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Added 1 hour ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health.
Added 3 hours ago
AI
Site Manager
American Iron & Metal (AIM)
Rivière-du-Loup, QC
- Full-time
Reporting to the Regional Director, the Site Manager is responsible for coordinating site activities, managing teams, and ensuring the smooth execution of operations related to the…
Added 3 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event…
Added 4 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 4 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…leadership in defining and delivering technology-enabled business solutions. Reporting to the Sr. Director, PPO, this role will translate complex business needs into structured…
Added 4 hours ago
DG
Cleaning Supervisor
Dexterra Group
Toronto, ON
- Full-time
…teams with the right skills together to turn problems into solutions and challenges into moments of…
Added 6 hours ago
PT
Control Systems Engineer
ProSlide Technology
Ottawa, ON
- Full-time
Added 10 hours ago
C
Senior Controls Engineer
CGT
Cambridge, ON
- $110,000 to $120,000 CAD / year
- Full-time
Reporting To: Director, Engineering & Maintenance
Added 15 hours ago
C
Temporary Sales Associate
Coach
Mississauga, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 16 hours ago
Director, Client Lifecycle Management and AML Compliance
GardaWorld
Toronto, ON
Reports to: Senior Director, AML Compliance & Compliance Officer (CAMLO)
Added 17 hours ago
D
Cleaning Supervisor
Dexterra
Toronto, ON
- Up to $48,000 CAD / year
- Full-time
…teams with the right skills together to turn problems into solutions and challenges into moments of…
Added 18 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health.
Added 20 hours ago
R
Director, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
The Director, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 21 hours ago
R
Director, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
The Director, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 21 hours ago
H
Designer
HRVST
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
…conceptual thinking, a wide variety of styles, and a well-organized, solutions-oriented mindset. A sense of humour, a love of design, and a taste for challenge are essential – along with…
Added 21 hours ago
H
Developer
HRVST
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
…Manager to translate design into scalable, high-quality technical solutions, while collaborating with the wider development team on architecture, code reviews and best practices. Using your…
Added 22 hours ago
B
Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
Evaluate new building technologies, devices, applications and vendor solutions prior to implementation.
Added 22 hours ago
Director, Commercial and Downstream Marketing
Sinopec Canada Energy Ltd.
Calgary, AB
Sinopec Canada is seeking an experienced commercial leader to join our organization as Director, Commercial and Downstream Marketing.
Added 23 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event…
Added 23 hours ago
GT
Customer Service and Communications Coordinator
Guardian Tanks
Saint-Quentin, NB
- Full-time
Reporting to the HR & Marketing Director, this individual ensures a professional and welcoming experience, facilitates internal communications, and actively contributes to the company…
Added 1 day ago
NB
Manager, Financing Solutions
National Bank of Canada
Vancouver, BC
- Full-time
Managers and the Director of Financing Solutions.
Added 1 day ago
NB
Manager, Financial Solutions
National Bank of Canada
Nanaimo, BC
- Full-time
Participate in determining client financing needs in collaboration with the Commercial Account Managers and the Director of Financing Solutions.
Added 1 day ago
Director, Corporate Services and Finance
Elections Manitoba
Winnipeg, MB
As a member of the Senior Leadership Team, the Director of Corporate Services and Finance is accountable for coaching, performance management and mentoring staff across two portfolios;…
Added 1 day ago
EC
Stage Manager - Hybrid
Encore Canada
Brampton, ON
- Part-time
…is not involved. The Stage Manager reports to the Associate Director of Event…
Added 1 day ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…manage expectations and work collaboratively to find creative solutions during the development of projects. The Event Producer will ensure that all the right steps/process are followed and…

Closed listing

Flair Airlines Ltd.

Duty Officer

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Archived listing. The details below describe a past opening.

Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach.

Your Team:

Join the System Operations Control Centre (SOCC) team at Flair as a Duty Officer, where you will play a key role in overseeing day-of operations and supporting the safe and efficient delivery of our flight schedule. Reporting to the Manager, OCC, you will work closely with CSC, Crew Scheduling, Dispatch, MCC, and other operational teams to coordinate daily activities, manage irregular operations (IROPs), and act as a key point of escalation when operational issues arise. This is a hands-on role that requires strong communication, sound decision-making, and the ability to remain organized and effective in a fast-paced operational environment.

This is a full-time, on-site position that is based at our Toronto (YYZ) office

A Day in the Life:

As a Duty Officer, you will:

Monitor day-of operations for flights, communicating delays, irregular operations (IROPs), or any changes to relevant department heads.
Ensure that daily tasks are progressing on schedule and completed in a timely manner.
Oversee the company’s flight operations software to ensure accurate data entry and operations.
Investigate and code delays for all flights, resolving discrepancies when stakeholders submit additional information.
Distribute IROP emails to all relevant departments and bases.
Conduct cost analysis of all IROPs and ensure proper documentation.
Coordinate cross-departmental efforts during normal operations and IROPs to ensure high standards of customer service.
Demonstrate leadership by proactively managing operations and ensuring smooth day-to-day functions.
Act as the primary point of contact for all operational IROPs, providing guidance and solutions.
Plan and manage the recovery of all IROPs, incorporating input from multiple functions.
Manage slot assignments to ensure timely departures and arrivals.
Oversee AOG (Aircraft on Ground) and Return to Service processes, ensuring quick resolutions.
Manage spare utilization, ensuring efficient use of resources.
Prepare daily and weekly reports as required by the SOCC Manager and Director.
Identify and address potential concerns for the upcoming week’s flight schedule.
Participate in mandatory team meetings and annual recurrent training sessions.
Perform other duties and assignments as required to support SOCC operations.

What You Bring to the Role:

The preferred candidate should exemplify Flair's core values of honesty, efficiency, accountability, and respect while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

Education:
- High school diploma or equivalent (GED).
Experience:
- Previous experience in an Airline Operations Centre or Airport Operations is preferred.
- Possession of a valid First Aid certification is an asset; however, the ability to pass and obtain a basic First Aid certificate is required.
- Possession of a current Transport Canada Flight Dispatcher certificate is considered an asset.
- Knowledge of the Canadian Aviation Regulations (CARs) applicable to 705 operations.
- Intermediate proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Skills and Abilities:
- Demonstrated ability to work effectively in a high-stress, deadline-driven, ever-changing work environment while prioritizing tasks and assignments.
- Strong communication skills and the ability to build effective working relationships with a variety of stakeholders.
- Ability to think outside the box and propose new ideas and solutions, showcasing a proactive and forward-thinking approach.
- Demonstrated analytical, decision-making, and problem-solving skills.
Requirements:
- Clear criminal record check and satisfactory references.
- Must be legally eligible to work in Canada without restriction.

Why You’ll Love Working Here:

At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

From the moment you join us, you’ll have access to a comprehensive benefits package designed to support your well-being - because when you’re at your best, so are we. This benefits package includes:

Comprehensive Salary - A salary that reflects your experience and contributions.
Comprehensive Benefits - Competitive medical and dental coverage, disability insurance, life insurance, and an employee and family assistance program.
Retirement Savings - A pension plan with employer-matched contributions.
Unlimited Travel Perks - Enjoy free and discounted flights for you and your travel companions.

If you’re ready to join a team that’s bold, innovative, and fun, we want to hear from you!

Your Career, Your Journey - Join Flair!

If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. We look forward to your application.

Apply by October 10, 2025

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know.

We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.

Website: flyflair.com

About employer

More about this job

Responsibilities

Monitor and coordinate daily flight operations, communicate delays and irregular operations, investigate and code delays, and manage operational escalations and recovery plans. Coordinate across departments on slot assignments, aircraft-on-ground events, return-to-service processes, and resource use, while preparing reports and supporting safe, efficient schedule delivery.

Requirements

A high school diploma or equivalent is required, and prior airline operations centre or airport operations experience is preferred. Candidates should know Canadian Aviation Regulations applicable to 705 operations, have intermediate Microsoft Office skills, communicate and make decisions effectively under pressure, and be able to obtain basic First Aid certification; a Transport Canada Flight Dispatcher certificate is an asset.

Skills

Day-Of Operations Monitoring
Operational Coordination
Delay Investigation And Coding
Cost Analysis
Flight Operations Software
Slot Assignment Management
Aircraft On Ground Management
Return To Service Coordination
Resource Management
Analytical Skills
Decision-Making
Problem-Solving
Communication
Microsoft Office
Knowledge Of Canadian Aviation Regulations

Benefits

Medical And Dental Coverage
Disability Insurance
Life Insurance
Employee And Family Assistance Program
Free And Discounted Flights

Visa sponsorship

Not detected in the job text

Keywords

Airline Operations
Airport Operations
Day-Of Operations
Irregular Operations
Flight Schedule
Flight Operations Software
Delay Investigation
Delay Coding
Cost Analysis
Canadian Aviation Regulations
CARs 705 Operations
Transport Canada Flight Dispatcher Certificate
First Aid Certification
Microsoft Office
Word
Excel
Outlook
PowerPoint
Slot Assignments
Aircraft On Ground
Return To Service
Spare Utilization
Operational Recovery
Operational Reporting

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