Jobs in Canada

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Added 4 mins ago
SS
Physical Product Specialist
Six Shooter Records
ON
- Full-time
…webstores and venues, you’ll combine creative thinking with sharp project management to make great ideas…
Added 28 mins ago
IE
Sr. Specialist, Procurement Project Management
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Senior Procurement Project Specialist to join our Global Procurement team. Reporting to the Senior Manager, Global Procurement, this role will lead complex Direct and…
Added 28 mins ago
IE
Sr. Manager, Tax Audit & Risk
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Strong organizational and project management skills, with the ability to manage multiple priorities and deadlin
Added 34 mins ago
AC
Analyste de la performance de la flotte / Fleet Performance Analyst
Airbus Canada Limited Partnership
Mirabel, QC
- Full-time
Added 34 mins ago
VC
Coordinator of Institutional Research and Effectiveness
Virginia Community Colleges
AB
- Full-time
Ready to Lead Assessment, Strengthen Accreditation, and Turn Surveys and Data into Evidence That Improves Student Success?
Added 34 mins ago
PM
Manager Integrated Talent Management
Philip Morris International
Canada
- From $126,888 CAD / year
- Full-time
Lead your next chapter with vision, ambition, and the freedom to make a global impact at Rothmans, Benson & Hedges Inc. (“RBH”), Philip Morris International’s subsidiary in Canada. Drive…
Added 34 mins ago
WC
Chef de Partie | Hunter Gather Eatery and Taphouse | Full Time | Whistler BC | Fall 2026
Whistler Cooks | Hunter Gather | Cranked | Fridge Full | Mile One | Routes | Fescues
Whistler, BC
- Full-time
The Sous Chef will lead from within the culinary team to produce and oversee all food production for daily service for Hunter Gather business in either the onsite or production role;…
Added 34 mins ago
AI
Delivery Lead
Accenture Inc Company
Toronto, ON
- Full-time
- Hybrid
Program or project management certifications (PMP, PgMP, Scrum, SAFe, or equivalent).
Added 58 mins ago
VH
Extreme Cleaner - Durham
VHA Home HealthCare
ON · Durham, ON
- Full-time
Must have a valid Ontario driver’s license, access to a vehicle and willingness to travel across Durham
Added 1 hour ago
T
Program Manager Automotive Tier 1 and 2
Tiercon
Hamilton, ON
- Full-time
Must have and maintain a valid passport and be able to travel to US and internationally
Added 1 hour ago
TE
Senior Structural Engineer
Tandem Engineering
Windsor, ON
- Full-time
Lead the preparation and review of structural engineering reports, drawings, specifications, permit/tender packages, construction documents, and other project deliverables.
Added 1 hour ago
TE
Senior Mechanical Designer CAN
Tandem Engineering
Windsor, ON
- Full-time
We are a multidisciplinary architecture and engineering firm bringing architects, engineers, designers, and project professionals together to solve complex challenges and create spaces and…
Added 1 hour ago
TT
Associate Vice President, Compliance, TD Securities Trade Surveillance (Canada)
The Toronto-Dominion Bank (Canada)
Toronto, ON
- Full-time
- On-site
…related to markets, as well as compliance strategies and risk management; possesses and demonstrates expertise in the advisory, policy, change management, project management and…
Added 1 hour ago
SP
Manager, Tax
SB Partners LLP
Burlington, ON
- $95,000 to $120,000 CAD / year
- Full-time
- Hybrid
Strong project management skills, including the ability to establish timelines, monitor progress, manage competing deadlines, and coordinate work across multiple engagements.
Added 1 hour ago
AI
Accenture Construct - Capital Projects Transaction and Strategic Advisory Lead, COM
Accenture Infrastructure & Capital Projects Inc.
Montréal, QC · Toronto, ON · Vancouver, BC
- Full-time
Lead sales, business growth and maturation of the advisory business model by applying and implementing expert consulting knowledge, skills, tools and techniques to serve client mandates…
Added 1 hour ago
Territory Manager (British Columbia)
Nestlé
Canada
…resourcefulness, outstanding organizational skills, effective time management, exceptional prioritization abilities, proficient in project management, with a keen eye for…
Added 1 hour ago
Senior Project Manager, Engineering (Electrical)
Nestlé
Canada
Lead large and complex capital investment projects from feasibility through project close-out.
Added 1 hour ago
Product Development Specialist
Nestlé
Canada
Strong project management skills, with the ability to highlight technical risks and build proposed mitigation plans
Added 1 hour ago
Marketing Manager B2B
Nespresso
Canada
Lead annual B2B operating plans and KPIs by region and market segment, with monthly and quarterly sales forecasts.
Added 1 hour ago
NW
Key Account Manager, Out of Home
Nestlé Waters
Canada
- $98,000 to $129,000 CAD / year
Proven ability to manage multiple tasks with excellent time and project management skills
Added 1 hour ago
E-Commerce Activation Manager (15-month contract)
Nespresso
Canada
Strong project and budget management capabilities
Added 1 hour ago
S
Social Media & Digital Marketing Manager
smallthing.co
Halifax, NS
- Part-time
Content. Lead on everything we put out: short video, graphics, photography, blog posts, emails and ads. Keep it on brand, on message and worth stopping the scroll for.
Added 1 hour ago
SP
Environmental Manager [SK-15331]
Shirley Parsons
Toronto, ON
- $100,000 to $115,000 CAD / year
- Full-time
…stakeholders to minimize environmental impacts and support successful project…
Added 2 hours ago
Turnarounds Manager
Pembina Pipeline Corporation
Redwater · Sherwood Park, AB · Calgary, AB · AB · Grande Prairie, AB
The Manager will lead a geographically dispersed team responsible for turnaround planning, scheduling, controls, logistics, and portfolio management across Pembina’s assets. The role will…
Added 2 hours ago
Regional Sales Engineer
Descon Conveyor Systems
Newmarket, ON
Expertise in the beverage or food packaging industry in one or more of the following areas: Project Management; Estimating; Equipment Sourcing; Sales; Design would be a significant asset.

Flexstaf IT

RQ00793 - Project Manager/Leader - Senior

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 20, 2026

Original job description

Must Haves:

Experience assessing current-state processes and developing future-state ITSM operating models, governance frameworks, process improvements, and service management best practices.
Experience designing and implementing integrations using ServiceNow APIs and integration technologies with DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise systems.
Experience establishing and supporting enterprise release governance processes, including release planning, scheduling, release calendars, risk assessments, dependency management, deployment coordination, and post-release reviews.
Knowledge of enterprise technology environments, including cloud services, network infrastructure, applications, cybersecurity controls, telecommunications, collaboration platforms, and information management technologies.
Certifications Required: 1. ServiceNow Certified System Administrator (CSA)
extensive Release Management experience

Description

Qualifications and Experience:

· Minimum seven (7) years of experience consulting on and delivering IT Service Management (ITSM) solutions in large, complex enterprise environments, including process design, implementation, configuration, and operational support.

· Minimum five (5) years of hands-on ServiceNow experience, including configuration, customization, administration, and implementation of ITSM modules and platform capabilities.

· Proven experience facilitating stakeholder workshops, conducting business process reviews, and gathering requirements to translate business and operational needs into ServiceNow solution designs and technical configurations.

· Experience assessing current-state processes and developing future-state ITSM operating models, governance frameworks, process improvements, and service management best practices.

· Proven ability to develop and deliver training materials, user guides, operational procedures, knowledge-transfer sessions, and support documentation for business and technical stakeholders.

· Excellent written, verbal, facilitation, and stakeholder engagement skills.

· Demonstrated ability to work independently and collaboratively within diverse, cross-functional project teams.

Technical Capabilities:

· Extensive experience configuring, customizing, and administering the ServiceNow platform and IT Service Management (ITSM) modules.

· Experience implementing and supporting ServiceNow Digital Product Release Management (DPRM) or equivalent Release Management solutions.

· Strong knowledge of ITIL and ITSM best practices, including Incident Management, Change Enablement, Release Management, Problem Management, Service Request Management, Configuration Management (CMDB), Service Level Management, Availability Management, Capacity Management, and IT Service Continuity Management.

· Advanced experience configuring and customizing ServiceNow workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, Forms, Notifications, Approval Processes, Dashboards, Reports, and Performance Analytics.

· Experience designing and implementing integrations using ServiceNow APIs and integration technologies with DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise systems.

· Strong knowledge of Systems Development Lifecycle (SDLC) methodologies, including requirements analysis, solution architecture, design, testing, deployment, release management, and production support.

· Experience establishing and supporting enterprise release governance processes, including release planning, scheduling, release calendars, risk assessments, dependency management, deployment coordination, and post-release reviews.

· Knowledge of enterprise technology environments, including cloud services, network infrastructure, applications, cybersecurity controls, telecommunications, collaboration platforms, and information management technologies.

Certifications Required:

ServiceNow Certified System Administrator (CSA)

Deliverables

1. Design, configure, and implement the ServiceNow Digital Product Release Management (DPRM) solution, including release workflows, approval processes, governance controls, forms, notifications, and automation to meet business and operational requirements.

2. Configure and customize ServiceNow platform capabilities, including Flow Designer, business rules, UI policies, scripts, dashboards, reports, and performance analytics to support enterprise release management processes and improve operational efficiency.

3. Design and implement integrations between DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise systems using ServiceNow integration capabilities, APIs, and industry best practices.

4. Develop and maintain release governance artifacts and reporting capabilities, including release calendars, deployment schedules, risk and dependency tracking, executive dashboards, operational reports, and performance metrics.

5. Conduct and support solution testing activities, including unit, integration, system, regression, and user acceptance testing, while identifying, tracking, and resolving defects to ensure solution quality, stability, and readiness for production deployment.

6. Prepare and deliver solution documentation, training materials, knowledge transfer sessions, and operational procedures to support user adoption, ongoing administration, and long-term sustainability of the ServiceNow DPRM solution.

7. Assess current-state release management processes and develop future-state recommendations to improve release governance, standardization, automation, stakeholder visibility, and alignment with ITIL and enterprise service management best practices.

The Release Management Consultant will be responsible for the following:

Lead the design, configuration, customization, implementation, and ongoing support of the ServiceNow Digital Product Release Management (DPRM) solution to enable and enhance enterprise release management processes.
Facilitate stakeholder workshops and collaborate with business stakeholders, project teams, product owners, and technical teams to gather requirements, analyze business needs, and develop scalable ServiceNow solutions and process improvements.
Configure, customize, and maintain ServiceNow platform capabilities, including workflows, Flow Designer, business rules, forms, notifications, approval processes, dashboards, reports, and Performance Analytics to support Release Management operations.
Design, implement, and support integrations between DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise applications using ServiceNow integration technologies and APIs.
Support the full solution delivery lifecycle, including requirements analysis, solution design, configuration, testing, deployment, release planning, production support, and continuous improvement initiatives.
Establish and support enterprise release governance practices, including release planning, scheduling, release calendars, risk assessments, dependency management, deployment coordination, and post-release reviews.
Develop and deliver process documentation, operating procedures, training materials, knowledge transfer sessions, and user support resources to promote successful adoption of Release Management capabilities.

Provide expert advice and recommendations on ITSM, Release Management, governance, and ServiceNow best practices to support organizational objectives and operational excellence

Additional Terms

Anticipated Duration:

6 months

Duration of Potential Extension:

6 months

City Work Location- Metro Hall- 55 John Street, Toronto M5V 3C6, 15th Floor

Work Policy- In a hybrid work arrangement, employees are expected to work a minimum of three (3) days per week at their City work location and the remainder of the week from their remote work location, in accordance with the City's Hybrid Work Program

Location: Up to 3 days onsite (subject to HM's discretion)

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More about this job

Responsibilities

The Release Management Consultant will design and support the ServiceNow DPRM solution, integrate it with change, CMDB and DevOps tools, and set up release governance. The role also runs stakeholder workshops, builds training and documentation, and advises on ITSM best practices.

Requirements

Candidates need at least seven years of ITSM consulting and five years of hands-on ServiceNow experience, plus extensive release management work. A ServiceNow Certified System Administrator certification is required.

Skills

ServiceNow
ServiceNow DPRM
ServiceNow CSA certification
ITSM process design
ITIL
Release management
Release governance
Release calendars
Risk assessment
Dependency management
Change management
CMDB
DevOps tools
CI/CD pipelines
ServiceNow API integration
Flow Designer
Business rules
Performance Analytics
Requirements gathering
Stakeholder workshops
Process improvement
Solution testing
Technical documentation
Training delivery

Keywords

ServiceNow
DPRM
Release Management
ITSM
ITIL
CMDB
Change Management
SPM
DevOps
CI/CD
Flow Designer
Performance Analytics
ServiceNow APIs
release governance
SDLC
ServiceNow CSA
IT project manager
consultant

Seniority

Senior

Licences and certifications

ServiceNow Certified System Administrator (CSA)

Tools

ServiceNow
ServiceNow DPRM
Flow Designer
CMDB
Performance Analytics
DevOps tools
CI/CD pipelines

Languages

English

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Work requirements

Jobs in Canada