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Jobs in Canada

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Added 14 mins ago
Administrateur d'Immeubles
Centurion Asset Management Inc.
Terrebonne, QC · Lachenaie, Quebec
Full-time
Added 14 mins ago
Metal Dresser/Grinder
Wesgar Inc.
Port Coquitlam, BC
$20 to $25 CAD / hour
Full-time
Wesgar is a leader in the custom sheet metal fabrication industry, specializing in high-mix, low-volume manufacturing for a wide range of global sectors. Based in Port Coquitlam, we pride…
Added 14 mins ago
Postmaster - Premises provided by Canada Post (Group Office) Clarke City
Canada Post - Postes Canada
QC · Clarke City, QC
Take on the responsibility of a community leader with Canada Post. The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal…
Added 14 mins ago
Optical Dispenser | Castle Towers
Bupa
Area D (Elaho/Garibaldi), British Columbia
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are…
Added 14 mins ago
Director, Technical Solutions
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
At Canada Life, we put customers at the centre of everything we do. We are looking for a collaborative, curious leader who turns complex challenges into secure, scalable solutions and helps…
Added 14 mins ago
General Repair Technician
BGIS
Kingston, ON
Full-time
Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.
Added 28 mins ago
AVP, Claims, Mid - Market & Specialty
Sovereign Insurance
Toronto, ON
Full-time
…consistent technical quality across Canada. As a senior Claims leader, the AVP will set and champion claims standards, provide direction on complex and sensitive losses, and strengthen…
Added 28 mins ago
Senior Manager, Campaign Management
eSentire
Canada
Full-time
…lead-to-MQL-to-SQL conversion. You work as part of a small campaigns and customer marketing team and partner daily with content, digital and paid media, web, and SDR colleagues. This is a…
Added 28 mins ago
Project Lead for the News Production, Vehicle Fleet and Transportation (French Services) (On Call) (On Site)
Radio-Canada
Montreal, QC
Part-time
Three (3) or more years’ experience in planning, co-ordination and logistics.
Added 28 mins ago
Membership Director - Marketing & Communication Boards
Assemble
Toronto, ON
Full-time
Similar experience with (a) work focused on content, policy, or issues; or (b) experience as a membership leader, community manager, moderator, or facilitator.
Added 28 mins ago
AVP, Claims, Mid - Market & Specialty
Sovereign Insurance
Halifax, NS
Full-time
…consistent technical quality across Canada. As a senior Claims leader, the AVP will set and champion claims standards, provide direction on complex and sensitive losses, and strengthen…
Added 28 mins ago
Manager, Customer Experience
Sysco Canada Inc.
Calgary, AB
Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 28 mins ago
License Owner / Operator, Edmonton
Stranger Soccer
AB · Edmonton, AB
Full-time
Stranger Soccer is expanding into new cities around the world and is looking for a License Owner / Operator to bring the Stranger Soccer experience to Edmonton.
Added 28 mins ago
Recruiter
Tundra Technical Solutions
Calgary, AB · Greater Calgary Metropolitan Area
$40,000 to $50,000 CAD / year
Full-time
Work with internal departments to meet customer's needs
Added 28 mins ago
AVP, Claims, Mid - Market & Specialty
Sovereign Insurance
Calgary, AB
Full-time
…consistent technical quality across Canada. As a senior Claims leader, the AVP will set and champion claims standards, provide direction on complex and sensitive losses, and strengthen…
Added 28 mins ago
Chef principal, Surveillance environnementale et microbiologie / Senior Manager, Environmental Monitoring & Microbiology
Jubilant HollisterStier CMO
Kirkland, QC
Full-time
Rejoignez un leader de la fabrication pharmaceutique - et participez à l'avenir
Added 28 mins ago
Responsable du service client / Customer Service Manager
OEC Group (Canada)
Montreal, QC · Greater Montreal Metropolitan Area
$80,000 to $105,000 CAD / year
Full-time
We're looking for an experienced and customer-focused Customer Service Manager to lead our team, strengthen client relationships, and drive service excellence. The successful candidate will…
Added 28 mins ago
AVP, Claims, Mid - Market & Specialty
Sovereign Insurance
Vancouver, BC
Full-time
…consistent technical quality across Canada. As a senior Claims leader, the AVP will set and champion claims standards, provide direction on complex and sensitive losses, and strengthen…
Added 28 mins ago
WMS specialist
Rexel Southern
Delta, BC
Full-time
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical…
Added 29 mins ago
Customer Experience Associate
TD
Brantford, ON
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
Personal Banking Associate Trainee
TD
Surrey, BC
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
Customer Experience Associate - Monkland & Melrose
TD
Montreal, QC
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
Manager, Data Science
TD
Toronto, ON
Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 29 mins ago
Customer Experience Associate
TD
Sault Ste. Marie, ON
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
Customer Experience Associate - Beauport
TD
Quebec, QC
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Fix Network

Collision Support Specialist

Edmonton, AB, Canada

Experience: Minimum of 3 years of experience in the collision repair industry.
Posting language: English
Posted: Oct 2, 2026

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Original job description

What You'll Do

Support franchise partners in achieving quality, performance, and operational excellence standards.
Conduct vehicle reinspections for warranty claims, quality control reviews, and best practice follow-ups.
Review repair estimates and provide recommendations to ensure alignment with insurance partner requirements.
Coach and train franchise teams on:
- Insurance guidelines and procedures
- Estimating systems and best practices
- Parts program utilization
- Operational tools and processes
Provide day-to-day support to shops, assisting with operational questions and urgent requests.
Document interactions and support activities within the Franchise Management System.
Collaborate with Area Managers and cross-functional teams to identify improvement opportunities and resolve operational issues.
Analyze root causes of performance challenges and implement effective solutions.
Assist franchise locations during catastrophe events such as hailstorms, flooding, and other large-scale weather-related events.

What We're Looking For

Minimum of 3 years of experience in the collision repair industry.
Experience in damage appraisal and production management.
Strong coaching, communication, and relationship-building skills.
Proven ability to solve problems and manage multiple priorities effectively.
Self-motivated, organized, and results-oriented professional.
Excellent customer service mindset and ability to work collaboratively with diverse stakeholders.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
Valid Canadian driver's license with a strong driving record.
Willingness and ability to travel extensively within the assigned region and occasionally across Canada.

Why Join Fix Network?

At Fix Network, you'll be part of a global organization that supports some of the most recognized brands in the automotive aftermarket industry. As a franchise leader, we empower entrepreneurs and collision repair professionals through innovative solutions, operational expertise, and industry-leading support.

In this role, you'll enjoy:

A dynamic field-based position with significant impact on franchise success.
Opportunities to collaborate with industry experts and leaders.
Professional growth and career development within a growing international organization.
A collaborative and supportive team environment.
A competitive compensation, based on experience and qualifications.
Group benefits program, including health and dental coverage.
Employer RRSP program to help you invest in your future.

Ready to Make an Impact?

If you're looking for a career where you can combine technical expertise, operational support, and relationship management while helping franchise partners succeed, we'd love to hear from you.

Apply today and grow your career with Fix Network.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are dedicated to providing equal employment opportunities to all qualified candidates.

Reasonable accommodations are available throughout the recruitment process and employment lifecycle in accordance with applicable legislation. If you require an accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

The Collision Support Specialist supports franchise partners by conducting vehicle reinspections, reviewing repair estimates, and ensuring operational excellence. They also coach teams on insurance guidelines and assist with operational issues during day-to-day support and catastrophe events.

Requirements

Candidates must have at least 3 years of experience in the collision repair industry with expertise in damage appraisal and production management. A valid Canadian driver's license and the ability to travel extensively are required for this field-based role.

Skills

Collision repair
Damage appraisal
Production management
Coaching
Communication
Relationship-building
Problem-solving
Estimating systems
Microsoft Office Suite
Operational excellence
Quality control
Insurance guidelines
Parts program utilization
Customer service

Benefits

Health coverage
Dental coverage
Employer RRSP program

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Franchise management
Damage appraisal
Production management
Insurance claims
Quality control
Warranty claims
Estimating systems
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Field-based
Operational support
Automotive aftermarket
Catastrophe management

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