Jobs in Canada

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GO
Clerk 4
Government of Nova Scotia
NS · McLellan's Brook, NS
- Internship
Must possess the ability to work within deadlines and with accuracy
Added just now
GO
Clerk 4
Government of Nova Scotia
Truro, NS
- Full-time
Providing front line customer service including processing incoming and outgoing mail and responding to telephone and in person inquiries;
Added just now
A
Bilingual Customer Service Representative
Altis
Mississauga, ON
- Full-time
You'll collaborate with sales, warehouse, and operations teams to support efficient order processing and customer satisfaction.
Added just now
EE
Order Specialist
Express Employment Professionals - Cambridge
Cambridge, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Order Desk/Inside Sales representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company…
Added 15 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
New Minas, NS
- $17 to $17.25 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 15 mins ago
BG
Customer Service Representative - Auto Body (North York-Thornhill)
Boyd Group Services
Toronto, ON · Thornhill, ON
- Full-time
Valid driver’s license required
Added 30 mins ago
XI
Field Sales & Marketing Representative (Door to Door Sales)
Xplore Inc.
Woodstock, NB
- Full-time
Effectively communicate pricing, packages, and promotions to potential customers Process orders and document customer requests
Added 30 mins ago
XI
Field Sales & Marketing Representative (Door to Door Sales)
Xplore Inc.
Grand Falls, NB
- Full-time
Effectively communicate pricing, packages, and promotions to potential customers Process orders and document customer requests
Added 30 mins ago
A
Manager, Sales & Business Development
Anaergia
Burlington, ON
- $100,000 to $135,000 CAD / year
- Full-time
The primary territory is Canada, with occasional support for cross-border opportunities in the United States
Added 30 mins ago
GT
Softgoods Associate (Part-Time/Temporary)
Giant Tiger
Saint John, NB
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 30 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Duncan, BC
- Full-time
Join Fairstone as a Sales Representative, Financial Services and be part of our talented and growing team!
Added 30 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Calgary, AB
- Full-time
Join Fairstone as a Sales Representative, Financial Services and be part of our talented and growing team!
Added 30 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Regina, SK
- Full-time
Join Fairstone as a Sales Representative, Financial Services and be part of our talented and growing team!
Added 30 mins ago
V
Billing Clerk - Winnipeg, Manitoba
Voyago
Winnipeg, MB
- Full-time
Provide customer support for clients, hospitals, personal care homes, and any other entities if they have any questions, complaints, or compliments.
Added 45 mins ago
MC
Contact Center Sales Representative
MCI Careers
Sydney, NS
- Full-time
…targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing…
Added 1 hour ago
BS
Bilingual Customer Service Representative, Order Operations (French and English)
Bilingual Source
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Contract
Answer customer calls and emails in French and English
Added 1 hour ago
TT
Senior Contract Administrator, Construction (13915)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
Evaluating and processing work plans, work assignments, contract amendments, change directives, invoices, claims submissions, notices, and contractual correspondence.
Added 1 hour ago
TO
Billing Clerk - Winnipeg, Manitoba
Transdev Ontario Manitoba
Winnipeg, MB
- Full-time
Provide customer support for clients, hospitals, personal care homes, and any other entities if they have any questions, complaints, or compliments
Added 1 hour ago
SI
Industrial Services Sales & Business Development Representative
Shreem Industrial Services Limited
Brandon, MB
- Full-time
The Industrial Services Sales & Business Development Representative is a full-time, on-site role based in Brandon, MB. This position is responsible for identifying and pursuing new business…
Added 1 hour ago
Customer Service Representative
Fix Network
Ottawa, ON
The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. The incumbent will be primarily in-taking and delivering…
Added 1 hour ago
M
Business Process Analyst
Manulife
Waterloo, ON
- Full-time
Work with TPAs and IS to resolve any data file processing issues including required testing
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
New Minas, NS
- $17 to $17.25 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 1 hour ago
TS
Sales Representative | Sydney, NS | Onsite
The Sydney Call Centre
Sydney, NS
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 1 hour ago
TS
Contact Center Sales Representative
The Sydney Call Centre
Sydney, NS
- Other
…targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing…
Added 1 hour ago
MC
Sales Representative | Sydney, NS | Onsite
MCI Careers
Sydney, NS
- Full-time
…but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS…

Fix Network

Customer Service Representative

Ottawa, ON, Canada

The salary range for this position starts at $22.84 per hour and is based on experience.

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position starts at $22.84 per hour and is based on experience.
Education: High school diploma
Experience: At least 2 to 4 years of experience in customer service
Posting language: English
Posted: Nov 11, 2026

Original job description

The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. The incumbent will be primarily in-taking and delivering vehicles. The Customer Service Representative will be working with the shops, insurance and car rental staff to make sure that customers’ needs are met. The CSR is responsible for serving customers in person, via the telephone, email or text. The CSR is accountable for dealing with customer service, selling of services, and processing transactions. CSR follows all company procedures and policies when providing customer service. The CSR understands his/her role as brand ambassador and provides a positive experience to all customers and insurance partners.

Core Competencies

Communication
Energy & Stress Management
Teamwork
Quality Orientation
Problem Solving
Accountability and Dependability
Operating Equipment
Ethics and Integrity
Results Oriented
Negotiation

Job Duties

Ensure excellence in the delivery of the customer experience as outlined in the company best practices and measured by LEI results.
Review client’s vehicles for related and not related damages.
Take photos of all damages, not related damages, and general condition.
Complete Walk-Around form and identify not related damages.
Communicate to client’s, on what to expect through the repair process.
Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings.
Sell the company services and provide an outstanding customer service, in order to build strong and long-lasting relationships with clients.
Create and follow up on appointments.
Prepare Intake and Delivery paperwork.
Effectively manage front office operations to ensure efficient organization and support of the sales function.
Collaborate with production manager and sales manager to ensure vehicles are on track for timely and flawless delivery.
Provide regular and standard reporting to production and sales managers to ensure awareness on key performance metrics.
Communicate and interact with clients and insurance staff throughout the different technologies such as phone, text, email, online videocall, etc.
As required, assign the work order to technicians.
Set convenient appointments with the customers, based on the shop availability.
Inspect repair, complete paperwork and meet with customer when picking up vehicle to ensure customer satisfaction.
Take payments for deductibles, customer pay work, etc.
Keep the BMS up to date to ensure accuracy.
Maintain complete knowledge and comply with company and departmental policies, procedures, and standards.
Cultivate a positive working relationship with team members and management.
Maintain a clean and orderly work area to comply with all health & safety procedures.
Import or enter data into the accounting system.
Verify the integrity and accuracy of the data.
Provide support to the team by performing various administrative tasks (filing, photocopying, correspondence, etc.)
Other related tasks as required.

Requirements

High school diploma or GED required
At least 2 to 4 years of experience in customer service
Valid Driver’s License and Excellent Driving Record
Strong customer service and troubleshooting skills
Experience working as a customer service representative, for a body shop preferred
Experience working in an administration or data entry role preferred
Experience working with Mitchell Repair Center preferred

The salary range for this position starts at $22.84 per hour and is based on experience.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are committed to providing equal employment opportunities to all qualified candidates. Reasonable accommodations are available throughout the recruitment process and employment journey in accordance with applicable laws. If you require an accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

#driveyourcareerwithus

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Customer Service Representative is responsible for managing vehicle intake and delivery while providing a positive experience for customers and insurance partners. They also handle administrative tasks, process payments, and cross-sell company services to build strong client relationships.

Requirements

Candidates must have a high school diploma or GED and at least 2 to 4 years of customer service experience. A valid driver's license with an excellent driving record is required, and experience in a body shop or with Mitchell Repair Center is preferred.

Skills

Customer service
Communication
Problem solving
Data entry
Administrative support
Sales
Conflict resolution
Time management
Teamwork
Attention to detail
Interpersonal skills
Organization
Reporting
Negotiation
Accountability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Body Shop
Vehicle Intake
Insurance Partners
Mitchell Repair Center
BMS
Data Entry
Administrative Tasks
Sales
Cross-selling
Walk-around form
Work order
Reporting
Front office operations
Health & Safety
Customer satisfaction
Transaction processing
Brand ambassador
Communication
Problem solving

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Work requirements

Jobs in Canada