Jobs in Canada

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Added 14 hours ago
S
HIS Specialist - Project REACH - Temporary Full-Time - 2026-19226 (2026-19226)
Sunnybrook
Toronto, ON
- Full-time
As a valued member of the Project REACH team, the HIS Analyst is a highly motivated and experienced individual, who will be accountable to their assigned solution area. Using their…
Added 16 hours ago
TI
Treasury Project Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for "Treasury Project Analyst"
Added 16 hours ago
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Private Wealth Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Supports the management & execution of the assigned business/group program or project, including providing input to design, development & execution. Supports the execution of program…
Added 17 hours ago
NS
Senior Business Analyst
Nova Scotia Power
Halifax, NS
- Full-time
We are looking for a Senior Business Analyst to join our team. Reporting to the Manager, Tech PMO Strategy, you will be accountable for leading the overall business analysis approach and…
Added 19 hours ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 22 hours ago
UH
Senior Project & Business Process Analyst - Digital PMO
University Health Network
Toronto, ON
- Contract
An exciting opportunity is available to showcase your talents as a Senior Project Analyst supporting the Digital Research Experience Portfolio. This position will deliver solutions that are…
Added 3 days ago
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Senior Financial Planning Analyst
ecobee
Toronto, ON
- Full-time
Our finance team is looking for a Senior Financial Analyst reporting to the Manager FP&A to join the team. You are an experienced finance professional who works independently and builds…
Added 3 days ago
E
Financial Planning Analyst
ecobee
Toronto, ON
- Full-time
…operations run smoothly and that we provide actionable insights to business leaders across the company. We love to leverage each other's skills to solve problems, learn, and create…
Added 3 days ago
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Senior Analyst, Credit Risk Model Validation
BMO
Toronto, ON · FCP
- Full-time
Seeking a skilled and experienced professional to join our Model Risk Management Team as a Senior Analyst, Model Risk, Credit Risk. As a senior analyst in our second line of defense risk…
Added 3 days ago
GP
Financial Planning Analyst
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
…operations run smoothly and that we provide actionable insights to business leaders across the company. We love to leverage each other's skills to solve problems, learn, and create…
Added 3 days ago
GP
Senior Financial Planning Analyst
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Our finance team is looking for a Senior Financial Analyst reporting to the Manager FP&A to join the team. You are an experienced finance professional who works independently and builds…
Added 3 days ago
NS
Software Development Agile Business Analyst
NHS Scotland
Mackenzie, BC
- Full-time
We are seeking an experienced agile business analyst to join our Software Development Scrum Teams. Candidates should have experience of working in a technical setting, be familiar will all…
Added 3 days ago
PS
Data Analyst
Paladin Security Group Ltd
Burnaby, BC
- $70,000 to $90,000 CAD / year
- Full-time
…collaborative, practical environment focused on solving real business challenges, improving workflows, and delivering clear data solutions that drive business…
Added 3 days ago
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Client Transformation Analyst (Hybrid)
Broadridge
Toronto, ON
- Full-time
As a member of the Client Transformation Team, the Client Transformation Analyst engages on strategic business solutions opportunities and Canadian financial services clients. This role…
Added 3 days ago
WF
Security Analyst, GRC
West Fraser
Vancouver, BC
- Full-time
As a member of West Fraser’s Cyber Security team, you will play a critical role in ensuring that this information is secure while enabling technology and business partners to innovate,…
Added 3 days ago
Senior Business Process Analyst
iGaming Ontario
Toronto, ON
iGaming Ontario is hiring a Senior Business Process Analyst. Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale…
Added 3 days ago
PC
Business Credit Analyst
Prospera Credit Union
Surrey, BC
- Full-time
As Business Credit Analyst (BCA), you will provide analytical and administrative and member support to the Business Relationship Managers (BRMs). Responsibilities include preparing and…
Added 3 days ago
M
Senior Analyst, Transfer Pricing
MNP
Toronto, ON
- Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 3 days ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 4 days ago
FC
SENIOR BUSINESS ANALYST – POST BOOKING OPTIMIZATION - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
Senior Business Analyst – Post Booking Optimization
Added 4 days ago
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e-Emphasys ERP Techno-Functional Expert
Jobgether
Canada
- $105,000 to $125,000 CAD / year
- Contract
At least 8 years of experience as an ERP Business Analyst or Functional Consultant.
Added 4 days ago
J
e-Emphasys ERP Techno-Functional Expert
Jobgether
Canada
- $105,000 to $125,000 CAD / year
- Full-time
At least 8 years of experience as an ERP Business Analyst or Functional Consultant.
Added 4 days ago
BI
Bilingual BMO Insurance Service Centre Analyst
BMO Insurance
Toronto, ON
- Full-time
The Bilingual BMO Insurance Service Center (BISC) Analyst will play a key role in supporting the bank's purpose of "Boldly Grow the Good in Business and Life.” As an integral member of the…
Added 4 days ago
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Bilingual BMO Insurance Service Centre Analyst
BMO
Toronto, ON · YNG
- Full-time
The Bilingual BMO Insurance Service Center (BISC) Analyst will play a key role in supporting the bank's purpose of "Boldly Grow the Good in Business and Life.” As an integral member of the…
Added 4 days ago
O
Senior Product Marketing Manager
OpenText
Waterloo, ON
- Full-time
Support customer proof development, analyst and influencer engagement, and partner-ready messagin

Flight Centre

Flight Centre - Business Analyst - Toronto, ON

ON, Canada

For this position, we anticipate offering an annual salary of $70,000 - $90,000.

Apply on careers.pageuppeople.com About employer

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Job details

Pay: For this position, we anticipate offering an annual salary of $70,000 - $90,000.
Posting language: English
Posted: Oct 20, 2026

Original job description

Business Analyst

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

Join Flight Centre Travel Group’s Digital Workplace Team and play a key role in shaping the tools and platforms that support our global Onboarding and Customer Success teams. This is an exciting opportunity for an analytical and detail-oriented Business Analyst who enjoys solving business problems, uncovering insights, and translating stakeholder needs into meaningful outcomes. You’ll collaborate closely with Product Managers, Developers, QA resources, and business stakeholders to ensure solutions deliver measurable business value. If you thrive in a fast-paced environment where communication, critical thinking, and continuous improvement are valued, we’d love to hear from you.

Key Responsibilities

Gather and analyze business context through stakeholder engagement, process documentation, support records, operational evidence, and business communications.
Complete Project Analysis for new products and Change Request Analysis for enhancements to existing platforms.
Document current-state processes, business impacts, risks, dependencies, and feasibility considerations.
Structure work into business-outcome-focused Epics and produce comprehensive Business Analysis documentation.
Define and document business requirements, expected outcomes, acceptance criteria, and key success measures.
Write detailed acceptance criteria using Given/When/Then methodology.
Provide business-impact data, supporting evidence, and scope recommendations to assist prioritization decisions.
Leverage approved AI tools to improve analysis quality, identify gaps, validate requirements, and challenge assumptions while maintaining accountability for final outputs.
Facilitate requirements workshops, walkthroughs, and stakeholder discussions.
Ensure approved business decisions and requirements are accurately documented before design commences.
Support Design, Development, QA, and UAT activities by providing timely business clarification and requirement updates.
Participate in design reviews to confirm alignment between solutions and approved business outcomes.
Lead UAT planning, execution, defect management, retesting activities, and final business sign-off.
Maintain complete and traceable requirements, decisions, and documentation within Notion.
Maintain process maps and delivery flows using approved modeling tools.
Review support cases, usage trends, recurring issues, and feedback to identify opportunities for improvement.
Apply sound judgement when handling customer, business, operational, and system information.
Communicate effectively across technical and non-technical audiences, global regions, and multiple time zones.
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

Previous experience as a Business Analyst, ideally within enterprise SaaS, CRM, low-code, automation, or digital workplace environments.
Demonstrated experience producing structured business analysis from problem definition through implementation and UAT.
Strong experience writing Given/When/Then acceptance criteria.
Experience maintaining traceability between business requirements, design decisions, testing, and sign-off activities.
Proven ability to synthesize complex, incomplete, or conflicting information into clear business requirements.
Strong understanding of business analysis methodologies and stakeholder management practices.
Experience collaborating with developers, technical leads, and cross-functional delivery teams.
Experience using AI tools to support requirements analysis, validation, or quality review.
Experience using Notion or similar requirements and documentation platforms.
Exposure to Nintex K2, Microsoft Power Platform, Salesforce, or comparable workflow and automation platforms.
Knowledge of Dataverse, Azure, integrations, Azure DevOps, GitHub, or similar technologies is advantageous.
Experience with Lucidchart or comparable process-modeling tools is preferred.
Excellent written and verbal communication skills.
Strong facilitation, stakeholder engagement, and problem-solving skills.
Ability to manage confidential and sensitive information appropriately.
CBAP, PMI-PBA, or related Business Analysis certification is advantageous.
Ability to collaborate across global time zones, including occasional early morning or evening meetings.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses

Location – Toronto, Canada

If this sounds like the opportunity you have been waiting for then APPLY NOW.

Have questions about this opportunity? Reach out to our recruitment team at  fccareers@flightcentre.ca

For this position, we anticipate offering an annual salary of $70,000 - $90,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

As part of our recruitment process, we may use AI tools to assist in various stages, including the screening and assessment of applications. These tools support our evaluation of candidates based on role relevant qualifications, skills and experience. All decisions are made by our hiring team and stakeholders.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
🤝 2026 Disability Index®: World’s Top Disability Inclusive Business

Apply on careers.pageuppeople.com About employer

More about this job

Responsibilities

The Business Analyst will gather and analyze business requirements to support global Onboarding and Customer Success teams. They will collaborate with cross-functional teams to document processes, define acceptance criteria, and lead UAT activities to ensure measurable business value.

Requirements

Candidates should have experience as a Business Analyst, ideally within enterprise SaaS or automation environments. Proficiency in writing acceptance criteria, using documentation platforms like Notion, and strong stakeholder management skills are required.

Skills

Business analysis
Stakeholder engagement
Process documentation
Requirements gathering
Acceptance criteria
Given/When/Then methodology
User acceptance testing
Notion
Process modeling
Data analysis
Problem solving
Communication
Facilitation
Workflow automation
SaaS
CRM

Benefits

Extended health care
Dental care
Vision care
Gender affirming care
Fertility care
Life insurance
AD&D insurance
Critical illness insurance
Long term disability insurance
Employee assistance program
RRSP/RPP with matching
Tuition reimbursement program
Employee share plan
Paid time off
Travel perks and discounts
Health and wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
SaaS
CRM
Automation
Digital Workplace
Notion
Nintex K2
Microsoft Power Platform
Salesforce
Dataverse
Azure
Azure DevOps
GitHub
Lucidchart
CBAP
PMI-PBA
UAT
Process Mapping
Stakeholder Management
Requirements Analysis
Epics
Change Request Analysis
Project Analysis
Workflow Automation
Travel Industry

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Jobs in Canada