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Added 5 mins ago
Senior Business Analyst – Post Booking Optimization - Toronto, ON
Flight Centre
ON
Senior Business Analyst – Post Booking Optimization
Added 5 mins ago
TC
Systems Analyst - Enterprise Applications
The Corporation of The City of Victoria
Victoria, BC
- Other
We are seeking a Systems Analyst – Enterprise Applications to join our Workday Implementation Project Team, with a primary focus on systems integration and data conversion. In this role,…
Added 20 mins ago
IT Support Analyst
Salit Steel
Welland, ON
The IT Support Analyst is responsible for providing reliable, high-quality technical support solutions across Salit Steel information systems. Serving as the primary first point of contact…
Added 20 mins ago
S
Director, Technology & Digital Transformation
Sunpan
Toronto, ON · Scarborough, Ontario
- Full-time
Serve as the lead and escalation point for enterprise system implementations and upgrades, from requirements through go-live and adoption.
Added 20 mins ago
LA
Program Analyst
Legal Aid Ontario
Toronto, ON
- Full-time
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…
Added 20 mins ago
P/
System Administrator
PrecisionERP / PrecisionIT
London, ON
- Contract
PrecisionERP is seeking qualified candidates for a System Administrator contract role with one of our clients located in London, Ontario.
Added 21 mins ago
EC
Bilingual Business Analyst
Experis Canada
Laval, QC
- Contract
Added 21 mins ago
M
Accounts Payable Analyst
Manpower
Calgary, AB
- Contract
Investigate transactions that fall outside straight-through processing and determine whether the cause is transactional, process, system, data, control, or role-related.
Added 35 mins ago
Analyste en Modélisation et Simulation d’Électronique de Puissance / Power Electronics Modeling and Simulation Analyst
OPAL-RT
Montreal, QC
Added 35 mins ago
Portfolio Analyst - 18 Month Contract
Scotiabank
Toronto, ON
Maintaining the central models on the portfolio accounting system and completing the various field communications and reporting.
Added 35 mins ago
L
Senior Analyst, PMO
LCBO
Toronto, ON
- Full-time
…and application administration and support. The Senior PMO Analyst will to ensure projects are running smoothly on budget. Additionally, you will collaborate with project team members to…
Added 50 mins ago
BF
Senior Privacy & Records Analyst
BC Financial Services Authority
Vancouver, BC
- $90,069 to $140,235 CAD / year
- Full-time
Leads the implementation and maintenance of BCFSA’s corporate records management system in SharePoint Online and Microsoft Purview compliance centre, in alignment with the Information…
Added 50 mins ago
BP
Senior Information Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
The Senior Information Systems Analyst will support the Enterprise Applications Section with a focus on Enterprise Resource Planning (ERP) and Computational Analysis solutions and offer IT…
Added 50 mins ago
S
Business Systems Analyst
Systematix
Ottawa, ON
- Contract
We are Systematix and we are currently seeking a Business Systems Analyst for an opportunity with a public sector client. The ideal candidate must hold an active Government of Canada Secret…
Added 1 hour ago
TI
Project & Reporting Analyst
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
PROJECT AND REPORTING ANALYST CO-OPYour Position & How You Will Contribute:
Added 1 hour ago
B
Systems Analyst – Senior (Microsoft Dynamics 365 F&O / SCM/Procure-to-Pay, Order-to-Cash exp)
Bevertec
Toronto, ON
- Contract
5–8 years of experience as a Systems Analyst, Functional Consultant, or in a similar IT role. Strong hands-on Microsoft Dynamics 365 F&O / SCM experience with solid functional and system…
Added 1 hour ago
VS
Application Analyst
vTech Solution Canada
AB · Edmonton, AB
- Contract
…requires an experienced C#, Visual Studio, and MS-SQL application system analyst for the Bitumen Royalty in Kind (BRIK) program and related maintenance projects. The role involves…
Added 1 hour ago
UT
Business System Analyst #26-28193
US Tech Solutions
Toronto, ON
- $85 to $90 CAD / hour
- Contract
…a foundational AI program and is adding a Business Systems Analyst V / Engineering Delivery Coordinator to a growing team of roughly 18 engineering, architecture, product, and business…
Added 1 hour ago
VL
Business Analyst
VStream Labs Inc.
Regina, SK
- Contract
We are seeking a highly skilled Business Analyst with a strong background in the C#/.NET ecosystem to bridge the gap between business stakeholders and software engineering teams. In this…
Added 1 hour ago
D
Cyber Security Engineer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $44 to $55 CAD / hour
- Contract
This role focuses on providing hands-on system administration and technical support case management at level 3 and Level 4, implementation of strategic currency and platform optimization…
Added 1 hour ago
FH
Controller/Business Analyst
Fuze HR Solutions
Montreal, QC
- Full-time
Support CRM, ATS, and business system enhancements.
Added 1 hour ago
IT - Global IT Business Analyst
CCM Hockey
Montreal, QC
The IT business analyst links the IT teams with the business departments, taking on more responsibility for managing small end-to-end projects, while bringing key expertise in supply chain…
Added 1 hour ago
FH
Analyst, Financial
Fraser Health
Surrey, BC
- Full-time
Responsible for supporting Fraser Health's financial planning and budgeting processes through budgeting system administration, compensation costing, financial analysis, forecasting and…
Added 1 hour ago
FI
Technical Support Analyst
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Position: Technical Support Analyst (Help Desk)
Added 1 hour ago
Cybersecurity Analyst, Mining/Mineral Processing
Blue Moon Metals
Toronto, ON
Blue Moon Metals is seeking a Cybersecurity Analyst to join its growing IT & Cybersecurity function at the Toronto headquarters. This role is responsible for monitoring, assessing, and…

Flexstaf I.T. Inc.

Technical Support Analyst

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Dec 5, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: Technical Support Analyst (Help Desk)

Type: Temporary-Employment Contract

Duration: 6 to 12 months

Location: Toronto

Work Hours: 37.5 hours per week

Work Schedule: Hybrid

This position follows a hybrid working policy, requiring 3 days per week onsite and 2 days working remotely.

Please note: new hires will be required to work 4 days onsite during the first 3 months of service. (All remote work must be completed from home office within the province of Ontario.)

KEY SKILLS

Microsoft certifications
1 - 2 years of previous 1st level help desk support and customer service experience
Advanced knowledge of Desktop/Mobile Productivity Tools (MS Office, OS, Web Browsers)
Knowledge of networking protocols (LAN/Wireless) and communications, specifically TCP/IP, DNS, DHCP, connectivity
Well-developed troubleshooting and problem-solving skills
Knowledge of security patches and updates to O/S and applications on workstations, laptops and mobiles, including anti-virus and security software

ABOUT THE ROLE

The Technical Support Analyst provides first-level technical support services and problem

resolution for all aspects of end-user technologies, including hardware and software. This role involves interacting with end-users located at the corporate office, remote users and field staff with the highest standard of professionalism and customer service. Additional functions include account creations and terminations, as well as coordinating with vendors and assisting in the deployment of Infrastructure projects.

RESPONSIBILITIES

Provide technical support on Desktop and Mobile Productivity Tools (MS Office Applications, Web Browsers, OS) and end user connectivity for both local and remote users
Assist with roll outs and troubleshooting of new technology including PC hardware and accessories, mobile phones, tablets, printers, networking and workstation configurations
Responsible for applying security patches and updates on O/S and applications on workstations, including endpoint software
Perform tasks such as Moves, Asset Refresh, Install, De-install, Re-image, Evaluation, and Testing
Development, maintenance and updating of systems support knowledge base documentation for supported systems, including hardware and software inventory

REQUIRE

3 – 5 years of relevant experience
1 - 2 years of previous 1st level help desk support and customer service experience
Advanced knowledge of Desktop/Mobile Productivity Tools (MS Office, OS, Web Browsers)
Knowledge of networking protocols (LAN/Wireless) and communications, specifically TCP/IP, DNS, DHCP, connectivity
Well-developed troubleshooting and problem-solving skills
Knowledge of security patches and updates to O/S and applications on workstations, laptops and mobiles, including anti-virus and security software

Post-secondary diploma or certificate from a technical college, or a bachelor’s degree in computer science and Microsoft certifications

MUST HAVE

Balance multiple assignments
Problem solving
Great communication
Able to take initiatives
Self-starter

NICE TO HAVE

Experience configuring Microsoft Intune and deploying assets via autopilot
Knowledge using Deskpro as a ticketing system
Experience with Lansweeper for asset inventory

Apply About employer

More about this job

Responsibilities

Provide first-level technical support and resolve hardware, software, productivity-tool, and connectivity issues for office, remote, and field users. Support technology deployments and workstation maintenance, manage user accounts and assets, apply security updates, and maintain support documentation.

Requirements

Requires 3–5 years of relevant experience, including 1–2 years in first-level help desk support and customer service, along with strong desktop, mobile, networking, troubleshooting, and security-update knowledge. Requires a technical college diploma or certificate or a bachelor's degree in computer science, as well as Microsoft certifications; communication, initiative, and the ability to manage multiple assignments are also required.

Skills

First-Level Help Desk Support
Customer Service
Microsoft Office
Operating Systems
Web Browsers
LAN and Wireless Networking
TCP/IP
DNS
DHCP
Troubleshooting
Problem-Solving
Security Patches and Updates
Antivirus and Security Software
Microsoft Intune
Microsoft Autopilot
Asset Inventory

Visa sponsorship

Not detected in the job text

Keywords

Technical Support Analyst
Help Desk
First-Level Support
Microsoft Certifications
Microsoft Office
Operating Systems
Web Browsers
Desktop Productivity Tools
Mobile Productivity Tools
LAN
Wireless Networking
TCP/IP
DNS
DHCP
End-User Connectivity
Troubleshooting
Security Patches
Antivirus Software
Endpoint Software
Microsoft Intune
Microsoft Autopilot
Deskpro
Lansweeper
Asset Inventory
PC Hardware
Mobile Devices
Printers
Workstation Configuration
Re-Imaging
Knowledge Base Documentation

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