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Added 13 mins ago
AP
Founding Product Manager
AMZ Prep
Remote, Canada
- Full-time
- Remote
…technology. This is a founding product role for an experienced, technical product manager who wants to own a meaningful part of the platform, work shoulder to shoulder with engineers and…
Added 13 mins ago
VS
Application Analyst
vTech Solution Canada
AB · Edmonton, AB
- Contract
…experienced C#, Visual Studio, and MS-SQL application system analyst for the Bitumen Royalty in Kind (BRIK) program and related maintenance projects. The role involves requirements…
Added 13 mins ago
LI
Business Systems Analyst
LanceSoft, Inc.
Canada
- $55 to $60 CAD / hour
- Contract
Provide technical guidance and mentorship to junior team members.
Added 27 mins ago
UT
Business System Analyst #26-28193
US Tech Solutions
Toronto, ON
- $85 to $90 CAD / hour
- Contract
…a foundational AI program and is adding a Business Systems Analyst V / Engineering Delivery Coordinator to a growing team of roughly 18 engineering, architecture, product, and business…
Added 27 mins ago
VL
Business Analyst
VStream Labs Inc.
Regina, SK
- Contract
We are seeking a highly skilled Business Analyst with a strong background in the C#/.NET ecosystem to bridge the gap between business stakeholders and software engineering teams. In this…
Added 27 mins ago
D
Cyber Security Engineer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $44 to $55 CAD / hour
- Contract
This role focuses on providing hands-on system administration and technical support case management at level 3 and Level 4, implementation of strategic currency and platform optimization…
Added 28 mins ago
FH
Analyst, Financial
Fraser Health
Surrey, BC
- Full-time
Investigates and resolves budgeting system and data issues in collaboration with internal stakeholders and technical support teams.
Added 43 mins ago
FI
Technical Support Analyst
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Position: Technical Support Analyst (Help Desk)
Added 43 mins ago
T-
Analyst / Senior Analyst , Technology & Venture Development
TIAP - Toronto Innovation Acceleration Partners
Toronto, ON
- Full-time
The Analyst/Senior Analyst, Technology and Venture Development will work closely with members of the TIAP life sciences team, principal investigators and the research community within…
Added 58 mins ago
IF
Security Analyst II - Incident Response
Intact FC
Calgary, AB · Toronto, ON · Montreal, QC
- Full-time
We’re looking for a Security Analyst II to join our growing team!
Added 58 mins ago
W
Early Careers: Work & Rewards Analyst – Montreal – 2027
WTW
Montreal, QC
- Full-time
Explore an opportunity. As an Work & Rewards Analyst, you will work side-by-side with some of the industry’s top consultants while you develop cutting edge technical knowledge and skills…
Added 58 mins ago
Cybersecurity Analyst, Mining/Mineral Processing
Blue Moon Metals
Toronto, ON
Blue Moon Metals is seeking a Cybersecurity Analyst to join its growing IT & Cybersecurity function at the Toronto headquarters. This role is responsible for monitoring, assessing, and…
Added 58 mins ago
CN
Analyste d'affaires / Business Analyst
C.A.T. North America Inc.
Vaudreuil-Dorion, QC
- Full-time
We are seeking a motivated and detail-oriented Finance Business Analyst to join our IT team. In this role, you will play a key part in supporting the implementation and optimization of…
Added 58 mins ago
IC
Business System Analyst
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $80 to $95 CAD / hour
- Contract
…centres on coordination and delivery continuity rather than technical specialization, though familiarity with engineering and architecture terminology is…
Added 58 mins ago
TI
IT - Bus Systems Analyst V
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for " IT - Bus Systems Analyst V”
Added 58 mins ago
GT
Business Systems Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $75 to $90 CAD / hour
- Contract
…centres on coordination and delivery continuity rather than technical specialization, though familiarity with engineering and architecture terminology is expected. The engagement supports a…
Added 58 mins ago
CO
Systems Analyst
City of North Vancouver
North Vancouver, BC
- Full-time
Title Systems Analyst Job Status Temporary Full Time Position Overview
Added 58 mins ago
AP
Founding Product Manager
AMZ Prep®
Mississauga, ON
- Full-time
…technology. This is a founding product role for an experienced, technical product manager who wants to own a meaningful part of the platform, work shoulder to shoulder with engineers and…
Added 1 hour ago
TT
Safety Data Analyst
Trimac Transportation
Calgary, AB
- Full-time
The Safety Data Analyst turns safety data into accurate, practical insights that help leaders understand operational risk, prioritize action, and measure improvement. The role is…
Added 1 hour ago
CS
Financial Analyst
Calgary Stampeder Football Club
Calgary, AB
- Full-time
The Financial Analyst will be responsible for providing financial planning and analysis and reporting to support assigned business partners in understanding the financial performance of…
Added 1 hour ago
S
Data Analyst
Sobeys
Calgary, AB
- $80,000 to $110,000 CAD / year
- Full-time
Proven experience as a data analyst or in a similar analytical role.
Added 1 hour ago
CS
Business Systems Analyst- AI
Confiar Services
Toronto, ON
- Contract
We are seeking an experienced Business Systems Analyst to support banking technology initiatives, system integrations, and business process improvements. The ideal candidate will act as a…
Added 1 hour ago
SI
Salesforce Marketing Cloud- SFMC, BA
Smart IT Frame LLC
Mississauga, ON
- Contract
Job Title: Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 1 hour ago
G
Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Galent
Mississauga, ON
- Contract
Perform requirement analysis solution design impact assessment and technical documentation
Added 1 hour ago
M
Documentation and Training Analyst
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Documentation and Training Analyst will bring together approved future-state designs, business rules, exception scenarios, controls, system steps and readiness requirements into an…

Flexstaf I.T. Inc.

Technical Support Analyst

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 5, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: Technical Support Analyst (Help Desk)

Type: Temporary-Employment Contract

Duration: 6 to 12 months

Location: Toronto

Work Hours: 37.5 hours per week

Work Schedule: Hybrid

This position follows a hybrid working policy, requiring 3 days per week onsite and 2 days working remotely.

Please note: new hires will be required to work 4 days onsite during the first 3 months of service. (All remote work must be completed from home office within the province of Ontario.)

KEY SKILLS

Microsoft certifications
1 - 2 years of previous 1st level help desk support and customer service experience
Advanced knowledge of Desktop/Mobile Productivity Tools (MS Office, OS, Web Browsers)
Knowledge of networking protocols (LAN/Wireless) and communications, specifically TCP/IP, DNS, DHCP, connectivity
Well-developed troubleshooting and problem-solving skills
Knowledge of security patches and updates to O/S and applications on workstations, laptops and mobiles, including anti-virus and security software

ABOUT THE ROLE

The Technical Support Analyst provides first-level technical support services and problem

resolution for all aspects of end-user technologies, including hardware and software. This role involves interacting with end-users located at the corporate office, remote users and field staff with the highest standard of professionalism and customer service. Additional functions include account creations and terminations, as well as coordinating with vendors and assisting in the deployment of Infrastructure projects.

RESPONSIBILITIES

Provide technical support on Desktop and Mobile Productivity Tools (MS Office Applications, Web Browsers, OS) and end user connectivity for both local and remote users
Assist with roll outs and troubleshooting of new technology including PC hardware and accessories, mobile phones, tablets, printers, networking and workstation configurations
Responsible for applying security patches and updates on O/S and applications on workstations, including endpoint software
Perform tasks such as Moves, Asset Refresh, Install, De-install, Re-image, Evaluation, and Testing
Development, maintenance and updating of systems support knowledge base documentation for supported systems, including hardware and software inventory

REQUIRE

3 – 5 years of relevant experience
1 - 2 years of previous 1st level help desk support and customer service experience
Advanced knowledge of Desktop/Mobile Productivity Tools (MS Office, OS, Web Browsers)
Knowledge of networking protocols (LAN/Wireless) and communications, specifically TCP/IP, DNS, DHCP, connectivity
Well-developed troubleshooting and problem-solving skills
Knowledge of security patches and updates to O/S and applications on workstations, laptops and mobiles, including anti-virus and security software

Post-secondary diploma or certificate from a technical college, or a bachelor’s degree in computer science and Microsoft certifications

MUST HAVE

Balance multiple assignments
Problem solving
Great communication
Able to take initiatives
Self-starter

NICE TO HAVE

Experience configuring Microsoft Intune and deploying assets via autopilot
Knowledge using Deskpro as a ticketing system
Experience with Lansweeper for asset inventory

Apply About employer

More about this job

Responsibilities

Provide first-level technical support and resolve hardware, software, productivity-tool, and connectivity issues for office, remote, and field users. Support technology deployments and workstation maintenance, manage user accounts and assets, apply security updates, and maintain support documentation.

Requirements

Requires 3–5 years of relevant experience, including 1–2 years in first-level help desk support and customer service, along with strong desktop, mobile, networking, troubleshooting, and security-update knowledge. Requires a technical college diploma or certificate or a bachelor's degree in computer science, as well as Microsoft certifications; communication, initiative, and the ability to manage multiple assignments are also required.

Skills

First-Level Help Desk Support
Customer Service
Microsoft Office
Operating Systems
Web Browsers
LAN and Wireless Networking
TCP/IP
DNS
DHCP
Troubleshooting
Problem-Solving
Security Patches and Updates
Antivirus and Security Software
Microsoft Intune
Microsoft Autopilot
Asset Inventory

Visa sponsorship

Not detected in the job text

Keywords

Technical Support Analyst
Help Desk
First-Level Support
Microsoft Certifications
Microsoft Office
Operating Systems
Web Browsers
Desktop Productivity Tools
Mobile Productivity Tools
LAN
Wireless Networking
TCP/IP
DNS
DHCP
End-User Connectivity
Troubleshooting
Security Patches
Antivirus Software
Endpoint Software
Microsoft Intune
Microsoft Autopilot
Deskpro
Lansweeper
Asset Inventory
PC Hardware
Mobile Devices
Printers
Workstation Configuration
Re-Imaging
Knowledge Base Documentation

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