Find work in Canada.

323,976 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 40 mins ago
Représentant(e) Bilingue Des Opérations, Change Et Marchés Monétaires /Bilingual Operations Representative, FX And Money Markets
TEKsystems
Montreal, QC
$26 to $28 CAD / hour
Contract
Nous sommes à la recherche d’une personne motivée, minutieuse et orientée vers les solutions pour se joindre à l’équipe des opérations de change et des marchés monétaires de notre client.
Added 55 mins ago
Technical Writer/Trainer
BGIS
Markham, ON
Full-time
Client-specific delivery requirements where applicable
Added 1 hour ago
Director, E-commerce & Digital Growth, Agricultural Retail
Talencore
ON · London (Sunningdale / West Masonville / Medway / NE Hyde Park / East Fox Hollow), Ontario
Full-time
Our client, an Ontario-based biotech startup focusing on advancing sustainable agriculture and farming practices, is seeking
Added 1 hour ago
Account Manager
T&P Turkey
Toronto, ON
Full-time
Proven ability to partner with studio teams, overseeing the client-side production lifecycle from initial brief to final asset handover.
Added 1 hour ago
Educator TEMPS-PLEIN | Carrefour Laval
lululemon
Laval, QC
Full-time
Expérience-invité (« invité » signifie ici « client »)
Added 1 hour ago
Educator | Square One Permanent Full-Time
lululemon
Mississauga, ON
Full-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 3 hours ago
Warehouse Supervisor
Astanor
Toronto, ON · North York, ON
$60,000 to $75,000 CAD / year
Full-time
Manage staging of dry, refrigerated, and frozen orders by client, route, and delivery schedule, and support driver load-out
Added 8 hours ago
Principal Instrumentation Engineer
Worley
Vancouver, BC
Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 8 hours ago
Educator | SASKATOON
lululemon
Saskatoon, SK
Full-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 8 hours ago
Part -Time Educator / Hillcrest
lululemon
Richmond Hill, ON
Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 8 hours ago
Customer Service Representative
NetworkPedia
AB · Edmonton, AB
Contract
NetworkPedia is seeking a detail-oriented and client-focused Processing Center Advisor to support the delivery. This role involves reviewing applications, determining eligibility, resolving…
Added 8 hours ago
Educator Contract |Coquitlam Centre
lululemon
Coquitlam, BC
Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 8 hours ago
Educator | Robson St.
lululemon
Vancouver, BC
Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 9 hours ago
Client Care Representative - Personal Insurance Associate
HUB International
Armstrong, BC
Full-time
…businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth…
Added 9 hours ago
Client Care Representative - Auto Insurance Trainee
HUB International
Salmon Arm, BC
Full-time
…individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management…
Added 10 hours ago
Proposal Manager
AtkinsRéalis
Toronto, ON
$100,200 to $137,700 CAD / year
Full-time
…AtkinsRéalis. You will lead and contribute to high‑profile, client‑centric proposal efforts that position us as a trusted partner for solving our clients’ most complex…
Added 11 hours ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
Partner with the delivery team to ensure on-time, on-scope delivery across all active projects
Added 11 hours ago
Technical Project Manager, Cybersecurity
Michael Garron Hospital
Toronto, ON
Full-time
…people in 22 distinct neighbourhoods. MGH is also an anchor partner in the East Toronto Health Partners (ETHP), one of Ontario’s first Ontario Health Teams (OHTs). Recognized as a leader in…
Added 12 hours ago
Lobby Concierge
BGIS
Toronto, ON
Full-time
Maintain a thorough understanding of Concierge Services program deliverables and participate in regular operational meetings to ensure alignment with client and account objectives.
Added 12 hours ago
Senior Accountant
RECRUITMENT PARTNERS INC.
Calgary, AB
Full-time
…clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, and customer…
Added 12 hours ago
Mining Engineer
RECRUITMENT PARTNERS INC.
Calgary, AB
Full-time
Partner with operations, geology, reclamation, and technical stakeholders to improve mine sequencing strategies, material handling processes, and equipment utilization.
Added 12 hours ago
Senior Accountant-Growth To Controller (Hybrid)
RECRUITMENT PARTNERS INC.
Nisku, AB
Full-time
Our client is seeking a driven Senior Accountant to join their team. Offering a defined growth path toward a future Controller position, this is an exciting opportunity for an ambitious…
Added 12 hours ago
Assistant Controller
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
Full-time
Our client is seeking an Assistant Controller to support the delivery of accounting and financial management functions across a diverse real estate portfolio. This opportunity is available…
Added 12 hours ago
Assistant to the President
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
Full-time
Our client is seeking an Assistant to the President to provide high-level administrative and operational support to executive leadership. Acting as a central coordination point for the…
Added 12 hours ago
Technical Program Manager II
Warner Bros. Discovery
Ottawa, ON
Full-time
…This is a modernization and enhancement effort. This role will partner closely with our Data Analytics teams to ensure all data is captured and properly presented for immediate…

Flight Centre

Corporate Traveller - Onboarding Success Manager - Ottawa, ON

ON, Canada

Pay: For this position, we anticipate offering an annual salary of $97,000.
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Onboarding Success Manager

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

To learn more about Corporate Traveller please click HERE

About The Opportunity

Are you passionate about helping clients succeed and creating exceptional first impressions? As a Customer Onboarding Success Manager, you will play a critical role in guiding new and existing Corporate Traveler clients through their onboarding journey, ensuring a seamless implementation experience and driving early adoption of Melon and related solutions.

This role combines project management, client relationship management, training delivery, and solution consulting. You'll work closely with clients, Sales, and operational teams to deliver successful launches, maximise technology adoption, and create long-term customer success from day one.

Key Responsibilities

Consult with clients to determine the most effective onboarding and implementation approach.
Manage onboarding projects from contract signing through successful go-live.
Build strong relationships with key client stakeholders to strengthen partnerships and support long-term retention.
Create and deliver customised training sessions designed to increase client engagement, confidence, and adoption.
Act as the primary onboarding contact and trusted advisor for clients.
Gather, analyse, and respond to customer feedback throughout the onboarding process.
Manage client expectations while advocating for their business needs internally.
Serve as a solutions expert for onboarding, implementation, and adoption best practices.
Partner closely with Sales teams to understand client requirements, pain points, and key objectives.
Ensure accurate documentation and effective communication of customer information to operational teams.
Facilitate seamless transitions from onboarding to long-term customer support teams.
Support client onboarding within Concur.
Assist with advanced technical implementations including HR Feeds, Single Sign-On (SSO), Duty of Care, and related configurations.
Build and maintain client Melon sites and adjust configurations as required.
Monitor onboarding milestones and drive timely completion of implementation activities.
Support sales presentations, pitches, and RFP responses when required.
Contribute to onboarding process improvements that enhance the client experience.
Act as a resource for colleagues and participate in team projects and initiatives.
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Other duties and tasks as assigned

Experience & Qualifications

Previous experience in client onboarding, implementations, or project management (preferred).
Previous experience in a customer-facing role (essential).
Experience building and maintaining strong client relationships.
Experience facilitating training and driving user adoption.
Familiarity with Salesforce, Wrike, Vidyard, and Microsoft Suite.
Familiarity with project management tools.
Strong problem-solving and creative thinking skills.
Excellent communication and stakeholder management abilities.
Ability to manage multiple priorities in a KPI-driven environment.
Strong organisational and time management skills.
Quick learner with a proactive and adaptable approach.
Travel industry knowledge (preferred).
Fluent or native French language skills (desired).
Degree qualification (preferred).
Experience with Concur onboarding and implementation (advantageous).
Experience configuring HR Feeds, SSO, Duty of Care, or similar technical solutions (advantageous).
Bilingual French/English required, due to the nature of the role of dealing with both English and French clients and suppliers
Bilingual French/English required, due to the nature of the role of dealing with both English and French team members

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses

Location – Ottawa, Canada

If this sounds like the opportunity you have been waiting for then APPLY NOW.

Have questions about this opportunity? Reach out to our recruitment team at  fccareers@flightcentre.ca

For this position, we anticipate offering an annual salary of $97,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

As part of our recruitment process, we may use AI tools to assist in various stages, including the screening and assessment of applications. These tools support our evaluation of candidates based on role relevant qualifications, skills and experience. All decisions are made by our hiring team and stakeholders.

Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
🤝 2026 Disability Index®: World’s Top Disability Inclusive Business

Apply About employer

More about this job

Responsibilities

Manage client onboarding projects from contract signing through go-live, serving as the primary contact and trusted advisor while coordinating with Sales and operational teams. Deliver customized training, support technology adoption and technical implementations, monitor milestones, and improve onboarding processes and client transitions.

Requirements

Candidates need customer-facing experience, strong client relationship and stakeholder management abilities, and the capacity to deliver training, drive adoption, and manage multiple priorities. French and English fluency is required; onboarding or project management experience is preferred, while Concur implementation and technical configuration experience are advantageous.

Skills

Client Onboarding
Project Management
Training Delivery
User Adoption
Implementation Management
Stakeholder Management
Customer Feedback Analysis
Problem-Solving
Communication
Organization
Time Management
Salesforce
Wrike
Vidyard
Concur

Benefits

Paid Time Off
Travel Discounts
Health and Wellness Programs
Financial Wellness Services
Award Nights and Conferences
Extended Health Care
Dental Insurance
Vision Care
Gender-Affirming Care
Fertility Care
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Long-Term Disability Insurance
Employee Assistance Program
Retirement Plan Matching
Tuition Reimbursement
Employee Share Plan
Global Career Opportunities
Paid Volunteer Day

Visa sponsorship

Not detected in the job text

Keywords

Corporate Travel
Client Onboarding
Implementation
Project Management
Customer Success
Stakeholder Management
Training
User Adoption
Melon
Concur
Salesforce
Wrike
Vidyard
Microsoft Suite
HR Feeds
Single Sign-On
Duty of Care
Technical Configuration
Customer Feedback
Sales Collaboration
RFP Responses
Process Improvement
Bilingual French and English
SME Market

Report this job