equipment
Dartmouth, NS
- Full-time
Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.
Added 2 hours ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Engage in site visits with clients and collect appropriate information to ensure project success
Added 2 hours ago
VN
Lab Technician
Verbio North America
Welland, ON
- $24 to $26 USD / hour
- Full-time
The Lab Technician works as part of a team in a continuous process manufacturing environment and reports to the Lab Supervisor. This position provides daily support in monitoring quality…

Fix Network

Bilingual IT Support Technician

Milton, ON, Canada

The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

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Job details

Pay: The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.
Experience: Minimum of 1 year of experience in a related role.
Posting language: English
Posted: Oct 26, 2026

Original job description

With the support of the IT Services Manager and the existing team, the IT Support Technician will be responsible for providing ongoing support to company employees and franchisees by phone and email. Support requests may relate to hardware, workstations, software applications, and other IT-related issues.

Core Competencies

Customer Service Focus
Quality of Work
Time Management
Continuous Learning and Development
Problem Solving
Accountability and Reliability
Research and Analysis
Decision Making and Judgment
Equipment Operation
Providing Support
Ethics and Integrity
Planning and Organization
Communication
Stress and Energy Management

Responsibilities

Provide IT support to franchisees and company employees via telephone and/or other support channels.
Communicate electronically and by phone with franchisees experiencing issues with their email accounts or requiring the creation of new email addresses.
Maintain, troubleshoot, repair, and manage Local Area Networks (LANs), Wide Area Networks (WANs), core networks and peripherals, workstations, and Internet connections.
Prepare and configure computers and related equipment.
Monitor and maintain software applications.
Consult user guides, technical manuals, and other documentation to identify and implement solutions.
Reproduce and diagnose users’ technical issues and provide timely resolutions.
Provide guidance and training to users in response to their technical challenges.
Collect data and maintain a knowledge base of problems and solutions for use by other IT support technicians.
Participate in the development of new specifications for applications and software solutions.
Perform other related duties as required.

Requirements

Bilingualism in French and English (written and spoken).
University degree in Network Management, Information Technology, or a Diploma in IT Support.
Minimum of 1 year of experience in a related role.
Good knowledge of Active Directory and Azure.
Excellent knowledge of Windows 10 and Windows 11.
Basic knowledge of Voice over IP (VoIP) and Teams Connect.
Good knowledge of Microsoft 365 (O365).
CompTIA A+ and other relevant certifications are considered assets.

Working Conditions & Benefits

Work schedule may vary based on projects and business priorities.
Occasional overtime may be required depending on operational needs.
3 weeks of vacation starting on your first day, plus 5 paid sick days per year.
Employer RRSP matching contribution equal to 50% of your contributions, up to 3% of your salary.
Group insurance plan with 75% of premiums paid by the employer, including access to telemedicine services.
Up to $3,000 per year in tuition reimbursement to support your professional development.
An annual $250 merchandise allowance to use in the Fix Network apparel and merchandise store.
An employee referral bonus of up to $1,000 when you help us find our next great talent.
Opportunities to connect and celebrate throughout the year, including monthly employee celebrations recognizing new hires, birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and additional team events.
Our annual Team Meeting, which brings together employees from around the world for several days to align on company priorities, connect with international colleagues, and enjoy team-building activities.
Free on-site parking.
All necessary equipment provided by the employer.
The salary range for this position starts at $55,000 per year, based on experience, qualifications, and overall fit for the role.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Provide technical support to employees and franchisees via phone and email regarding hardware, software, and network issues. Maintain and troubleshoot network infrastructure, configure workstations, and document solutions in a knowledge base.

Requirements

Requires a university degree or diploma in IT or Network Management and at least one year of relevant experience. Candidates must be bilingual in French and English and possess strong knowledge of Windows, Microsoft 365, and Active Directory.

Skills

IT support
Network management
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
Hardware troubleshooting
LAN/WAN management
Customer service
Technical documentation
Problem solving
Communication
Bilingualism

Benefits

Vacation
Sick days
RRSP matching
Group insurance
Telemedicine
Tuition reimbursement
Merchandise allowance
Employee referral bonus
Free on-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Network Management
Active Directory
Azure
Windows 10
Windows 11
VoIP
Teams Connect
Microsoft 365
LAN
WAN
Hardware
Workstations
CompTIA A+
Technical Support
Troubleshooting
Knowledge Base
Customer Service
Bilingual
IT Services

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