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Added 53 mins ago
AS
AML/ATF Officer
Alterna Savings
Ottawa, ON · Toronto, ON
- Full-time
Post-Secondary education in a related field (business, law, economics, criminology) or equivalent experience
Added 1 hour ago
C
ServiceNow Business System Architect
CGI
Toronto, ON
- Full-time
ServiceNow Certified System Administrator or Certified Implementation Specialist (ITSM, Service Mapping, Discovery, Event Management or Software Asset Management)
Added 2 hours ago
W
HSE Specialist II
Worley
Edmonton, AB
- Full-time
…employees enjoy exciting careers in fabrication, modularization, field installation, and professional support services for some of world's most challenging heavy-oil facilities, gas plants,…
Added 2 hours ago
MG
Drug Access Facilitator
Michael Garron Hospital
Toronto, ON
- Full-time
…maybe known a Drug Access Navigator, Medication Reimbursement Specialist or BPMH…
Added 2 hours ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
Charlottetown, PE
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…
Added 3 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
…coverage. Conduct 85%+ in-person sales calls to promote, sell, and service existing and potential animal hospitals, veterinarians, and staff to achieve growth…
Added 3 hours ago
CR
Parts & Sales Support Specialist - Refrigeration & HVAC
CIMCO Refrigeration
Moncton, NB · NS · Dartmouth, NS
- Full-time
CIMCO is looking for a Parts & Sales Support Specialist to support our service, sales, and project teams across Atlantic Canada. This role is responsible for sourcing materials, preparing…
Added 3 hours ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Charlottetown, PE
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…
Added 3 hours ago
T
Marketing And Advertising Specialist
TaxTron
Toronto, ON
- Full-time
Role Description This is a full-time, on-site Marketing and Advertising Specialist role based in Toronto, ON. The specialist will plan, execute, and optimize marketing campaigns to promote…
Added 3 hours ago
CB
Regional Operations Specialist
COBS Bread
Remote, Canada
- Full-time
- Remote
We are looking for a Regional Operations Specialist to join our Operations Team in the Prairies. This position reports to the Regional Operations Manager, Prairies and will provide high…
Added 3 hours ago
VG
Accounts Payable Specialist
Vantage Group
Canada
- $59,000 to $75,000 CAD / year
- Full-time
The Accounts Payable Specialist is responsible for efficiently managing invoice acquisition and processing, supporting account reconciliations, verifying bank accounts, and handling…
Added 3 hours ago
C
Leasing Specialist
CAPREIT
Victoria, BC
- Other
1-2 years’ experience in customer service, sales, office administration or related field.
Added 4 hours ago
A
Client Success Specialist
Aon
Montreal, QC
- Full-time
Your role as a Client Success Specialist embodies our company’s culture as Aon United, where we work as one team and where everyone is made to feel included. We are a caring and motivated…
Added 4 hours ago
A
Client Success Specialist
Aon
Toronto, ON
- Full-time
Your role as a Client Success Specialist embodies our company’s culture as Aon United, where we work as one team and where everyone is made to feel included. We are a caring and motivated…
Added 4 hours ago
A
Resource Manager
Aon
Toronto, ON
- Full-time
Manages overall client satisfaction and where appropriate participates in decisions involving service related issues and resolution/solutions with offshore/onshore team.
Added 4 hours ago
A
Aon Advance Client Success Specialist
Aon
Toronto, ON
- Full-time
Your role as a Client Success Specialist embodies our company’s culture as Aon United, where we work as one team and where everyone is made to feel included. We are a caring and motivated…
Added 4 hours ago
CB
Regional Operations Specialist
COBS Bread
AB · Edmonton, AB
- Full-time
We are looking for a Regional Operations Specialist to join our Operations Team in the Prairies. This position reports to the Regional Operations Manager, Prairies and will provide high…
Added 4 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Ottawa, ON
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance.
Added 4 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Arnprior, ON
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance.
Added 4 hours ago
CC
Loyalty Program Associate Specialist
Canon Canada
Brampton, ON
- Full-time
Loyalty Program Associate Specialist - Hybrid
Added 4 hours ago
PP
QMS Specialist (Marine Operations)
Pacific Pilotage Authority | Administration de pilotage du Pacifique
Vancouver, BC
- Full-time
…modernize its operations, the Quality Management System (QMS) Specialist will play a key role in building practical, high-impact processes that keep our vessels, people, and regulatory…
Added 5 hours ago
D
IT Field Operations- Support Specialist / Spécialise soutien aux operátions TI sur site
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking an IT Field Operations- Support Specialist based in Montreal. The IT Support Specialist is a results-driven technology professional responsible for delivering…
Added 5 hours ago
Front Store Manager & Field Operations Specialist
Neighbourly Pharmacy
Saskatoon, SK
Pharmasave #444 Idylwyld is looking for a full-time Front Store Manager and Field Operations Specialist to join our team in Saskatoon, Saskatchewan.
Added 5 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
Charlottetown, PE
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…
Added 5 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
NS · Halifax, NS · Truro, NS
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…

Fix Network

Collision Support Specialist

Edmonton, AB, Canada

Apply About employer

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Job details

Experience: Minimum of 3 years of experience in the collision repair industry.
Posting language: English
Posted: Oct 2, 2026

Original job description

What You'll Do

Support franchise partners in achieving quality, performance, and operational excellence standards.
Conduct vehicle reinspections for warranty claims, quality control reviews, and best practice follow-ups.
Review repair estimates and provide recommendations to ensure alignment with insurance partner requirements.
Coach and train franchise teams on:
- Insurance guidelines and procedures
- Estimating systems and best practices
- Parts program utilization
- Operational tools and processes
Provide day-to-day support to shops, assisting with operational questions and urgent requests.
Document interactions and support activities within the Franchise Management System.
Collaborate with Area Managers and cross-functional teams to identify improvement opportunities and resolve operational issues.
Analyze root causes of performance challenges and implement effective solutions.
Assist franchise locations during catastrophe events such as hailstorms, flooding, and other large-scale weather-related events.

What We're Looking For

Minimum of 3 years of experience in the collision repair industry.
Experience in damage appraisal and production management.
Strong coaching, communication, and relationship-building skills.
Proven ability to solve problems and manage multiple priorities effectively.
Self-motivated, organized, and results-oriented professional.
Excellent customer service mindset and ability to work collaboratively with diverse stakeholders.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
Valid Canadian driver's license with a strong driving record.
Willingness and ability to travel extensively within the assigned region and occasionally across Canada.

Why Join Fix Network?

At Fix Network, you'll be part of a global organization that supports some of the most recognized brands in the automotive aftermarket industry. As a franchise leader, we empower entrepreneurs and collision repair professionals through innovative solutions, operational expertise, and industry-leading support.

In this role, you'll enjoy:

A dynamic field-based position with significant impact on franchise success.
Opportunities to collaborate with industry experts and leaders.
Professional growth and career development within a growing international organization.
A collaborative and supportive team environment.
A competitive compensation, based on experience and qualifications.
Group benefits program, including health and dental coverage.
Employer RRSP program to help you invest in your future.

Ready to Make an Impact?

If you're looking for a career where you can combine technical expertise, operational support, and relationship management while helping franchise partners succeed, we'd love to hear from you.

Apply today and grow your career with Fix Network.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are dedicated to providing equal employment opportunities to all qualified candidates.

Reasonable accommodations are available throughout the recruitment process and employment lifecycle in accordance with applicable legislation. If you require an accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

The Collision Support Specialist supports franchise partners by conducting vehicle reinspections, reviewing repair estimates, and ensuring operational excellence. They also coach teams on insurance guidelines and assist with operational issues during day-to-day support and catastrophe events.

Requirements

Candidates must have at least 3 years of experience in the collision repair industry with expertise in damage appraisal and production management. A valid Canadian driver's license and the ability to travel extensively are required for this field-based role.

Skills

Collision repair
Damage appraisal
Production management
Coaching
Communication
Relationship-building
Problem-solving
Estimating systems
Microsoft Office Suite
Operational excellence
Quality control
Insurance guidelines
Parts program utilization
Customer service

Benefits

Health coverage
Dental coverage
Employer RRSP program

Visa sponsorship

Not detected in the job text

Keywords

Collision repair
Franchise management
Damage appraisal
Production management
Insurance claims
Quality control
Warranty claims
Estimating systems
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Field-based
Operational support
Automotive aftermarket
Catastrophe management

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