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Added 4 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Supervise and support the Fundraising and Resource Development Manager, ensuring alignment between funding strategies and program priorities
Added 4 mins ago
HP
Program Manager, Halifax Connector and Workforce Development
Halifax Partnership
Halifax, NS
- Contract
Reporting to the Director, National Connector Program and Workforce Development, the Program Manager, Halifax Connector and Workforce Development, is responsible for managing the Halifax…
Added 5 mins ago
A
Dietary Aide-AgeCare West Williams
AgeCare
Kitchener, ON · AgeCare West Williams (Previously Westmount)
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 5 mins ago
F
Manager, Information Security Risk
FCT
Oakville, ON
- Full-time
Working closely with the Director, Information Security & IT Risk, this role will support the continued maturation of FCT’s information security risk management program, including AI…
Added 20 mins ago
OT
Manager, Communications & Public Affairs
Open Text Corporation
Mississauga, ON · Toronto, ON · Waterloo, ON
- Other
We are seeking a proactive communications professional with a strong read on the political environment to join as Manager, Communications & Public Affairs. Reporting to the Director,…
Added 35 mins ago
UL
Manager, Professional Resources & Legal Support
Urban Legal Recruitment Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
Our valued client is seeking a Manager, Professional Resources & Legal Support to join their Calgary office on a 15-month contract.
Added 35 mins ago
BP
Exec. Director, Biostatistics
BioCryst Pharmaceuticals, Inc.
NB · Chiasson Office, NB
- Full-time
As Exec. Director, Biostatistics, this individual leads the conduct and analysis of all BioCryst-sponsored clinical studies from Phase I to Phase IV as well as selected non-clinical…
Added 35 mins ago
TT
Operations Engineering Intern - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Mentor: Director of Operations & Sr Inside Sales Manager
Added 35 mins ago
CO
Director of Shelters and Housing
Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Supervise and support the Fundraising and Resource Development Manager, ensuring alignment between funding strategies and program priorities
Added 35 mins ago
RF
Journeyman Machinist
Red Flame Industries
Acheson, AB
- Full-time
The Journeyman Machinist will report directly to the Project Manager, Director of Mechanical Services and their designee from time to time.
Added 35 mins ago
KR
Information Technology Manager
KeepRite Refrigeration
Brantford, ON
- Full-time
We are currently seeking an IT Manager to lead our IT team. This role is responsible for maintaining all computer hardware and software, as well as our other information systems. This…
Added 49 mins ago
AC
Construction Project Manager
Albarrie Canada Limited
Barrie, ON
- $95,000 to $100,000 CAD / year
- Full-time
Reporting to the Director of Engineering, the Construction Project Manager is responsible for overseeing and managing industrial and commercial construction projects from inception to…
Added 49 mins ago
M
Business Intelligence Senior Analyst
Manulife
Toronto, ON
- Full-time
In this role, you’ll be empowered and challenged to bring strong perspectives, partnering closely with the Director and Manager while owning key analyses and dashboards. The role offers the…
Added 49 mins ago
LC
Senior Manager, Financial Reporting_FT-Perm
LOFT Community Services
Toronto, ON
- $100,341 to $131,708 CAD / year
- Full-time
Reporting to the Director, Finance, the Senior Manager, Financial Reporting is the operational leader of LOFT's financial reporting function, accountable for translating organizational…
Added 1 hour ago
NF
Technicien laboratoire
Nexxus Foods
Montreal, QC
- Full-time
Reporting to the Director of R&D/QA, the Laboratory and Documentation Technician’s primary mission is to ensure the quality and safety of food products through rigorous analytical testing.…
Added 1 hour ago
F
Manager, Information Security Risk
FCT
Oakville, ON
- Full-time
Working closely with the Director, Information Security & IT Risk, this role will support the continued maturation of FCT’s information security risk management program, including AI…
Added 1 hour ago
Manager - Violence Prevention, Intervention & Response Program
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Director, Violence Prevention, Intervention and Response Program (VIPR), the Manager provides leadership for the strategic direction for the Violence Prevention,…
Added 1 hour ago
TT
Operations Engineering Intern - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Mentor: Director of Operations & Sr Inside Sales Manager
Added 1 hour ago
A
Senior Manager, Performance Marketing (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda's most strategic partnerships, owning the P&L,…
Added 1 hour ago
A
Data Scientist/Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)
Agoda
Montreal, QC
- Full-time
As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be…
Added 1 hour ago
A
Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)
Agoda
Montreal, QC
- Full-time
As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be…
Added 1 hour ago
A
Senior Manager, Marketing Strategy (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda's most strategic partnerships, owning the P&L,…
Added 1 hour ago
A
Senior Manager, Marketing Analytics (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda's most strategic partnerships, owning the P&L,…
Added 1 hour ago
S
Program Manager, Indigenous Health
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to a Director, Indigenous Health, the Program Manager is responsible for the management and oversight of strategic programs and related projects under Indigenous Health’s (IH)…
Added 1 hour ago
LH
2600002952 - Medical Staff Coordinator
Lakeridge Health
Oshawa, ON
- Internship
…for both candidates and leadership teams. Reporting to the Manager, Medical Affairs, and working closely with the Director of Medical Affairs, Education, and LHEARN, you will be at the…

Flair Airlines

Ecommerce Product Manager

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum of 3–5 years of experience in digital product management, e-commerce, digital experience, or a related role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach.

Your Team

Join the IT E-Commerce & Digital Marketing team at Flair as an Ecommerce Product Manager, where you'll play a key role in shaping the digital customer experience across our web and mobile platforms. Reporting to the Director, IT E-Commerce, you will be responsible for optimizing the end-to-end digital customer journey, including the booking flow, Manage My Booking, Online Check-in, and post-booking experiences. Working closely with cross-functional stakeholders, you will deliver customer-centric digital solutions that enhance self-service capabilities, improve the user experience, drive digital engagement, and support ancillary revenue growth.

This role is an on-site position based in either our Edmonton, AB or Vancouver, BC office.

A Day In The Life

As an E-commerce Product Manager, you will:

Leading the product design and management of digital touchpoints, including Booking flow, Manage My Booking, Online Check-in, and other in-journey and post-journey experiences.

Designing intuitive, compelling, and easy-to-use digital experiences across web and app platforms.
Developing a seamless digital experience that enhances the customer’s overall travel journey.
Aligning and developing solutions with the stakeholders to ensure a seamless user-centred journey.
Using customer insights, performance data, and testing methodologies, including A/B and multivariate testing, to optimize conversion and digital performance.
Working closely with the marketing team to ensure Flair’s web and app platforms deliver the right messaging and a brand-enhancing customer experience.
Working with stakeholders across the business to manage the development pipeline and prioritize the highest-value initiatives.
Identifying opportunities to improve digital self-service functionality, customer engagement, and the overall post-booking experience.
Monitoring and supporting key performance measures, including ancillary revenue per passenger and online check-in rate
Other duties as assigned from time to time.

What You Bring To The Role

The preferred candidate should exemplify Flair's core values of honesty, efficiency, accountability, and respect while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

Education:
- Bachelor’s degree in Business, Marketing, E-Commerce, Digital Product Management, Computer Science, or a related field is preferred.
- An equivalent combination of education and relevant experience will be considered.
Experience:
- Minimum of 3–5 years of experience in digital product management, e-commerce, digital experience, or a related role.
- Experience managing customer-facing digital products across web and app platforms is preferred.
- Demonstrated experience working with AB testing platforms or digital customer journey touchpoints is considered an asset.
- Experience working closely with revenue, marketing, design, and technology teams to deliver digital product enhancements is preferred.
- Experience using customer insights, analytics, and testing methodologies to improve digital performance and user experience is required.
- Previous experience in airline, travel, e-commerce, or another consumer-facing digital environment is considered an asset.
Skills and Abilities:
- Strong understanding of digital product management principles and customer experience design.
- Ability to translate customer needs, business priorities, and performance data into practical product improvements.
- Strong analytical skills, with the ability to interpret digital performance metrics, user behaviour, and conversion data.
- Experience using testing methodologies, including A/B and multivariate testing, to improve digital outcomes.
- Strong collaboration skills, with the ability to work effectively with cross-functional teams, including marketing, revenue, design, and technology.
- Strong communication and stakeholder management skills, with the ability to clearly present ideas, priorities, and recommendations.
- Ability to manage multiple priorities and work effectively in a fast-paced digital environment.
- Strong organizational skills and attention to detail.
Requirements:
- Clear criminal record check and satisfactory references.
- Must be legally eligible to work in Canada without restriction.

Why You’ll Love Working Here

At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

Benefits

From the moment you join us, you’ll have access to a comprehensive benefits package designed to support your well-being because when you’re at your best, so are we. This benefits package includes:

Comprehensive Salary - A salary that reflects your experience and contributions.
Comprehensive Benefits - Competitive medical and dental coverage, disability insurance, life insurance, and an employee and family assistance program.
Retirement Savings - A pension plan with employer-matched contributions.
Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.

If you’re ready to join a team that’s bold, innovative, and fun, we want to hear from you!

Your Career, Your Journey - Join Flair!

If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. We look forward to your application.

Apply by November 20, 2026

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know.

We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.

Website: flyflair.com

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More about this job

Responsibilities

Manage and optimize customer-facing digital experiences across the airline’s website and app, including booking, Manage My Booking, online check-in, and post-booking journeys. Use customer insights, analytics, and testing to improve usability, conversion, self-service, engagement, and ancillary revenue while coordinating priorities with cross-functional teams.

Requirements

The role prefers a bachelor’s degree in a relevant field or equivalent education and experience, and requires 3–5 years of experience in digital product management, e-commerce, digital experience, or a related area. Candidates need experience using customer insights, analytics, and testing to improve digital performance, along with strong analytical, communication, collaboration, and stakeholder-management skills; airline or travel experience is an asset.

Skills

Digital Product Management
E-Commerce
Customer Experience Design
Product Design
Customer Journey Optimization
A/B Testing
Multivariate Testing
Digital Analytics
Conversion Optimization
User Behavior Analysis
Stakeholder Management
Cross-Functional Collaboration
Communication
Prioritization
Organizational Skills
Attention To Detail

Benefits

Medical And Dental Coverage
Disability Insurance
Life Insurance
Employee And Family Assistance Program
Free And Discounted Flights

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Digital Product Management
Digital Customer Experience
Booking Flow
Manage My Booking
Online Check-In
Web Platforms
Mobile Apps
Customer Journey
Self-Service
Ancillary Revenue
A/B Testing
Multivariate Testing
Customer Insights
Performance Data
Digital Analytics
Conversion Optimization
User Behavior
Marketing
Revenue Management
Product Design
Stakeholder Management
Cross-Functional Teams
Airline
Travel
E-Commerce Platforms

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