Jobs in Canada

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Added 1 hour ago
S
Services Lead, Stores - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
You have demonstrated effective time management and problem-solving skills.
Added 4 hours ago
UO
Senior Advisor, Program Management
University of Ottawa
Ottawa, ON · Hamelin Hall
- Full-time
…areas of common interest. Oversees activities undertaken as part of special projects within the overall scope of the…
Added 5 hours ago
R|
Human Resources Advisor - Maternity leave replacement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 5 hours ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- $16 to $25.8 CAD / hour
- Part-time
Responsible for providing exceptional service to multiple customers at one time and contribute to the store achievement of 5-Star Customer Service. Proactively address customer concerns…
Added 5 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
Responsible for providing exceptional service to multiple customers at one time and contribute to the store achievement of 5-Star Customer Service. Proactively address customer concerns…
Added 5 hours ago
DB
Part Time Bridal Sales
David's Bridal
AB · Edmonton, AB
- $16 to $25.8 CAD / hour
- Part-time
Responsible for providing exceptional service to multiple customers at one time and contribute to the store achievement of 5-Star Customer Service. Proactively address customer concerns…
Added 5 hours ago
AG
Human Resource Advisor - Bilingual (4-Month Contract)
Acosta Group
Mississauga, ON
- Contract
The HR Advisor will help design and lead the Company’s implementation of a new employee engagement and dispute resolution program and processes. This will include benchmarking, program…
Added 6 hours ago
PL
SALES ASSOCIATE – Saskatoon Airport Relay Store - Full time closer/ part time
Paradies Lagardère
Saskatoon, SK
- Full-time
- Part-time
Hiring for part time sales associate as well for approximately 15-20 hours per week. ( shift work is required for part time, including weekends/ holidays.
Added 7 hours ago
FI
Director, Pre-Construction Sales
Fero International Inc.
Stoney Creek, NB
- Contract
…defined decision milestones, with disciplined follow-up, on-time proposals and adherence to qualification standards and…
Added 7 hours ago
M
Senior HRBP
Mecka
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
…organizational challenges, and make sound people decisions. At the same time, you'll play a hands-on role in establishing the foundational People practices that will allow us to scale…
Added 8 hours ago
CM
HR Business Partner
Compass Minerals
Goderich, ON
- $114,000 to $160,000 CAD / year
- Full-time
We invite you to Explore the Potential of being part of something Clearly Essential!
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
Prince Edward, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Lifemark is proud to be part of the Shoppers Drug Mart and Loblaw family of companies, where we are creating a connected, patient-first ecosystem that brings quality care to more Canadians,…
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
Trenton, ON
- $36.92 to $54.14 CAD / hour
- Full-time
…This is your chance to share what drives you - your Talent Advisor is here to guide you toward a path that fits your goals and…
Added 10 hours ago
CL
Resident Advisor
Campus Living Centres
Welland, ON
- Full-time
Must possess superior verbal communication skills · Must possess above average customer service skills
Added 10 hours ago
OM
Audience & Data Strategy Director
Omnicom Media
Toronto, ON
- Full-time
Serving as a trusted advisor, you will connect client priorities to the right data capabilities (1P, 2P, 3P), technology, and strategy, to help drive measurable business outcomes.
Added 10 hours ago
RJ
Compliance Officer, RJLU
Raymond James Ltd.
Toronto, ON
- Full-time
RJLU is a cross-border firm registered in the U.S · broker-dealer or Canadian cross-border dealer highly desired
Added 10 hours ago
AG
Audience & Data Strategy Director
Adelphi Group
Toronto, ON
- Full-time
Serving as a trusted advisor, you will connect client priorities to the right data capabilities (1P, 2P, 3P), technology, and strategy, to help drive measurable business outcomes.
Added 10 hours ago
IT
Sales Advisor & Optician
IRIS The Visual Group
Kelowna, BC
- Part-time
Join our team! Full-Time & Part-Time Opportunities Available
Added 10 hours ago
AC
Allstate Sales Agent Trainee
Allstate Canada
Toronto, ON
- Full-time
…the more you can make. You’ll learn how to become a trusted advisor to your clients and make a real impact on their lives, all while building a rewarding career in…
Added 10 hours ago
A
Customer Success Advisor, Design & Manufacturing
Autodesk
Montreal, QC
- Full-time
As a Customer Success Advisor you’ll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk solutions. Your…
Added 10 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
FCC is developing industry leading advisor platform capabilities for independent Portfolio Managers and Broker Dealer firms. This development will focus on providing integrated service,…
Added 11 hours ago
H
Freelance Beauty Brand Advisor | Multi-Brand Retail | Calgary
Headkount
Calgary, AB
- $25 to $30 CAD / hour
- Part-time
Part-time employee position (not an independent contractor role)
Added 11 hours ago
A
Financial Services Manager - Northland Volkswagen
AutoCanada
Calgary, AB
- $150,000 to $180,000 CAD / year
- Other
Classification: Full-Time, Onsite, **Immediate Vacancy**
Added 11 hours ago
MC
SAP Cyber Security Expert
Mercedes-Benz Canada
Mississauga, ON
- Full-time
Do you want to be part of writing the next chapter of the Mercedes-Benz story?
Added 11 hours ago
B
Personal Insurance Advisor
BrokerLink
Newcastle, ON
- Full-time
Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with…

Flight Centre

Corporate Traveller - Customer Success Consultant - Calgary, AB

AB, Canada

For this position, we anticipate offering an annual salary of $84,975.

Apply on careers.pageuppeople.com About employer

Applications open in a new tab.

Job details

Pay: For this position, we anticipate offering an annual salary of $84,975.
Posting language: English
Posted: Sep 22, 2026

Original job description

Customer Success Consultant

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

To learn more about Corporate Traveller please click HERE

About The Opportunity

Do you thrive on building strong customer relationships and helping clients achieve measurable results? As a Customer Success Consultant, you'll play a key role in driving adoption, growth, and retention across a portfolio of clients by delivering proactive, data-driven support and strategic guidance. You'll act as a trusted advisor, coach, consultant, and product expert, helping customers maximise the value of their travel programme and technology solutions. This is an exciting opportunity to make a direct impact on customer success while collaborating with teams across the business.

Key Responsibilities

Respond to assigned client requests within established service standards, ensuring responses are provided within 24 hours.
Drive client adoption and utilisation of travel technology solutions.
Conduct travel programme reviews and identify opportunities to improve customer outcomes.
Provide additional training, support, and education to clients on products and services.
Troubleshoot client issues and coordinate solutions with internal stakeholders.
Proactively schedule and conduct annual customer check-ins.
Customise client meetings around business priorities and objectives.
Develop and maintain long-term, data-driven client engagement strategies.
Collaborate with Sales, Finance, Operations, and other teams to resolve customer challenges and improve service delivery.
Continuously gather and action customer feedback to support long-term success.
Identify revenue growth opportunities and help capture client spend leakage.
Support contract renewal activities and retention initiatives.
Generate customer referrals, testimonials, and success stories for broader business use.
Facilitate smooth transitions from onboarding to long-term customer partnerships.
Provide support to internal operational teams as required.
Maintain regular engagement with client portfolios through automated communication sequences.
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

Previous experience in a customer-facing role (Essential)
Previous experience in Customer Success or Operations (Preferred)
Travel industry knowledge (Preferred)
Bilingual communication skills (Preferred)
Strong ability to build rapport and develop trusted client relationships
Excellent problem-solving and critical-thinking skills
Ability to manage multiple priorities and work effectively in a KPI-driven environment
Strong collaboration and teamwork skills
Efficient and confident using technology platforms
Familiarity with Salesforce, Case Management systems, Melon, Gong, and Microsoft Office applications
Quick learner with a proactive and customer-focused approach

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses

Location – Calgary, Canada

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an annual salary of $84,975. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

We welcome applications from candidates with diverse experiences

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

As part of our recruitment process, we may use AI tools to assist in various stages, including the screening and assessment of applications. These tools support our evaluation of candidates based on role relevant qualifications, skills and experience. All decisions are made by our hiring team and stakeholders.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
🤝 2026 Disability Index®: World’s Top Disability Inclusive Business

#LI-JH1#CTCA#LI-Onsite

Apply on careers.pageuppeople.com About employer

More about this job

Responsibilities

The Customer Success Consultant will drive client adoption, growth, and retention by providing proactive, data-driven support and strategic guidance. They are responsible for conducting travel programme reviews, troubleshooting client issues, and collaborating with internal teams to maximize the value of travel technology solutions.

Requirements

Candidates must have previous experience in a customer-facing role and possess strong problem-solving and critical-thinking skills. Familiarity with travel industry technology and the ability to manage multiple priorities in a KPI-driven environment are preferred.

Skills

Customer success
Relationship building
Strategic guidance
Data-driven support
Problem-solving
Critical thinking
Salesforce
Case management
Melon
Gong
Microsoft Office
Communication
Time management
Collaboration
Customer service

Benefits

Paid time off
Travel perks and discounts
Health and wellness programs
Employee financial wellness services
Extended health care
Dental care
Vision care
Gender affirming care
Fertility care
Life insurance
AD&D insurance
Critical illness insurance
Long term disability insurance
Employee assistance program
RRSP/RPP with matching
Tuition reimbursement program
Employee share plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Corporate Travel
SME Market
Travel Technology
Salesforce
Case Management
Melon
Gong
Microsoft Office
KPI-driven
Client Retention
Account Management
Data-driven
Strategic Planning
Business Travel
Customer Engagement
Onboarding
Contract Renewal
Revenue Growth
Travel Programme Management

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Work requirements

Jobs in Canada