Jobs in Canada

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CO
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www.saintjohn.ca (careers/employment opportunities)
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UO
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Flightpath

Flight Coordinator - Dispatch

Cambridge, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 11, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Join Flightpath and help bring every journey together.

Behind every successful flight is a team making sure the details come together.

Flightpath is a growing private aviation company providing aircraft management and charter services across Canada and the United States. We’re looking for a resourceful, detail-oriented Flight Coordinator to join our Dispatch team and help deliver safe, seamless and personalized travel experiences.

Whether you’re a recent aviation graduate ready to apply your knowledge or have a few years of relevant experience, this is an opportunity to develop your skills and contribute to a growing operation.

The Opportunity at Flightpath

Flightpath offers the opportunity to make a meaningful impact within a growing business aviation organization where safety, professionalism, and client service are fundamental to everything we do.

Working closely with Pilots, Flight Operations, Maintenance, Charter Sales and Aircraft Owner Services, you’ll coordinate trip logistics, monitor flight activity and keep people informed as plans evolve. You’ll bring curiosity, sound judgment and a willingness to learn. In return, you’ll gain practical exposure to private aviation operations, where exceptional client service and dependable coordination make a difference every day.

What You’ll Do

Monitor departures, active flights and arrivals, maintaining accurate flight information and promptly escalating delays, missing reports or operational concerns.
Prepare and update trip itineraries, schedules and operational details.
Coordinate ground handling, fuel, crew accommodations, transportation and positioning travel.
Support customs documentation, airport arrangements and permit coordination in accordance with established procedures.
Arrange passenger transportation, catering and special requests, with care and discretion.
Communicate changes clearly and promptly to crews, internal teams and service providers.
Maintain accurate trip records, operational systems and shift handovers.
Collect and check crew documents for completeness and currency, maintaining records in JetInsight and Air Crew Academy.
Follow established safety procedures and contribute ideas that improve coordination and service.

What You Bring

A bachelor’s degree or diploma in Business, Aviation Management, Flight Operations or a related field is preferred; an equivalent combination of education and relevant experience will be considered.
Previous customer service experience is required, with the ability to respond professionally and thoughtfully to client needs.
Experience in aviation, flight operations, flight coordination, dispatch or airport operations is an asset.
An exceptional customer service mindset, with a proactive approach to anticipating needs and delivering a seamless, personalized experience.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
Clear, professional written and verbal communication.
Sound judgment, critical thinking and problem-solving skills, with the ability to remain calm and adaptable when plans change.
Strong working knowledge of Microsoft 365 and the ability to quickly learn flight scheduling and operational systems.
A dependable, collaborative approach, with ownership of tasks and consistent follow-through.
A strong commitment to safety, discretion and confidentiality.

Schedule & Required Availability

Private aviation operates beyond standard business hours. Candidates must be available for:

Rotating eight-hour shifts within an operational coverage window of 6:00 a.m. to midnight.
Scheduled weekend shifts and statutory holidays.
Participation in an on-call rotation, including responding to operational needs outside scheduled shifts.

Weekend shift hours and on-call arrangements will be discussed during the recruitment process.

Ready to Help Bring Every Flight Together?

Send your resume to careers@flightpathair.com with Flight Coordinator in the subject line. Tell us briefly what interests you about aviation and what you would bring to the team.

At Flightpath, we are committed to building a workplace founded on professionalism, respect, collaboration, and inclusion. We believe diverse perspectives strengthen our team, enhance innovation, and elevate the exceptional service we provide to our clients. As an equal opportunity employer, we welcome applications from qualified individuals of all backgrounds, experiences, and perspectives.

Flightpath is committed to providing an accessible recruitment experience. Accommodation is available throughout the recruitment and selection process in accordance with applicable human rights legislation. If you require accommodation at any stage of the process, please let us know and we will work with you to meet your needs.

Thank you for considering a career with Flightpath. Our team will contact applicants selected to move forward in the recruitment process. Applicants must be legally authorized to work in Canada at the time of application.

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More about this job

Responsibilities

Monitor flight activity and coordinate trip itineraries, ground services, customs documentation, permits, passenger requests, and communications with crews and internal teams. Maintain accurate operational records and crew documents, complete shift handovers, follow safety procedures, and help improve coordination and service.

Requirements

A degree or diploma in business, aviation management, flight operations, or a related field is preferred, with equivalent education and relevant experience also considered; previous customer service experience is required. Candidates should have strong organizational, communication, problem-solving, and Microsoft 365 skills, a commitment to safety and confidentiality, and availability for rotating shifts, weekends, statutory holidays, and on-call duties.

Skills

Customer Service
Flight Coordination
Flight Monitoring
Trip Planning
Operational Coordination
Ground Handling Coordination
Customs Documentation
Permit Coordination
Written Communication
Verbal Communication
Organization
Attention To Detail
Critical Thinking
Problem-Solving
Microsoft 365
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Private Aviation
Aircraft Management
Charter Services
Flight Dispatch
Flight Operations
Flight Monitoring
Trip Itineraries
Flight Scheduling
Ground Handling
Fuel Coordination
Crew Accommodations
Positioning Travel
Customs Documentation
Airport Arrangements
Permit Coordination
Passenger Transportation
Catering
Crew Documents
JetInsight
Air Crew Academy
Microsoft 365
Operational Systems
Shift Handovers
Safety Procedures
Customer Service
Confidentiality

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Work requirements

Jobs in Canada