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Fix Network

National Key Account Manager

Burlington, ON, Canada

Pay: Competitive salary starting at $100,000+, based on experience
Experience: 5+ years of experience in collision repair, insurance, account management, or business development.
Posting language: English
Posted: Sep 25, 2026

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Original job description

About the Role

Fix Network is seeking a strategic and relationship-driven National Key Account Manager to manage and grow one of our key insurance partnerships.

In this role, you will serve as the primary liaison between Fix Network and a national insurance partner, ensuring alignment of business objectives, driving performance, identifying growth opportunities, and delivering exceptional service. You will collaborate closely with Operations, Marketing, Sales, and franchise partners to support strategic initiatives and achieve shared goals.

Key Responsibilities

Manage and strengthen relationships with key insurance partner stakeholders, including leadership teams and regional contacts.
Develop and execute Mutual Action Plans (MAPs) to drive growth and performance.
Lead regular business reviews, performance discussions, and strategic planning meetings.
Monitor KPIs, volume targets, market share, and profitability metrics.
Identify market opportunities and develop strategies to increase business growth.
Prepare and deliver presentations, proposals, and partner updates.
Collaborate with cross-functional teams to ensure successful execution of initiatives.
Act as a trusted advisor and advocate for both the partner and Fix Network.
Stay informed on market trends, industry developments, and competitive activity.

What You'll Bring

Bachelor's degree in Business Administration or a related field.
5+ years of experience in collision repair, insurance, account management, or business development.
Strong knowledge of collision repair operations and insurance programs.
Demonstrated experience managing strategic accounts and complex stakeholder relationships.
Excellent communication, presentation, negotiation, and analytical skills.
Strong proficiency with Microsoft Office, particularly Excel and PowerPoint.
Bilingualism (English/French) is considered an asset.

Why You'll Succeed

We're looking for someone who is:

Customer-focused and relationship-oriented
Strategic and results-driven
Analytical and data-savvy
A strong communicator and influencer
Self-motivated and adaptable
Comfortable working independently while collaborating across teams

What We Offer

Competitive salary starting at $100,000+, based on experience
Company vehicle
Comprehensive group insurance program
Employer RRSP
Paid vacation and personal days
Professional development and career growth opportunities
A collaborative and entrepreneurial work environment

Work Environment

Field-based position covering Ontario
Regular travel throughout the province is required
Fast-paced, collaborative, and growth-focused environment

#driveyourcareerwithus

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from people of all backgrounds and with diverse experiences, and we are committed to providing equal employment opportunities to all qualified candidates.

Reasonable accommodations are available throughout the recruitment process and during employment, in accordance with applicable laws. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

To make the text easier to read, the masculine gender is used in an inclusive sense and refers to all individuals, regardless of gender.

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More about this job

Responsibilities

The National Key Account Manager will serve as the primary liaison for a national insurance partner to drive growth, performance, and strategic alignment. They will manage stakeholder relationships, monitor KPIs, and collaborate with cross-functional teams to execute business initiatives.

Requirements

Candidates must have a bachelor's degree in business or a related field and at least 5 years of experience in collision repair, insurance, or account management. Strong communication, analytical, and Microsoft Office skills are required, along with the ability to travel throughout Ontario.

Skills

Account management
Business development
Strategic planning
Relationship management
Collision repair operations
Insurance programs
Performance analysis
Communication
Presentation skills
Negotiation
Analytical skills
Microsoft Excel
Microsoft PowerPoint
Stakeholder management
KPI monitoring

Benefits

Company vehicle
Employer RRSP
Paid vacation
Personal days
Professional development

Visa sponsorship

Not detected in the job text

Keywords

National Key Account Manager
Insurance
Collision repair
Business administration
Mutual Action Plans
KPIs
Market share
Profitability
Stakeholder management
Strategic initiatives
Field-based
Ontario
Relationship-driven
Data-savvy
Account management
Business development

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