Senior Technical Program Manager
- Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- 5+ years of technical program management experience leading complex, cross-functional technical programs end to end.
- Posting language
- English
- Posted
Original job description
Senior Technical Program Manager - Search
Search, Recommendations & Product Knowledge
As a Senior Technical Program Manager, you will lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge. You will partner with Product, Engineering, Data Science, Design, and Analytics to shape direction, align stakeholders, and drive execution on high-priority initiatives.
Responsibilities:
- Lead large, cross-functional programs across Search, Recommendations, and Product Knowledge from concept through launch.
- Partner with Product and Engineering leaders to shape roadmaps, clarify tradeoffs, and align work to customer and business priorities.
- Focus teams on the highest-value work by driving prioritization as business needs, timing, or capacity shifts.
- Drive execution across Product, Engineering, Data Science, Design, Analytics, and partner teams to manage dependencies, surface risks, and maintain momentum.
- Drive ambiguous problems toward clear decisions, actionable plans, and strong execution rhythms.
- Partner with engineering teams to improve scalability, reliability, and operational readiness across the systems behind buyer discovery.
- Define and track success metrics across customer experience, adoption, quality, and operational performance.
What you’ll bring
- 5+ years of technical program management experience leading complex, cross-functional technical programs end to end.
- A strong track record of driving large programs or portfolios across multiple teams, systems, and planning cycles.
- Excellent stakeholder management and influence skills, including the ability to align senior partners and navigate competing priorities without direct authority.
- Strong prioritization, planning, dependency management, and risk management skills.
- The ability to move comfortably between technical discussions with engineers and strategic conversations with cross-functional leaders.
- Experience delivering customer-facing products and/or platform capabilities in search, recommendations, personalization, knowledge systems, catalog, data, ML, or similarly complex technical domains.
- Strong communication skills, sound judgment, and a calm, structured approach in ambiguous environments.
More about this job
Responsibilities
Lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge from concept through launch, aligning stakeholders and driving prioritization, execution, and risk management. Partner with engineering teams to improve system scalability, reliability, and operational readiness, and define success metrics for customer experience, adoption, quality, and operational performance.
Requirements
Requires 5+ years of technical program management experience and a track record of leading large programs or portfolios across multiple teams, systems, and planning cycles. Candidates should bring strong stakeholder influence, prioritization and risk-management skills, technical and strategic communication abilities, and experience in customer-facing products or platform capabilities in relevant technical domains.
Skills
- Technical Program Management
- Cross-Functional Program Leadership
- Stakeholder Management
- Roadmap Planning
- Prioritization
- Dependency Management
- Risk Management
- Execution Planning
- Search
- Recommendations
- Product Knowledge
- Data Science
- Scalability
- Reliability
- Operational Readiness
- Success Metrics
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Management & Leadership
- Software
- Data & Analytics
- Engineering
Keywords
- Technical Program Management
- Search
- Recommendations
- Product Knowledge
- Cross-Functional Programs
- Product
- Engineering
- Data Science
- Design
- Analytics
- Roadmaps
- Prioritization
- Stakeholder Management
- Dependency Management
- Risk Management
- Customer-Facing Products
- Platform Capabilities
- Personalization
- Knowledge Systems
- Catalog
- Data
- Machine Learning
- Scalability
- Reliability
- Operational Readiness
- Success Metrics
- Customer Experience
- Adoption
- Quality
- Operational Performance