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Added 1 min ago
TO
Public Works Foreman
Town of Peace River
Peace River, AB
- Full-time
Reporting to the Public Works Manager, this is a hands-on leadership position for someone who enjoys being out in the field, solving problems, supporting employees, and making sure the job…
Added 1 min ago
PG
Planning Manager
People Group
Toronto, ON
- $180,000 to $200,000 CAD / year
- Full-time
Work closely with construction, engineering and commercial teams to ensure the programme reflects actual delivery.
Added 2 mins ago
DI
[Toronto] Investment & Strategy Analyst
Dedale Intelligence
Canada
- Full-time
You are Tier 1 engineering/business school young graduate, specializing in Business/Finance/Corporate business/Corporate finance/Engineering/Strategy
Added 46 mins ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 46 mins ago
AN
Project Manager (Design-Build)
Avia NG Airport Consultants
Richmond Hill, ON
- $100,000 to $140,000 CAD / year
- Full-time
We are currently seeking a client-oriented Design-Build Project Manager to join our team in Richmond Hill.
Added 1 hour ago
IC
Quality Assurance Specialist- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
We are actively seeking a Quality Assurance Specialist to join the Côté Gold Mine site and report to the Manager of Projects. The role provides independent verification that construction,…
Added 1 hour ago
AC
Field Service Technician - Specialty Rental - Acheson, Alberta, Canada
Atlas Copco
AB · Alberta, Canada
- Full-time
Report directly to the Customer Support Manager.
Added 1 hour ago
AC
Buyer
Atlas Copco Group
ON · Ontario, Canada
- Full-time
Bring your curiosity to work as our next Buyer. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in…
Added 1 hour ago
AC
Test Technician
Atlas Copco Group
Burlington, ON
- Full-time
You will be part of our testing team reporting to Test Manager. Your mission is to setup and complete performance testing of centrifugal pumps. You will contribute directly to how we create…
Added 1 hour ago
AC
Mechanical Designer
Atlas Copco Group
Burlington, ON
- Full-time
…our mechanical designing team reporting to Mechanical Design Manager. In this role, your mission is to create designs and technical drawings for rotating machinery and equipment. They will…
Added 1 hour ago
AC
Onsite Technician
Atlas Copco
Oshawa, ON
- Full-time
…plant in Oshawa Ontario, and you will report to the Onsite Manager at General…
Added 1 hour ago
AC
Field Service Technician - Specialty Rental - Acheson, Alberta, Canada
Atlas Copco
Acheson, AB
- Full-time
Report directly to the Customer Support Manager.
Added 1 hour ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
Added 2 hours ago
A
Software Development Manager, Platform Engineering
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Software Engineering Manager, Horizontal Service
Added 2 hours ago
UO
Project Manager
University of Victoria
Victoria, BC
- Full-time
…utilizing internationally recognized standards. The Project Manager (PM) reports to the Associate Director of Applied Science…
Added 2 hours ago
Food & Beverage Manager
Rosewood Hotel Group
Vancouver, BC
Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and outstanding F&B Manager.
Added 2 hours ago
Restaurant Manager
Rosewood Hotel Group
Vancouver, BC
Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and outstanding F&B Manager.
Added 3 hours ago
Weekend Part Time Operations Generalist
Rogers Sports & Media
AB · Edmonton, AB
Work with Production Engineering on equipment faults and failures.
Added 3 hours ago
TU
Project Coordinator - Electrical Technical Support
The University of British Columbia
Vancouver, BC
- $7,782 to $8,344 CAD / month
- Full-time
Added 3 hours ago
UO
Project Coordinator - Electrical Technical Support
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $7,782 to $8,344 CAD / month
- Full-time
Added 3 hours ago
SL
Engineering Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
As Engineering Manager, you're accountable for a single squad's delivery, people development, and execution quality. You balance hands-on technical contribution with people leadership. You…
Added 5 hours ago
HR
OCS Senior Engineer
Hitachi Rail
Mississauga, ON
- Full-time
5 up to 10 years of Engineering and Commissioning expertise.
Added 5 hours ago
OI
Data Implementation Engineer
Odaia Intelligence Inc.
Remote, Canada
- Full-time
- Remote
As a Data Implementation Engineer reporting to the Manager, Technical Implementations, you will play a critical role in configuring and implementing our AI-driven platform to enable our…
Added 5 hours ago
OI
Senior Data Implementation Engineer
Odaia Intelligence Inc.
Remote, Canada
- Full-time
- Remote
As a Senior Data Implementation Engineer, reporting to the Manager, Technical Implementations, you will own complex customer implementations end-to-end and act as a technical escalation…
Added 5 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
We are looking for our next Integrated Supply Chain Manager. Could it be you?

FLiiP

Customer Success Manager

Remote, Canada

Remote

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 3-5 years of customer success, account management, or client-facing experience
Posting language: English
Posted: Oct 8, 2026

Original job description

About FLiiP

FLiiP is revolutionizing fitness business management through our all-in-one SaaS platform. As a seed-stage startup, we've recently raised over 4 million CAD and are scaling rapidly, aiming to 4x our growth over the next two years. We serve gyms, yoga studios, martial arts centers, and other fitness businesses with powerful software solutions that streamline operations and improve customer management. We're part of the Google for Startups Accelerator and backed by top investors.

Role Overview

We're seeking a proactive Customer Success Manager to drive customer retention, expansion, and advocacy. This is a founding CS role where you'll build relationships with our fitness industry clients, ensure they achieve their business goals using FLiiP, and contribute to our rapid growth trajectory. You'll work closely with sales, product, and support teams to deliver exceptional customer experiences.

Guide new clients through the onboarding steps while transitioning from their previous software to FLiiP
Identify opportunities for account expansion and revenue generation within our customer base
Advise customers on how to improve their performance and their return on investment
Clearly communicate the benefits of new product features and ensure customers adopt them quickly
Work closely with our product and engineering teams to resolve issues
Work collaboratively with clients to help them fully understand our value and achieve results

3-5 years of customer success, account management, or client-facing experience
Bilingual - French/English (written and verbal) with a preference for english native speakers
Experience in B2B SaaS or technology environments
Proven track record of managing customer relationships and driving retention
Analytical mindset with ability to interpret customer data and usage metrics
Self-motivated with excellent organizational and project management skills
Experience in fitness, wellness, or related industries is an aset

Personal Attributes

Proactive Builder: Takes initiative and drives improvements independently
Data-Driven: Uses metrics to inform decisions and measure success
Team Player: Collaborative approach with strong cross-functional skills
Relationship-Oriented: Builds trust and meaningful connections with clients
Curious & Quick Learner: Adapts quickly and embraces new challenges
Resilient & Adaptable: Thrives in fast-paced startup environment
Positive Attitude: Maintains optimism and grows with feedback

Competitive salary and benefits package
Hybrid work model with flexible remote culture
Health & insurance benefits
Health, Fitness & Wellness program: We provide all employees an allowance to encourage them to move
Direct access to executive team and significant growth opportunities
Career advancement opportunities in various department (Customer Success, Sales, Marketing, etc.)

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More about this job

Responsibilities

The Customer Success Manager will drive customer retention, expansion, and advocacy by guiding clients through onboarding and ensuring they achieve their business goals. They will collaborate with sales, product, and support teams to resolve issues and communicate the value of new product features.

Requirements

Candidates must have 3-5 years of experience in customer success or account management within a B2B SaaS or technology environment. Proficiency in both French and English is required, along with strong analytical skills and a proactive, data-driven mindset.

Skills

Customer success
Account management
B2B SaaS
Onboarding
Data analysis
Project management
Communication
Strategic planning
Problem solving
Fitness industry knowledge
Technical proficiency

Benefits

Health insurance
Fitness and wellness program
Flexible remote culture
Growth opportunities
Career advancement

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Customer Success
Account Management
B2B
Fitness Industry
Onboarding
Retention
Revenue Generation
Data Metrics
Product Adoption
Startup
Google for Startups Accelerator
Project Management
Client Relations
Software Solutions

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