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Added 3 mins ago
P
Business Development Manager (Bilingual)
Purpose
Montreal, QC
- Full-time
Create and implement a business plan in collaboration with your Wholesaler partner in the assigned territory.
Added 3 mins ago
A
Real Estate Development - Senior Analyst/Analyst, Lease Management
Aritzia
Vancouver, BC
- Full-time
A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
Added 3 mins ago
SM
Storeperson
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Alliston, ON
- Full-time
College Diploma in Business and/or Logistics and Supply Chain Management preferred
Added 3 mins ago
K
Project Manager - Water / Waste Water
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Burnaby, BC
- Full-time
Work closely with Superintendents, Project Engineers, Safety, Quality, Environmental, Estimating and District leadership to align project execution with district business goals.
Added 3 mins ago
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Existing Building Performance Lead
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Help build Toronto’s existing building performance capacity, standardization, business development.
Added 3 mins ago
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Senior Merchandiser/ Merchandiser, Digital Merchandising
Aritzia
Vancouver, BC
- Full-time
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career…
Added 3 mins ago
PC
Inside Sales Representative
Peninsula Canada
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
…across Canada, the UK, Australia, and New Zealand, we help business owners stay compliant, protect their people, and grow with…
Added 3 mins ago
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Business Development Manager Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 3 mins ago
WC
(CAN) Food & Consumables Coach
Walmart Canada
Halifax, NS
- Full-time
…direction and initiatives with a focus on the Total Store and OMNI business. Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth.…
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DG
Manager, International Tax
Doane Grant Thornton LLP
Mississauga, ON
- Full-time
…members to advise multinational organizations in achieving their business objectives,…
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Assistant Manager
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- Full-time
Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
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HC
HR Generalist
Harbourfront Centre
Toronto, ON
- Full-time
Added 3 mins ago
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Financial Controller
W3Global
Montreal, QC
- $120,000 to $130,000 CAD / year
- Full-time
Added 3 mins ago
K
Project Manager - Water / Waste Water
Kiewit
Calgary, AB
- Full-time
Work closely with Superintendents, Project Engineers, Safety, Quality, Environmental, Estimating and District leadership to align project execution with district business goals.
Added 3 mins ago
PB
HR Assistant/Co-op Student
Portofino Bakery
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
Greet visitors, applicants, and new hires, describe the type of business and introduce them to the appropriate person or the employer.
Added 3 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an…
Added 3 mins ago
WC
Customer Service Manager
Walmart Canada
Fort Saskatchewan, AB
- $15 CAD / hour
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 3 mins ago
Senior Advisor, Commercial Services
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Act as the subject matter expert on commercial agreements for the business unit, providing guidance and strategic advice to internal stakeholders and management regarding contractual…
Added 3 mins ago
Acting Store Manager Upper Canada Mall
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A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 3 mins ago
DA
Evening Front Desk Coordinator (Part-Time) – Destination Honda Burnaby
Destination Auto Group
Burnaby, BC
- $23.5 CAD / hour
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Added 4 mins ago
Senior Lending Advisor - Spruceland Shopping Centre - Prince George, BC
Scotiabank
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Deepen relationships by identifying cross-sell opportunities and partnering with Wealth, Business Banking, and Home Financing teams.
Added 4 mins ago
Manager, Business Banking, Client Campaigns - Toronto, ON
Scotiabank
Toronto, ON
The Manager, Business Banking Client Campaigns is responsible for Business Banking go-to-market activity, ensuring products are competitively positioned, offers are profitable and clients…
Added 4 mins ago
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Gestionnaire de compte en approvisionnment / Accoubnt Manager procurement
RTX
Longueuil, QC
- Full-time
Added 4 mins ago
Manager, Software Development - Scheduling Team
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Montreal, QC
…heightened scrutiny of AI-generated code in security, data, and core business…
Added 4 mins ago
TT
Lifesciences Coop
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules…

Flair Airlines

Ecommerce Product Manager

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum of 3–5 years of experience in digital product management, e-commerce, digital experience, or a related role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach.

Your Team

Join the IT E-Commerce & Digital Marketing team at Flair as an Ecommerce Product Manager, where you'll play a key role in shaping the digital customer experience across our web and mobile platforms. Reporting to the Director, IT E-Commerce, you will be responsible for optimizing the end-to-end digital customer journey, including the booking flow, Manage My Booking, Online Check-in, and post-booking experiences. Working closely with cross-functional stakeholders, you will deliver customer-centric digital solutions that enhance self-service capabilities, improve the user experience, drive digital engagement, and support ancillary revenue growth.

This role is an on-site position based in either our Edmonton, AB or Vancouver, BC office.

A Day In The Life

As an E-commerce Product Manager, you will:

Leading the product design and management of digital touchpoints, including Booking flow, Manage My Booking, Online Check-in, and other in-journey and post-journey experiences.

Designing intuitive, compelling, and easy-to-use digital experiences across web and app platforms.
Developing a seamless digital experience that enhances the customer’s overall travel journey.
Aligning and developing solutions with the stakeholders to ensure a seamless user-centred journey.
Using customer insights, performance data, and testing methodologies, including A/B and multivariate testing, to optimize conversion and digital performance.
Working closely with the marketing team to ensure Flair’s web and app platforms deliver the right messaging and a brand-enhancing customer experience.
Working with stakeholders across the business to manage the development pipeline and prioritize the highest-value initiatives.
Identifying opportunities to improve digital self-service functionality, customer engagement, and the overall post-booking experience.
Monitoring and supporting key performance measures, including ancillary revenue per passenger and online check-in rate
Other duties as assigned from time to time.

What You Bring To The Role

The preferred candidate should exemplify Flair's core values of honesty, efficiency, accountability, and respect while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

Education:
- Bachelor’s degree in Business, Marketing, E-Commerce, Digital Product Management, Computer Science, or a related field is preferred.
- An equivalent combination of education and relevant experience will be considered.
Experience:
- Minimum of 3–5 years of experience in digital product management, e-commerce, digital experience, or a related role.
- Experience managing customer-facing digital products across web and app platforms is preferred.
- Demonstrated experience working with AB testing platforms or digital customer journey touchpoints is considered an asset.
- Experience working closely with revenue, marketing, design, and technology teams to deliver digital product enhancements is preferred.
- Experience using customer insights, analytics, and testing methodologies to improve digital performance and user experience is required.
- Previous experience in airline, travel, e-commerce, or another consumer-facing digital environment is considered an asset.
Skills and Abilities:
- Strong understanding of digital product management principles and customer experience design.
- Ability to translate customer needs, business priorities, and performance data into practical product improvements.
- Strong analytical skills, with the ability to interpret digital performance metrics, user behaviour, and conversion data.
- Experience using testing methodologies, including A/B and multivariate testing, to improve digital outcomes.
- Strong collaboration skills, with the ability to work effectively with cross-functional teams, including marketing, revenue, design, and technology.
- Strong communication and stakeholder management skills, with the ability to clearly present ideas, priorities, and recommendations.
- Ability to manage multiple priorities and work effectively in a fast-paced digital environment.
- Strong organizational skills and attention to detail.
Requirements:
- Clear criminal record check and satisfactory references.
- Must be legally eligible to work in Canada without restriction.

Why You’ll Love Working Here

At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

Benefits

From the moment you join us, you’ll have access to a comprehensive benefits package designed to support your well-being because when you’re at your best, so are we. This benefits package includes:

Comprehensive Salary - A salary that reflects your experience and contributions.
Comprehensive Benefits - Competitive medical and dental coverage, disability insurance, life insurance, and an employee and family assistance program.
Retirement Savings - A pension plan with employer-matched contributions.
Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.

If you’re ready to join a team that’s bold, innovative, and fun, we want to hear from you!

Your Career, Your Journey - Join Flair!

If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. We look forward to your application.

Apply by November 20, 2026

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know.

We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.

Website: flyflair.com

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More about this job

Responsibilities

Manage and optimize customer-facing digital experiences across the airline’s website and app, including booking, Manage My Booking, online check-in, and post-booking journeys. Use customer insights, analytics, and testing to improve usability, conversion, self-service, engagement, and ancillary revenue while coordinating priorities with cross-functional teams.

Requirements

The role prefers a bachelor’s degree in a relevant field or equivalent education and experience, and requires 3–5 years of experience in digital product management, e-commerce, digital experience, or a related area. Candidates need experience using customer insights, analytics, and testing to improve digital performance, along with strong analytical, communication, collaboration, and stakeholder-management skills; airline or travel experience is an asset.

Skills

Digital Product Management
E-Commerce
Customer Experience Design
Product Design
Customer Journey Optimization
A/B Testing
Multivariate Testing
Digital Analytics
Conversion Optimization
User Behavior Analysis
Stakeholder Management
Cross-Functional Collaboration
Communication
Prioritization
Organizational Skills
Attention To Detail

Benefits

Medical And Dental Coverage
Disability Insurance
Life Insurance
Employee And Family Assistance Program
Free And Discounted Flights

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Digital Product Management
Digital Customer Experience
Booking Flow
Manage My Booking
Online Check-In
Web Platforms
Mobile Apps
Customer Journey
Self-Service
Ancillary Revenue
A/B Testing
Multivariate Testing
Customer Insights
Performance Data
Digital Analytics
Conversion Optimization
User Behavior
Marketing
Revenue Management
Product Design
Stakeholder Management
Cross-Functional Teams
Airline
Travel
E-Commerce Platforms

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