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Added 4 mins ago
S
Business Systems Analyst
Systematix
Ottawa, ON
- Contract
We are Systematix and we are currently seeking a Business Systems Analyst for an opportunity with a public sector client. The ideal candidate must hold an active Government of Canada Secret…
Added 19 mins ago
AP
Founding Product Manager
AMZ Prep
Remote, Canada
- Full-time
- Remote
A background as a software engineer, data analyst or data scientist.
Added 34 mins ago
D
Cyber Security Engineer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $44 to $55 CAD / hour
- Contract
1.) 2+ years of cybersecurity Analyst or Engineering experience
Added 34 mins ago
IT - Global IT Business Analyst
CCM Hockey
Montreal, QC
The IT business analyst links the IT teams with the business departments, taking on more responsibility for managing small end-to-end projects, while bringing key expertise in supply chain…
Added 34 mins ago
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Contract Senior Analyst
Accenture
Ottawa, ON
- Full-time
The CM Contract Senior Analyst applies the CM skills with growing independence using AI-enabled tools to run routine contract lifecycle activity reliably, turning contract data into useful…
Added 50 mins ago
FI
Technical Support Analyst
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Position: Technical Support Analyst (Help Desk)
Added 50 mins ago
T-
Analyst / Senior Analyst , Technology & Venture Development
TIAP - Toronto Innovation Acceleration Partners
Toronto, ON
- Full-time
The Analyst/Senior Analyst, Technology and Venture Development will work closely with members of the TIAP life sciences team, principal investigators and the research community within…
Added 1 hour ago
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Early Careers: Work & Rewards Analyst – Montreal – 2027
WTW
Montreal, QC
- Full-time
Explore an opportunity. As an Work & Rewards Analyst, you will work side-by-side with some of the industry’s top consultants while you develop cutting edge technical knowledge and skills…
Added 1 hour ago
CN
Analyste d'affaires / Business Analyst
C.A.T. North America Inc.
Vaudreuil-Dorion, QC
- Full-time
We are seeking a motivated and detail-oriented Finance Business Analyst to join our IT team. In this role, you will play a key part in supporting the implementation and optimization of…
Added 1 hour ago
IC
Business System Analyst
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $80 to $95 CAD / hour
- Contract
Added 1 hour ago
TI
IT - Bus Systems Analyst V
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for " IT - Bus Systems Analyst V”
Added 1 hour ago
AP
Founding Product Manager
AMZ Prep®
Mississauga, ON
- Full-time
- A background as a software engineer, data analyst or data scientist.
Added 1 hour ago
M
Inventory Control Analyst
Mevotech
Mississauga, ON
- Full-time
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking an experienced Inventory Control Analyst to join our dynamic team.
Added 1 hour ago
HT
Denodo and Data Analytics
Horizon Tech Services Inc
Calgary, AB
- Contract
Added 1 hour ago
M
Inventory Control Analyst
Mevotech
Mississauga, ON
- Full-time
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking an experienced Inventory Control Analyst to join our dynamic team.
Added 1 hour ago
TB
Payroll Analyst - 1.0 FTE Permanent
Thunder Bay Catholic District School Board
Thunder Bay, ON
- Full-time
The Payroll Analyst works within a team to review, research and document payroll processes. Ensures accuracy by auditing completed payroll files and performs payroll data audits and…
Added 2 hours ago
CI
07 - Analyst, IT Infrastructure
Celestica International LP
Newmarket, ON
- $30.77 to $42.31 CAD / hour
Contract Position - 24 Month Assignment. Location: Newmarket. The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment,…
Added 2 hours ago
PC
Analyst, Retail Technology Quality Assurance / Analyste en assurance qualité des technologies de vente au détail – Canada
Parkland Corporation
Montreal, QC
- Full-time
Added 2 hours ago
WC
Service Desk Analyst (1 year term)
Western Canada Lottery Corporation (WCLC)
Winnipeg, MB
- Full-time
The Western Canada Lottery Corporation is looking for a Service Desk Analyst (1 year term) to join our IT Operations team. The Service Desk is our first point of contact when our teams need…
Added 2 hours ago
A
Senior Finance Planning & Pigment Analyst
Addepar
Canada
- Full-time
Addepar is seeking a proactive, analytically minded Senior Finance Planning & System Analyst to drive the modernization, automation, and scalability of our global finance function. In this…
Added 2 hours ago
NF
Business System Analyst II, Claims Delivery
Northbridge Financial Corporation
Toronto, ON
- Full-time
What it’s like to be a Northbridge Business System Analyst
Added 2 hours ago
Application System Analyst ( 6 months contract )
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Edmonton, AB
…have a 6 months contract opportunity for a Application System Analyst. This role can be based out of one of our main offices including: Stellarton, NS, Dartmouth, NS, Mississauga, ON,…
Added 2 hours ago
ME
Marketing Analyst
Maratek Environmental Inc.
Caledon, ON
- Full-time
…and distillation equipment, looking to hire one (1) Marketing Analyst on a 6-month contract (with possibility of extension) to cover a maternity leave. You will support sales and marketing…
Added 2 hours ago
LC
Senior Manager, Financial Reporting_FT-Perm
LOFT Community Services
Toronto, ON
- $100,341 to $131,708 CAD / year
- Full-time
…readiness, and financial controls through a senior financial analyst, two direct-report managers, and their respective…
Added 3 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Notify the Supply Chain Analyst of stock items requiring reorder.

Flexstaf I.T. Inc.

Technical Support Analyst

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 5, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: Technical Support Analyst (Help Desk)

Type: Temporary-Employment Contract

Duration: 6 to 12 months

Location: Toronto

Work Hours: 37.5 hours per week

Work Schedule: Hybrid

This position follows a hybrid working policy, requiring 3 days per week onsite and 2 days working remotely.

Please note: new hires will be required to work 4 days onsite during the first 3 months of service. (All remote work must be completed from home office within the province of Ontario.)

KEY SKILLS

Microsoft certifications
1 - 2 years of previous 1st level help desk support and customer service experience
Advanced knowledge of Desktop/Mobile Productivity Tools (MS Office, OS, Web Browsers)
Knowledge of networking protocols (LAN/Wireless) and communications, specifically TCP/IP, DNS, DHCP, connectivity
Well-developed troubleshooting and problem-solving skills
Knowledge of security patches and updates to O/S and applications on workstations, laptops and mobiles, including anti-virus and security software

ABOUT THE ROLE

The Technical Support Analyst provides first-level technical support services and problem

resolution for all aspects of end-user technologies, including hardware and software. This role involves interacting with end-users located at the corporate office, remote users and field staff with the highest standard of professionalism and customer service. Additional functions include account creations and terminations, as well as coordinating with vendors and assisting in the deployment of Infrastructure projects.

RESPONSIBILITIES

Provide technical support on Desktop and Mobile Productivity Tools (MS Office Applications, Web Browsers, OS) and end user connectivity for both local and remote users
Assist with roll outs and troubleshooting of new technology including PC hardware and accessories, mobile phones, tablets, printers, networking and workstation configurations
Responsible for applying security patches and updates on O/S and applications on workstations, including endpoint software
Perform tasks such as Moves, Asset Refresh, Install, De-install, Re-image, Evaluation, and Testing
Development, maintenance and updating of systems support knowledge base documentation for supported systems, including hardware and software inventory

REQUIRE

3 – 5 years of relevant experience
1 - 2 years of previous 1st level help desk support and customer service experience
Advanced knowledge of Desktop/Mobile Productivity Tools (MS Office, OS, Web Browsers)
Knowledge of networking protocols (LAN/Wireless) and communications, specifically TCP/IP, DNS, DHCP, connectivity
Well-developed troubleshooting and problem-solving skills
Knowledge of security patches and updates to O/S and applications on workstations, laptops and mobiles, including anti-virus and security software

Post-secondary diploma or certificate from a technical college, or a bachelor’s degree in computer science and Microsoft certifications

MUST HAVE

Balance multiple assignments
Problem solving
Great communication
Able to take initiatives
Self-starter

NICE TO HAVE

Experience configuring Microsoft Intune and deploying assets via autopilot
Knowledge using Deskpro as a ticketing system
Experience with Lansweeper for asset inventory

Apply About employer

More about this job

Responsibilities

Provide first-level technical support and resolve hardware, software, productivity-tool, and connectivity issues for office, remote, and field users. Support technology deployments and workstation maintenance, manage user accounts and assets, apply security updates, and maintain support documentation.

Requirements

Requires 3–5 years of relevant experience, including 1–2 years in first-level help desk support and customer service, along with strong desktop, mobile, networking, troubleshooting, and security-update knowledge. Requires a technical college diploma or certificate or a bachelor's degree in computer science, as well as Microsoft certifications; communication, initiative, and the ability to manage multiple assignments are also required.

Skills

First-Level Help Desk Support
Customer Service
Microsoft Office
Operating Systems
Web Browsers
LAN and Wireless Networking
TCP/IP
DNS
DHCP
Troubleshooting
Problem-Solving
Security Patches and Updates
Antivirus and Security Software
Microsoft Intune
Microsoft Autopilot
Asset Inventory

Visa sponsorship

Not detected in the job text

Keywords

Technical Support Analyst
Help Desk
First-Level Support
Microsoft Certifications
Microsoft Office
Operating Systems
Web Browsers
Desktop Productivity Tools
Mobile Productivity Tools
LAN
Wireless Networking
TCP/IP
DNS
DHCP
End-User Connectivity
Troubleshooting
Security Patches
Antivirus Software
Endpoint Software
Microsoft Intune
Microsoft Autopilot
Deskpro
Lansweeper
Asset Inventory
PC Hardware
Mobile Devices
Printers
Workstation Configuration
Re-Imaging
Knowledge Base Documentation

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