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Added 4 mins ago
TC
Machine Sales Representative (MSR)
Toromont Cat
Windsor, ON
- Full-time
Travel to remote customer worksites inclusive of Forestry Operations, Hwy projects, and Northern Communities. Working remotely leveraging technology and support networks.
Added 4 mins ago
AF
Financial Service Representative - LendDirect Office 1677
Attain Finance
Toronto, ON · Scarborough, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 4 mins ago
RB
Associate Operations Representative - Currency Processing
Royal Bank of Canada
Calgary, AB
- Part-time
Added 4 mins ago
BS
Controller
BGC Saskatoon
Saskatoon, SK
- $80,000 to $90,000 CAD / year
- Full-time
Provide mentorship, and support to the Finance team, ensuring accurate, timely, and efficient financial operations.
Added 4 mins ago
DF
Executive Director
Dress for Success Central Alberta
Red Deer, AB
- Full-time
…operational management, financial sustainability, governance support, and community impact of Dress for Success Central Alberta. Reporting directly to the Board of Directors, the Executive…
Added 19 mins ago
WI
HSE Site Representative
WSP in Canada
YT · Yukon Territory, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 20 mins ago
AL
Experienced Technical Business Analyst - Data Support
Acturis Limited
Victoria, BC
- Full-time
A People Operations representative will schedule an introduction call.
Added 20 mins ago
DF
Executive Director
Dress for Success Central Alberta
Red Deer, AB
- Part-time
…operational management, financial sustainability, governance support, and community impact of Dress for Success Central Alberta. Reporting directly to the Board of Directors, the Executive…
Added 20 mins ago
BG
Outside Parts & Service Representative - Underground & Treecare
Brandt Group of Companies
Milton, ON
- Full-time
Brandt is currently seeking an Outside Parts & Service Representative for our Milton Construction & Forestry location.
Added 34 mins ago
F
Webber - AZ/DZ Seasonal Equipment Operator (Guaranteed Hours) - Claireville - Infrastructure Management
Ferrovial
Woodbridge, ON · CAN - Webber - Infra - Peel Halton
- Full-time
…and dedication and take advantage of initiatives designed to support your physical and psychological…
Added 34 mins ago
F
Webber - AZ/DZ Seasonal Equipment Operator (Guaranteed Hours) - Milton - Infrastructure Management
Ferrovial
Milton, ON · CAN - Webber - Infra - Peel Halton
- Full-time
…and dedication and take advantage of initiatives designed to support your physical and psychological…
Added 34 mins ago
T
PIA Client Service Associate (12M STA)
TD
Whitby, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 34 mins ago
C
Courtesy Clerk (Grocery, part-time), Swan River - Swan Valley Co-op
Co-op
Swan River, MB
- Part-time
Be a liaison and public relations representative for the Co-op within the communities we serve.
Added 34 mins ago
Associate Product Owner
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON
2+ years of experience in product support, business analysis, or operations within the insurance or financial services industry.
Added 49 mins ago
H
Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Procurement System Support Specialist is responsible for contributing to the development and daily operations of the Administrative Information Management System (AIMS)…
Added 49 mins ago
H
Manager, Digital Health Rural & North
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…functionally within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community…
Added 49 mins ago
H
Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Procurement System Support Specialist is responsible for contributing to the development and daily operations of the Administrative Information Management System (AIMS)…
Added 49 mins ago
AA
commis au pieces
Advance Auto Parts
Saint-Pascal, QC
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 49 mins ago
DB
Inside Sales Representative
Doman Building Materials Group Ltd
Saskatoon, SK
- Full-time
As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating the first impressions for excellent customer service. The…
Added 49 mins ago
MD
Federal Audit Contract Liaison / Human Services Program Representative 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…reports, correspondence, presentations, and other materials to support program operations, audits, or compliance…
Added 49 mins ago
EP
Operations & Administrative Associate
Elby Professional Recruitment
Kitchener, ON
- $50,000 to $59,000 CAD / year
- Full-time
B2B Sales Career Track: Graduate into a Business Development Representative (BDR) / Account Manager role, driving new client partnerships and revenue.
Added 1 hour ago
FS
Customer Service Representative (CSR) - Hospitality
Fanshawe Student Union
London, ON
- Part-time
The Customer Service Representative (CSR) – Hospitality is a dynamic, multi functional role responsible for delivering exceptional customer service and supporting operations across several…
Added 1 hour ago
Ground Test Engineering Intern
Westerkirk
Mississauga, ON
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 1 hour ago
CFD Intern
Westerkirk
Mississauga, ON
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 1 hour ago
Counter Sales Representative, Plumbing and Heating Products, Oakville
Independent Mechanical Supply Inc.
Oakville, ON
Support cross-departmental collaboration with Purchasing, Admin, and Sales Admin teams to streamline operations.

Fleetworthy

Customer Service Representative (English/Spanish Bilingual)

Edmonton, AB, Canada

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Job details

Experience: Experience: 1–2 years of customer service or client-facing experience, ideally in a multi-channel support environment.
Posting language: English
Posted: Oct 27, 2026

Original job description

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Customer Service Representative (CSR) plays a key role in building strong relationships with our customers by delivering professional, friendly, and solutions-focused support. Whether assisting fleet accounts, owner-operators, or consumers, the CSR ensures every interaction reflects our commitment to accuracy, care, and service excellence. Support is provided across phone, live chat, and email.

Essential Duties and Responsibilities

Serve as the first point of contact for customer inquiries via phone, chat, and email, ensuring clear, professional, and empathetic communication. across our industry-leading product suite

Investigate and resolve customer issues, including billing questions, exercising sound judgment to determine when to resolve independently and when to escalate.

Maintain and update customer accounts in our proprietary internal platforms and CRM software with accuracy and attention to detail.

Collaborate with peers and internal partners to deliver timely resolutions and a seamless customer experience.

Contribute to team initiatives by sharing feedback, mentoring newer colleagues, and actively participating in continuous improvement efforts.

Experience and Competencies

Education: Associate degree in Business, Communications, or related field required; bachelor’s degree preferred.

Experience: 1–2 years of customer service or client-facing experience, ideally in a multi-channel support environment.

Problem-Solving: Applies structured thinking to resolve customer issues independently; knows when to escalate.

Communication: Demonstrates excellent verbal and written communication skills; approachable, personable, and able to build trust quickly and de-escalate tense or heightened issues. Bilingual (English/Spanish) is a preference, but not required.

Teamwork & Collaboration: Actively supports colleagues, builds stable working relationships, and contributes to team goals.

Leadership Mindset: Seeks opportunities to mentor, share ideas, and foster a positive, inclusive environment.

Work Style: Organized and detail-oriented, able to manage and prioritize workload while maintaining accuracy and professionalism.

Knowledge & Skills Proficiency

Proficient with MS Office (Excel, Word, Outlook, PowerPoint), Excel is a must
Familiar with Salesforce or similar CRM systems.
Bilingual (English & Spanish)

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

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More about this job

Responsibilities

Provide professional, empathetic support to fleet accounts, owner-operators, and consumers through phone, chat, and email, investigating and resolving inquiries such as billing issues or escalating them when appropriate. Maintain accurate customer records in internal platforms and CRM software, collaborate with colleagues to deliver timely resolutions, and contribute to mentoring and continuous improvement.

Requirements

An associate degree in Business, Communications, or a related field is required, and a bachelor’s degree is preferred; 1–2 years of customer service or client-facing experience is sought. Candidates should have strong communication and problem-solving skills, be organized and detail-oriented, be proficient in Microsoft Office - especially Excel - and be familiar with Salesforce or a similar CRM; English/Spanish bilingual ability is preferred but not required.

Skills

Customer Service
Verbal Communication
Written Communication
Problem-Solving
De-Escalation
Teamwork
Collaboration
Mentoring
Organization
Attention To Detail
Workload Prioritization
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Salesforce

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Fleet Readiness
Fleet Accounts
Owner-Operators
Phone Support
Live Chat
Email Support
Billing
Customer Account Management
CRM
Salesforce
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Safety And Compliance
Toll Management
Weigh Station Bypass
Audit Readiness
Issue Resolution
Escalation
Continuous Improvement
English
Spanish

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