Intel Server Support (Junior)
- Regina, SK, Canada
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- English
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Original job description
RFS-1019619
Position: Intel Server Support (Junior)
Functional Area: Intelligent Networks & Infrastructure
Contract: November 30, 2026 to December 31, 2027
Location: Onsite - Regina, Saskatchewan
Position Description
Junior-level Intel Server Support resource for the Electricity Utility's Intelligent Networks & Infrastructure functional area.
REQUIRED SKILLS
- Windows Server configuration and administration.
- ITIL certification (Foundation or Service Manager) preferred
- Demonstrated record of continuous improvement.
- 1 - 3 relevant years of experience
Desired Experience
- Azure Windows experience.
- Virtualization experience across multiple virtualization disciplines.
Description of Duties
- Maintain a secure, highly available data centre and Windows server environment; monitor capacity, performance, availability, configuration and asset refresh.
- Administer and support Intel-based Windows operating systems, server consoles, systems software, management agents, patches, service packs, upgrades and server images.
- Provide backup, recovery, disaster recovery and high-availability support; resolve incidents and problems using established escalation procedures.
- Monitor CPU, memory, disk, throughput and system alerts; define performance thresholds, tune systems and report on capacity trends.
- Perform preventive maintenance, hardware monitoring, server rebuilds, virus protection and security administration in line with SaskPower policies.
- Support physical data centre capacity and infrastructure including rack space, power/UPS, cabling, SAN/network connections, ports, cooling and physical security.
- Coordinate with business units, vendors and technical teams on availability, maintenance windows, operational incidents and service-level performance.
- Maintain technical documentation including server builds/configurations, network diagrams, IP/domain information, contingency plans and maintenance logs.
- Prepare daily, weekly and monthly performance reports and maintain documented thresholds and triggers.
- Support service level management, operational improvements and planned upgrades/enhancements.
- SQL, SMS and VMware support within the data centre environment
More about this job
Responsibilities
Maintain and support a secure, highly available data centre and Intel-based Windows server environment, including system administration, monitoring, patching, backups, recovery, security, and performance management. Coordinate operational work with business units, vendors, and technical teams; maintain technical documentation and reports; and support service levels, improvements, and planned upgrades.
Requirements
Requires Windows Server configuration and administration skills and 1–3 years of relevant experience; ITIL Foundation or Service Manager certification is preferred. Desired experience includes Azure Windows and virtualization across multiple disciplines, along with a demonstrated record of continuous improvement.
Skills
- Windows Server Administration
- Windows Server Configuration
- Azure Windows
- Virtualization
- Data Centre Operations
- Backup and Recovery
- Disaster Recovery
- High Availability
- Performance Monitoring and Tuning
- Capacity Management
- Security Administration
- Incident and Problem Resolution
- SQL
- SMS
- VMware
- ITIL
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Energy
Keywords
- Windows Server
- Windows Server Administration
- Intel-Based Servers
- Azure Windows
- Virtualization
- ITIL Foundation
- ITIL Service Manager
- Data Centre
- Server Configuration
- Server Images
- Systems Software
- Management Agents
- Patching
- Service Packs
- Backup and Recovery
- Disaster Recovery
- High Availability
- Capacity Management
- Performance Monitoring
- Performance Tuning
- Security Administration
- Incident Management
- Problem Management
- SQL
- SMS
- VMware
- SAN
- Service Level Management
- Continuous Improvement