Aftermarket Customer Service
- Francis No. 127, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Turn Customer Inquiries into Lasting Relationships.
At Flaman, we believe great customer service doesn’t stop at the sale. As our Aftermarket Customer Service Representative, you’ll be the friendly voice and problem-solver who ensures every customer leaves with a great experience and comes back again.
What Your Day Might Look Like:
- Answer calls, emails, and questions from customers with patience and a smile
- Help customers with orders, returns, and exchanges, keeping everything accurate and organized
- Share product knowledge that makes customers feel confident about their purchase
- Investigate and resolve issues by connecting with other teams to find the best solutions
- Build the kind of relationships that turn first-time buyers into lifelong Flaman customers
What You Bring to the Team:
- Previous customer service experience
- A knack for problem-solving and clear communication
- Strong organizational skills and attention to detail
- Curiosity to learn about our products so you can help customers even faster
Why You’ll Love Being Part of Flaman:
- Competitive hourly pay
- Comprehensive benefits
- Pension plan with employer matching
- Career growth opportunities and a culture focused on Making Things Better
Ready to Make Customers’ Day?
Bring your energy, problem-solving skills, and customer-first mindset to Flaman.
Apply today and find your place at Flaman.
More about this job
Responsibilities
The representative will manage customer inquiries via phone and email while assisting with orders, returns, and exchanges. They are responsible for resolving issues and building long-term relationships with customers to ensure a positive experience.
Requirements
Candidates should have previous customer service experience and strong organizational skills. A knack for problem-solving and a willingness to learn about company products are also required.
Skills
- Customer service
- Problem-solving
- Communication
- Organizational skills
- Attention to detail
- Product knowledge
Benefits
- Competitive hourly pay
- Comprehensive benefits
- Pension plan with employer matching
- Career growth opportunities
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Administrative
Keywords
- Customer Service
- Aftermarket
- Order Management
- Returns
- Exchanges
- Problem Solving
- Communication
- Relationship Building
- Product Knowledge
- Organizational Skills