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Added 2 hours ago
Support Engineer
Firecrawl
Toronto, ON
$166,000 to $218,000 USD / year
Full-time
Bonus if you've worked in a technical customer-facing role (support engineer, solutions engineer, developer support, implementation specialist, or CSE) or supported APIs, SDKs, or other…
Added 2 hours ago
Product Manager, Salesforce Platform
Salesforce
Toronto, ON
Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 2 hours ago
Revenue Performance Director
Dayforce
Canada
…Competitive Intelligence, Value Advisory, Solution Consulting, and Customer Success to deliver coordinated support to the…
Added 2 hours ago
Assistant Manager, Trade Finance Operations - Global Transactions Banking - Toronto
Scotiabank
Toronto, ON
The incumbent must display initiative, be a highly customer service-oriented team member, flexible and committed to success of the team.
Added 2 hours ago
Banking Advisor
RBC
Regina, SK
Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
Client Advisor Intern
RBC
Brantford, ON
Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
Client Advisor Intern
RBC
Brantford, ON
Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
Mortgage Specialist Assistant
RBC
Toronto, ON
Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 2 hours ago
Technical Sales Specialist, Sera
Thermo Fisher Scientific
Burlington, ON
Full-time
…goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or…
Added 3 hours ago
Data Center Server Specialist
Viterra
Regina, SK
Full-time
Bunge and Viterra have now combined to become one company. Our ~37,000 employees – the driving force behind our success – are dedicated to one purpose: connecting farmers to consumers to…
Added 4 hours ago
Core Java Software Engineer
Improving
Vancouver, BC
Full-time
…while also becoming a more valued member of your team as a specialist, innovator and leader. You can expect curated, not trick, questions to help you showcase your skills and abilities.…
Added 4 hours ago
Intermediate Specialist, Academic Advising
University of Ottawa
Ottawa, ON · Desmarais Hall
Full-time
…Telfer School of Management graduate programs by fostering the success and satisfaction of enrolled students. To this end, advises students on their academic path from enrolment to…
Added 4 hours ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 4 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 4 hours ago
Senior Audit Manager, Canadian Business Banking and Credit Risk (1185)
TD
Toronto, ON
Full-time
…necessary participate in identifying, designing and testing solutions and supporting the…
Added 5 hours ago
Motor Control Applications Engineer (West Coast)
Future Electronics
Vancouver, BC
Full-time
The Motor Control Specialist Field Applications Engineer within Future Electronics’ Advanced Engineering Group is responsible for providing expert support and technical leadership for…
Added 5 hours ago
IT Workplace Professional
Roche
Laval, QC
Full-time
…a great employee IT experience, you will function as a team specialist here. Partnering with key business stakeholders, you will analyze business requirements and propose IT solutions to…
Added 5 hours ago
Senior Specialist, Customer Success
Mastercard
Toronto, ON
Full-time
Senior Specialist, Customer SuccessAssociate Managing Consultant, Customer Success, Product Specialist, Advisors Client Services
Added 6 hours ago
Director, Digital Transformation & Technology
Children's Aid Society of Toronto
Toronto, ON
Full-time
Builds and maintains a high-performing, collaborative, and customer-focused department.
Added 6 hours ago
Senior Audit Manager, Canadian Business Banking and Credit Risk (1185)
TD
Toronto, ON
Full-time
…necessary participate in identifying, designing and testing solutions and supporting the…
Added 6 hours ago
Field Sales Specialist - MDU (Saskatoon)
Rogers Communications
Saskatoon, SK
Evaluate customer needs through a consultative approach to offer Rogers solutions to satisfy all household communication needs
Added 6 hours ago
Air Specialist
The Travel Corporation
Toronto, ON · ON · NS
Provide timely, professional, and solutions-focused support via phone, chat, and email.
Added 6 hours ago
Marketing Specialist - Telecommunications (French Speaking, Québec Based)
Cloudli Communications
Quebec, QC
Full-time
Aider à créer le positionnement produit et la messagerie pour les services télécoms tels que SIP, VoIP, UCaaS, CPaaS, mobilité et solutions réseau.
Added 6 hours ago
Senior HR Specialist
DistillerSR
Ottawa, ON · Kanata, ON
$70,000 to $85,000 CAD / year
Full-time
…customers trust us to bring them innovative, world-leading solutions that power their important…
Added 6 hours ago
CRM & Lifecycle Marketing Specialist
Book Depot Inc.
Thorold, ON
Full-time
The CRM & Lifecycle Marketing Specialist is a hands-on role responsible for operationalizing customer lifecycle, retention, and loyalty strategies through segmentation, automated journeys,…

Fix Network

Support Specialist - Collision

Burlington, ON, Canada

Pay: A competitive compensation based on experience and qualifications, with a starting salary of $75 000 per year.
Experience: Minimum of 3 years of experience in the collision repair industry.
Posting language: English
Posted: Sep 28, 2026

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Original job description

What You'll Do

Support franchise partners in achieving quality, performance, and operational excellence standards.
Conduct vehicle reinspections for warranty claims, quality control reviews, and best practice follow-ups.
Review repair estimates and provide recommendations to ensure alignment with insurance partner requirements.
Coach and train franchise teams on:
- Insurance guidelines and procedures
- Estimating systems and best practices
- Parts program utilization
- Operational tools and processes
Provide day-to-day support to shops, assisting with operational questions and urgent requests.
Document interactions and support activities within the Franchise Management System.
Collaborate with Area Managers and cross-functional teams to identify improvement opportunities and resolve operational issues.
Analyze root causes of performance challenges and implement effective solutions.
Assist franchise locations during catastrophe events such as hailstorms, flooding, and other large-scale weather-related events.

What We're Looking For

Minimum of 3 years of experience in the collision repair industry.
Experience in damage appraisal and production management.
Strong coaching, communication, and relationship-building skills.
Proven ability to solve problems and manage multiple priorities effectively.
Self-motivated, organized, and results-oriented professional.
Excellent customer service mindset and ability to work collaboratively with diverse stakeholders.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
Valid Canadian driver's license with a strong driving record.
Willingness and ability to travel extensively within the assigned region and occasionally across Canada.

Why Join Fix Network?

At Fix Network, you'll be part of a global organization that supports some of the most recognized brands in the automotive aftermarket industry. As a franchise leader, we empower entrepreneurs and collision repair professionals through innovative solutions, operational expertise, and industry-leading support.

In this role, you'll enjoy:

A dynamic field-based position with significant impact on franchise success.
Opportunities to collaborate with industry experts and leaders.
Professional growth and career development within a growing international organization.
A collaborative and supportive team environment.
A competitive compensation based on experience and qualifications, with a starting salary of $75 000 per year.
Group benefits program, including health and dental coverage.
Employer RRSP program to help you invest in your future.

Ready to Make an Impact?

If you're looking for a career where you can combine technical expertise, operational support, and relationship management while helping franchise partners succeed, we'd love to hear from you.

Apply today and grow your career with Fix Network.

At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are dedicated to providing equal employment opportunities to all qualified candidates.

Reasonable accommodations are available throughout the recruitment process and employment lifecycle in accordance with applicable legislation. If you require an accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.

#driveyourcareerwithus

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More about this job

Responsibilities

Support franchise partners in meeting quality and operational standards through vehicle reinspections, repair estimate reviews, coaching, and day-to-day operational assistance. Document support activities, collaborate with managers and cross-functional teams to resolve issues and improve performance, and assist locations during major weather events.

Requirements

Candidates need at least three years of collision repair industry experience, including damage appraisal and production management, along with strong coaching, communication, problem-solving, and organizational skills. Proficiency with Microsoft Office, a valid Canadian driver's license with a strong driving record, and willingness to travel extensively are also required.

Skills

Collision Repair
Damage Appraisal
Production Management
Vehicle Reinspection
Repair Estimate Review
Insurance Guidelines
Coaching and Training
Franchise Support
Operational Problem-Solving
Root Cause Analysis
Quality Control
Customer Service
Communication
Relationship Building
Microsoft Office
Travel

Benefits

Health Coverage
Dental Coverage
Employer RRSP Program

Visa sponsorship

Not detected in the job text

Keywords

Collision Repair
Franchise Partners
Vehicle Reinspections
Warranty Claims
Quality Control
Repair Estimates
Insurance Guidelines
Estimating Systems
Parts Program
Operational Tools
Franchise Management System
Damage Appraisal
Production Management
Root Cause Analysis
Catastrophe Response
Hailstorms
Flooding
Microsoft Office
Outlook
Word
Excel
PowerPoint
Canadian Driver's License
Field-Based Support

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