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Added 6 mins ago
AS
Business Data Analyst
Apex Systems
Toronto, ON
- $65 to $70 CAD / hour
- Contract
Apex Systems is seeking a Business Data Analyst to join a leading financial services organization in Toronto. This role sits within a business process analytics team in a banking line of…
Added 6 mins ago
PB
Risk & Compliance Analyst / Auditor
Pacific Blue Cross
Burnaby, BC
- Full-time
We're looking for an experienced Risk & Compliance Analyst / Auditor who can help us strengthen how we identify, assess, and manage risk across Pacific Blue Cross.
Added 6 mins ago
B
Senior Financial Analyst
BGIS
Markham, ON
- Full-time
The Senior Financial Analyst provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or…
Added 7 mins ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
We are hiring a Relief Full Time Senior Business Analyst to join our team in Surrey, B.C.
Added 22 mins ago
TH
Replenishment Analyst
The Home Depot
Canada
- Full-time
The Replenishment Analyst has responsibility for the tactical execution of category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and…
Added 22 mins ago
AC
Marketing Manager - Cargo
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Demonstrated experience developing and executing integrated marketing and brand strategies, campaigns, and programs across multiple channels and customer touchpoints.
Added 36 mins ago
AI
Data Business Analyst - PL/SQL, T-SQL & Data Warehousing
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
The business team is responsible for the creation of the L2 Model, supported by the Project Business Analyst, Solution Architect, and TSBI.
Added 36 mins ago
C(
Compliance Analyst
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
As a Compliance Analyst at Clarity, you will support the day-to-day work that keeps our broker-dealer and investment adviser compliant. You will start with defined, process-driven tasks and…
Added 36 mins ago
IS
Business Intelligence Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
2 to 5 years of experience in a business intelligence or data analyst role, ideally within the manufacturing sector.
Added 36 mins ago
BI
Bilingual BMO Insurance Service Centre Analyst
BMO Insurance
Toronto, ON
- Full-time
The Bilingual BMO Insurance Service Center (BISC) Analyst will play a key role in supporting the bank's purpose of "Boldly Grow the Good in Business and Life.” As an integral member of the…
Added 36 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 36 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 37 mins ago
B
Bilingual BMO Insurance Service Centre Analyst
BMO
Toronto, ON · YNG
- Full-time
The Bilingual BMO Insurance Service Center (BISC) Analyst will play a key role in supporting the bank's purpose of "Boldly Grow the Good in Business and Life.” As an integral member of the…
Added 37 mins ago
Entry-Level Finance Analyst - Kiewit Nuclear Canada
Kiewit
Oakville, ON
The Financial Analyst is an entry level role focused on supporting a project in accounting and finance related functions. Each project at Kiewit is run like a small business, with the…
Added 37 mins ago
LD
Ecommerce Data Insights Analyst
London Drugs Limited
Richmond, BC
- $33.18 to $34.89 CAD / hour
- Other
…operated retailers, we're committed to delivering exceptional customer experiences across both our stores and digital channels. Our teams work collaboratively to solve problems, drive…
Added 52 mins ago
C
Compliance Analyst
Clarity
Vancouver, BC
- $75,000 to $100,000 CAD / year
- Full-time
As a Compliance Analyst at Clarity, you will support the day-to-day work that keeps our broker-dealer and investment adviser compliant. You will start with defined, process-driven tasks and…
Added 1 hour ago
S
Application System Analyst ( 6 months contract )
Sobeys
AB · Greater Edmonton Metropolitan Area
- Contract
…have a 6 months contract opportunity for a Application System Analyst. This role can be based out of one of our main offices including: Stellarton, NS, Dartmouth, NS, Mississauga, ON,…
Added 1 hour ago
VB
Credit and Collections Analyst
Vaco by Highspring
Waterloo, ON
- $65,000 to $70,000 CAD / year
- Full-time
Manage a portfolio of customer accounts, ensuring compliance with credit policies and proactive risk management.
Added 1 hour ago
AE
Senior Demand Forecast Analyst - NAM
Arc'teryx Equipment
North Vancouver, BC
- Full-time
…drives aligned decisions that support growth, profitability, and customer experience across Demand Planning, Inventory Planning, and…
Added 1 hour ago
UO
Billing Analyst, U of C Medical Group
University of Calgary
Calgary, AB
- Full-time
The University of Calgary Medical Clinic in the Cumming School of Medicine is currently seeking a Full-time Regular Billing Analyst.
Added 1 hour ago
MC
Data Analyst – Power BI Microsoft Fabric (36191)
Myticas Consulting
Ottawa, ON
- Full-time
This is an excellent opportunity for a junior-to-mid-level Data Analyst with strong Power BI, SQL and Microsoft data technologies experience who enjoys turning data into meaningful…
Added 1 hour ago
Analyste en modélisation et simulation électrique / Electrical Modeling and Simulation Analyst
OPAL-RT
Montreal, QC
Connaissances et expérience requises : Solides connaissances en modélisation et en dynamique des réseaux électriques, notamment en simulation électromagnétique transitoire (EMT) et dans le…
Added 1 hour ago
A
Senior Demand Forecast Analyst - NAM
ARC'TERYX
North Vancouver, BC
- Full-time
…drives aligned decisions that support growth, profitability, and customer experience across Demand Planning, Inventory Planning, and…
Added 1 hour ago
CI
Customs Analyst
Cole International
Heron Bay, ON
- Full-time
With more than six decades of experience, Cole International has grown to become one of the most trusted names in logistics and customs brokerage across North America. Our success is rooted…
Added 1 hour ago
B
Senior Financial Analyst
BGIS
Markham, ON
- Full-time
The Senior Financial Analyst provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or…

Flight Centre

Senior Business Analyst – Post Booking Optimization - Toronto, ON

ON, Canada

For this position, we anticipate offering an annual salary of $110,000 - $145,000.

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Job details

Pay: For this position, we anticipate offering an annual salary of $110,000 - $145,000.
Experience: 5+ years' experience in business analysis, including complex and ambiguous problem-solving environments
Posting language: English
Posted: Nov 5, 2026

Original job description

Senior Business Analyst – Post Booking Optimization

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

We're looking for a Senior Business Analyst to play a pivotal role in shaping and scaling our Post Booking Optimization program across global markets. This is an exciting opportunity to work at the center of strategic decision-making, helping determine where we invest, who we partner with, and how we deliver meaningful savings for some of the world's largest corporate travel programs. You'll work directly with the Program Leader and Product Managers, gathering insights from customers, markets, and vendors to build evidence-based recommendations that influence major business decisions. If you're naturally curious, commercially minded, and passionate about turning complex information into actionable outcomes, we'd love to hear from you.

Key Responsibilities

Investigate and document post booking optimization capabilities across multiple markets, including operational, regulatory, supplier, and invoicing requirements
Research customer and prospect needs across large-market and SME travel programs to inform future product and program development
Evaluate and map the vendor and partner landscape, identifying strengths, gaps, and integration requirements.
Analyze and document the end-to-end post booking optimization value chain, including monitoring, decisioning, servicing, measurement, and invoicing processes
Assess build, buy, rent, and partner opportunities to support strategic program decisions
Build and maintain financial KPIs, metrics, and performance measures across hotel and air optimization activities
Identify areas of commercial opportunity through data analysis and evidence-based recommendations
Document commercial and operational processes, including local market variations and manual workflows
Determine and document business, system, and development dependencies to support successful delivery
Monitor emerging travel and technology trends and recommend innovative solutions and opportunities
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

5+ years' experience in business analysis, including complex and ambiguous problem-solving environments
Demonstrated experience conducting customer, stakeholder, and vendor discovery activities and translating findings into business recommendations
Proven ability to assess vendors and partners based on capability, business fit, and integration requirements
Experience within corporate travel, travel technology, or a related industry
Strong understanding of supplier commercial models, managed travel programs, and post-booking servicing
Knowledge of hotel and air content, negotiated and public rates and fares, fare rules, and cancellation/change conditions
Strong analytical capability with experience working with large transactional datasets
Experience developing measurement methodologies and performance metrics
Ability to communicate insights clearly and distinguish evidence from opinion
Comfortable collaborating across multiple markets and time zones
Experience writing detailed requirements for technical teams
Degree in Technology, Business, or a related discipline preferred

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses

Location – Toronto, Canada

If this sounds like the opportunity you have been waiting for then APPLY NOW.

Have questions about this opportunity? Reach out to our recruitment team at  fccareers@flightcentre.ca

For this position, we anticipate offering an annual salary of $110,000 - $145,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

As part of our recruitment process, we may use AI tools to assist in various stages, including the screening and assessment of applications. These tools support our evaluation of candidates based on role relevant qualifications, skills and experience. All decisions are made by our hiring team and stakeholders.

Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
🤝 2026 Disability Index®: World’s Top Disability Inclusive Business

#LI-NK1#LI-Onsite

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More about this job

Responsibilities

The Senior Business Analyst will investigate and document post-booking optimization capabilities to drive strategic decision-making and operational efficiency. They will analyze vendor landscapes, build financial KPIs, and translate complex market insights into actionable recommendations for global corporate travel programs.

Requirements

Candidates must have 5+ years of experience in business analysis within complex environments, preferably in corporate travel or travel technology. A degree in Technology, Business, or a related discipline is preferred, along with strong analytical skills and experience in vendor discovery.

Skills

Business analysis
Problem-solving
Stakeholder discovery
Vendor assessment
Corporate travel
Travel technology
Supplier commercial models
Managed travel programs
Data analysis
Performance metrics
Technical requirements writing
Process documentation
Financial KPIs
Market research
Strategic planning

Benefits

Paid time off
Travel perks and discounts
Health and wellness programs
Employee financial wellness services
Extended health care
Dental care
Vision care
Gender affirming care
Fertility care
Life insurance
AD&D insurance
Critical illness insurance
Long term disability insurance
Employee assistance program
RRSP/RPP with matching
Tuition reimbursement program
Employee share plan

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Post Booking Optimization
Corporate Travel
Travel Technology
Data Analysis
KPIs
Vendor Management
Market Research
Process Mapping
Strategic Planning
Financial Modeling
Operational Efficiency
Stakeholder Management
Requirements Gathering
Travel Industry
Invoicing
Supplier Management
Product Development
Business Intelligence
Performance Measurement

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