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Manager of Social Programs & Development
Telescope Recruitment
Vaughan, ON
90,000 to 110,000 CAD / year
Full-time
The Manager of Social Programs & Development is a senior leadership position responsible for advancing the mission through the management of social programs, community engagement, and…
Volunteer Treasurer and Board Director
Working Gear Clothing Society
Vancouver, BC
Full-time
Working Gear Clothing Society is seeking an experienced financial leader to serve as Treasurer and join its volunteer Board of Directors for 2026- 2028 term. The Treasurer will provide…
French Tutoring
Volunteer Success
Mississauga, Ontario
Full-time
Lead conversational practice and reading/writing exercises in French.
Added 1 hour ago
Manager, Global Alumni Engagement & Inter-portfolio Initiatives
University of Toronto
Toronto, ON
The Manager leads holistic engagement planning for priority markets, integrating alumni programming, leadership engagement, volunteer activation, divisional collaboration, and Advancement…
Associate Director, Content Marketing
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
Full-time
At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity…
Associate Director, Content Marketing
UJA Federation of Greater Toronto
Toronto, ON · North York, Ontario
Full-time
At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity…
Big Bunch Mentor
Volunteer Success
Guelph, Ontario
Full-time
Several mentors (3-4, depending on size of group/ages of children) lead two monthly group outings to share fun activities and connect with mentees!
Associate Director, Education- THM
UJA Federation of Greater Toronto
Toronto, Ontario · North York, Ontario
Full-time
As one of North America’s leading Jewish non-profits, UJA Federation of Greater Toronto works to preserve and strengthen the quality of Jewish life in Greater Toronto, Canada, Israel and…
Added 15 hours ago
Executive Director
New Brunswick Bible Institute
Meadow Lake, SK
Full-time
Position Overview: Turning Point Youth Centre is seeking a passionate, faith-driven Executive Director (ED) to lead the organization into its next chapter. The ED is the primary decision…
Campaign Lead
Wood's Homes
Calgary, AB
Reporting to the Director of Philanthropy, the Campaign Lead provides coordination and strategic oversight for Wood’s Homes Foundation’s capital campaign and major gift fundraising…
Manager, Integrated Annual Giving
Baycrest
Toronto, ON
Full-time
Experience leading direct response and/or multi channel fundraising programs.
CORPORATE TRAVELER - CORPORATE LAND PROGRAM MANAGER - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
Full-time
Reporting into the Americas Corporate Land Supply team, the Corporate Land Program Manager, Americas will lead hotel and car rate negotiation strategy for SME businesses across Corporate…
Corporate Traveler - Corporate Land Program Manager - Toronto, ON
Flight Centre
ON
Reporting into the Americas Corporate Land Supply team, the Corporate Land Program Manager, Americas will lead hotel and car rate negotiation strategy for SME businesses across Corporate…
Marketing Specialist
BGCBIGS
Edmonton, AB
65,053 to 71,807 CAD / year
Full-time · Temporary
The Marketing Specialist leads bold marketing campaigns that drive ticket sales, donor engagement with results that strengthen community support. This role is ideal for someone who is…
Director Global Advancement & Partnerships
Aga Khan Development Network
Toronto, ON · Greater Toronto Area, Canada
Full-time
Provide strategic leadership for the global Advancement & Partnerships function and advise the General Manager and Global Leadership Team on fundraising, partnerships, communications and…
Event Experience Coordinator
BC Children's Hospital Foundation
Vancouver, BC
Temporary
…events that build connection, demonstrate impact, and support fundraising efforts. Reporting to the Senior Event Manager, you'll work closely with internal teams, participants, donors, and…
Associate Director, Editorial Writing
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
Full-time
At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity…
Associate Director, Editorial Writing
UJA Federation of Greater Toronto
Toronto, ON · North York, Ontario
Full-time
At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity…
ENVOYAGE - GENERAL MANAGER, CANADA - TORONTO, ON
Flight Centre Travel Group Canada
Quebec, QC
Full-time
…seeking a strategic and commercially focused General Manager to lead Envoyage Canada into its next phase of…
Envoyage - General Manager, Canada - Toronto, ON
Flight Centre
Quebec, QC
…seeking a strategic and commercially focused General Manager to lead Envoyage Canada into its next phase of…
PR AND COMMUNICATIONS MANAGER - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
Full-time
…and storytelling to position Flight Centre Travel Group as a leading and trusted voice in travel. You'll create compelling narratives that drive earned media coverage, generate website…
PR and Communications Manager - Toronto, ON
Flight Centre
ON
…and storytelling to position Flight Centre Travel Group as a leading and trusted voice in travel. You'll create compelling narratives that drive earned media coverage, generate website…
Chief Executive Officer (CEO) - Teach to Grow Cana...
Volunteer Success
Calgary, AB
Internship
This is a volunteer leadership role with real impact - guiding a 12-year-old registered charity that empowers newcomer and low-income families through education, nutrition, and…
Chief Executive Officer (CEO) - Wings of Hope Glob...
Volunteer Success
Calgary, AB
Full-time
This is a volunteer leadership role with the opportunity to shape the future of a 15-year-old charity that serves Black, newcomer, and racialized communities across Calgary.
Senior Manager, Individual Giving
Canadian Stage
Toronto, ON
Full-time
…team at a moment of organizational strength. For an emerging fundraising professional looking to grow as a front-line relationship manager, this role offers the opportunity to own and lead…

Flight Centre Travel Group Canada

ENVOYAGE - GENERAL MANAGER, CANADA - TORONTO, ON

Quebec, QC, Canada

Full-time

For this position, we anticipate offering an annual salary of $175,000 - $200,000 Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

Lead Envoyage Canada's growth and profitability by acquiring new agents and managing the national P&L. Oversee operational excellence, team development, and strategic partnerships to increase market share in the independent travel sector.

Requirements

Requires proven senior leadership experience in business growth, sales management, and commercial P&L oversight. Strong skills in negotiation, strategic thinking, and experience within the travel industry are highly desirable.

Experience

10+ years

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Senior Leadership
P&L Management
Strategic Planning
Sales Management
Business Development
Negotiation
Customer Engagement
Risk Management
Team Coaching
Commercial Decision Making
Market Analysis
Stakeholder Management
Operational Excellence
AI Adoption
Change Management
Performance Metrics

Benefits

Paid time off
Travel perks and discounts
Health and wellness programs
Employee financial wellness services
Extended health care
Dental and vision insurance
Gender affirming care
Fertility care
Life insurance
AD&D insurance
Critical illness insurance
Long term disability insurance
Employee assistance program
RRSP/RPP with matching
Tuition reimbursement program
Employee share plan
Global career opportunities
Diversity day paid leave
Volunteer day

Minimum pay

$175,000

Maximum pay

$200,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Travel Industry
Independent Travel Agency
NPS
CSAT
P&L
Market Share
B2B Sales
AI Tools
Revenue Collection
Supplier Reconciliation
CVP
Brand DNA
Flight Centre Travel Group
Strategic Growth
Commercial Strategy
Compliance
Leadership
Business Development

Original job description

Envoyage - General Manager, Canada - Toronto, ON

Apply now Refer a friend Job no: 532472

Brand: Envoyage

Work type: Full time

Location: Quebec

Categories: Leadership

General Manager, Canada

We want everyone to live life by the compass, not by the clock. Envoyage is a global network of experienced, entrepreneurial travel advisors and agencies across the world. As part of Flight Centre Travel Group (FCTG), we’ve got the breadth, reach and expertise to equip travel businesses with everything needed to succeed. We know that just as every trip is unique, so is every travel business. This is why we’ve created Envoyage with travel advisors in mind. Our goal is to be the home and the heart of the travel industry for the independent world and to build an unparalleled offering you can tap into as much or as little as you need to succeed, grow and thrive.

FCTG, headquartered in Brisbane, Australia, is one of the world’s largest travel retailers and corporate travel managers, with operations in 23 countries and a presence in over 90 through independent networks. Since opening its first shop in 1982, FCTG has remained committed to its purpose: “to open up the world for those who want to see,” creating unforgettable travel experiences for people worldwide.

Please click here to learn more about Envoyage and Flight Centre Travel Group

About The Opportunity

Envoyage is a fast-growing global network of travel entrepreneurs spanning the USA, Canada, Australia, New Zealand, and South Africa. With exceptional growth and a strong trajectory ahead, we are seeking a strategic and commercially focused General Manager to lead Envoyage Canada into its next phase of success.

In this leadership role, you will have ultimate responsibility for business growth, profitability, customer engagement, and operational excellence across the Canadian network. You will lead a high-performing team, influence industry partners, and play a key role in shaping both local and global strategy. This is an opportunity to make a significant impact while working alongside an ambitious global leadership team.

Key Responsibilities

Drive profitable market share growth across the independent travel sector, with a focus on acquiring new agents and agencies.
Lead high-value sales opportunities and negotiations, articulating the Envoyage value proposition to prospective members.
Monitor the competitive landscape and identify growth opportunities and potential risks.
Lead and develop the National Sales Director and BDM team to achieve ambitious sales and growth targets.
Maintain ultimate accountability for the Envoyage Canada P&L.
Oversee business operations to ensure service excellence, member retention, and operational efficiency.
Drive commercial decision-making to maximize profitability and support revenue growth.
Collaborate with Product and Supply teams to optimize channel strategies and focus on high-margin opportunities.
Ensure accurate supplier reconciliations and revenue collection processes.
Develop and implement scalable growth strategies that support long-term profitability.
Identify, monitor, and mitigate business risks while ensuring compliance with relevant legislation and regulations.
Drive customer satisfaction through effective use of NPS, CSAT, and other performance metrics.
Create and execute customer engagement initiatives that strengthen community and increase share of wallet.
Resolve business challenges with a balance of customer and commercial outcomes.
Lead, coach, mentor, and develop a high-performing and engaged team.
Align team goals and resources with Envoyage and FCTG strategic priorities.
Embed Envoyage CVPs and Brand DNA throughout the organization.
Establish clear plans, goals, and performance expectations.
Provide coaching and performance management support where required.
Communicate openly, consistently, and transparently across the business.
Foster an AI-forward culture by embedding AI tools and ways of working to improve efficiency and capability.
Build and maintain strong relationships with suppliers, industry partners, and stakeholders.
Attend industry events and remain informed on market trends and opportunities.
Contribute to local and global strategic planning with senior leadership.
Deliver regular reporting on business performance, risks, opportunities, and strategic initiatives.
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Experience & Qualifications

Proven senior leadership experience with responsibility for business growth and operational performance.
Demonstrated success leading sales teams and driving profitable market share growth.
Strong experience with P&L management and commercial decision-making.
Exceptional presentation, influencing, and negotiation skills.
Experience developing and executing growth strategies within a scalable business environment.
Strong understanding of customer engagement, retention, and satisfaction metrics such as NPS and CSAT.
Experience leading cross-functional teams and managing multiple priorities simultaneously.
Demonstrated ability to coach, mentor, and develop high-performing teams.
Strong risk management and compliance awareness.
Experience building relationships with suppliers, partners, and industry stakeholders.
Strategic thinker with strong analytical and problem-solving capabilities.
Knowledge of the travel industry, particularly within the independent agency sector, is highly desirable.
Experience leading teams through change and technology adoption, including AI-enabled ways of working.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses

Location – Toronto, ON

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an annual salary of $175,000 - $200,000 Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

We welcome applications from candidates with diverse experiences

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [email protected]

🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)

💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026)

🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)

📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)

💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)

✈️ OutThere Awards: Inclusive Travel Finalist (2025)

🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

🤝 2026 Disability Index®: World’s Top Disability Inclusive Business

#ENVCA

Applications close: 25 Sep 2026 Eastern Daylight Time

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Apply by Sep 27, 2026

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