Jobs in Canada

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Added 9 mins ago
T
Software Engineer II (Full Stack)
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 9 mins ago
KH
Territory Business Manager
Kraft Heinz
Toronto, ON
- Full-time
Reporting into the Lead, Away from Home (AFH) Planning, Ops, and National Field Sales, the Territory Business Manager (“TBM”) is a front-line sales role responsible for covering a GTA based…
Added 9 mins ago
JH
Business Development, Environmental Services / General Manager (Northwest BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
…experienced Business Development, Environmental Services / General Manager to lead its operations and guide the next phase of growth and impact. Working within one of Canada’s most…
Added 9 mins ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will…
Added 9 mins ago
H
Senior Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology company serving restaurants and local businesses, seeking a Senior Manager, Lifecycle Marketing to build, run and optimise the programmes that drive customer…
Added 9 mins ago
HA
Manager, Signature Events & Community Fundraising
Hope Air
Toronto, ON
- Full-time
Role Description The Manager, Signature Events & Community Fundraising oversees the planning, execution, and growth of Hope Air’s key fundraising events and community-based initiatives.…
Added 9 mins ago
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Advisor, HR Shared Services Centre
Baycrest
Toronto, ON
- Full-time
Reporting to the Manager, Talent Acquisition and HR Shared Services Centre, the Advisor, HR Shared Services Centre plays a key role within the Human Resources team. This position is…
Added 9 mins ago
H
Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology and logistics company seeking a Marketing Manager for its consumer business. Sitting at the intersection of growth, brand and operations, you will own the…
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P
Patient Care Coordinator
Perennial
Winnipeg, MB
- Full-time
Days per week
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HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…inspiration and talent to develop with us as we pursue our ambitious growth…
Added 9 mins ago
QF
QA & Automation Engineer
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
Work-life balance in a hybrid environment with at least 3 days in office
Added 9 mins ago
EV
Marketing Content Manager
Epiphan Video
Ottawa, ON
- Full-time
We're hiring a Content Marketing Manager to create content, run our social channels, and keep the steady flow of web updates, banners and quick requests moving. You'll report to the…
Added 9 mins ago
S
Senior Delivery Manager
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
The role requires a seasoned Delivery Manager who can lead complex, large-scale technology programs within Banking & Financial Services while ensuring delivery excellence and strong client…
Added 9 mins ago
GH
Controller
Golf Hillsdale
Mirabel, QC
- Full-time
…seeking a Controller to help support its relaunch and future…
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Account Executive
MiQ
Montreal, QC
- Full-time
Assisting the Account Manager with insight planning - Considering client objectives, client challenges, vertical specific insights & macro factors
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HS
Manager, Facilities & Maintenance
Hawthorne Seniors Care Community
Port Coquitlam, BC
- Full-time
Through an ambitious vision for growth and innovation, we're creating new opportunities for both the people we serve and the leaders who choose to build their careers with us.
Added 9 mins ago
ZI
Business Development Manager
ZenaTech Inc.
Toronto, ON
- $105,000 to $120,000 CAD / year
- Full-time
As Business Development Manager, you will own the growth of our DaaS software subscriptions. You’ll win new enterprise and mid-market accounts, build strategic partnerships, and work in…
Added 9 mins ago
P4
Leasing Agent
Pier 4 Ltd.
London, ON
- Full-time
Minimum of 3 years of sales experience required
Added 9 mins ago
TM
Sales Representative (Inside Sales)
The ML Group
Toronto, ON
- Full-time
ML Group is seeking a motivated and customer-focused Sales Representative to support the growth of our ready-mix concrete business throughout the GTA. This position serves as the primary…
Added 9 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 9 mins ago
C
C-Store Manager
Co-op
Kipling, SK
- Full-time
Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at…
Added 9 mins ago
C
Gas Bar Attendant (Casual) - Downtown Red Deer- Central Alberta Co-op
Co-op
Red Deer, AB
- Part-time
Perform additional duties as assigned by the manager
Added 9 mins ago
FH
Assistant Store Manager Canada
Follett Higher Education
Toronto, ON
- Full-time
As an Assistant Store Manager - Canada, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales…
Added 9 mins ago
E
Part-Time Recreation Aide
Extendicare
Fort Macleod, AB
- Part-time
- Assist in the planning, organization and implementation of meaningful programs for the residents, in collaboration with the Recreation Manager;
Added 9 mins ago
AU
Wash Aisle Operator
Alsco Uniforms
Edmonton, AB
- Full-time
…next phase of production. You will report to the Production…

FLiiP

Customer Success Manager

Brossard, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 9, 2027
Experience: 3-5 years of customer success, account management, or client-facing experience
Posting language: English
Posted: Oct 16, 2026

Original job description

About FLiiP

FLiiP is revolutionizing fitness business management through our all-in-one SaaS platform. As a seed-stage startup, we've recently raised over 4 million CAD and are scaling rapidly, aiming to 4x our growth over the next two years. We serve gyms, yoga studios, martial arts centers, and other fitness businesses with powerful software solutions that streamline operations and improve customer management. We're part of the Google for Startups Accelerator and backed by top investors.

Role Overview

We're seeking a proactive Customer Success Manager to drive customer retention, expansion, and advocacy. This is a founding CS role where you'll build relationships with our fitness industry clients, ensure they achieve their business goals using FLiiP, and contribute to our rapid growth trajectory. You'll work closely with sales, product, and support teams to deliver exceptional customer experiences.

Guide new clients through the onboarding steps while transitioning from their previous software to FLiiP
Identify opportunities for account expansion and revenue generation within our customer base
Advise customers on how to improve their performance and their return on investment
Clearly communicate the benefits of new product features and ensure customers adopt them quickly
Work closely with our product and engineering teams to resolve issues
Work collaboratively with clients to help them fully understand our value and achieve results

Requirements

3-5 years of customer success, account management, or client-facing experience
Bilingual - French/English (written and verbal) with a preference for english native speakers
Experience in B2B SaaS or technology environments
Proven track record of managing customer relationships and driving retention
Analytical mindset with ability to interpret customer data and usage metrics
Self-motivated with excellent organizational and project management skills
Experience in fitness, wellness, or related industries is an aset

Personal Attributes

Proactive Builder: Takes initiative and drives improvements independently
Data-Driven: Uses metrics to inform decisions and measure success
Team Player: Collaborative approach with strong cross-functional skills
Relationship-Oriented: Builds trust and meaningful connections with clients
Curious & Quick Learner: Adapts quickly and embraces new challenges
Resilient & Adaptable: Thrives in fast-paced startup environment
Positive Attitude: Maintains optimism and grows with feedback

Benefits

Competitive salary and benefits package
Hybrid work model with flexible remote culture
Health & insurance benefits
Health, Fitness & Wellness program: We provide all employees an allowance to encourage them to move
Direct access to executive team and significant growth opportunities
Career advancement opportunities in various department (Customer Success, Sales, Marketing, etc.)

Apply on LinkedIn About employer

More about this job

Responsibilities

Guide new customers through onboarding and migration to FLiiP, help them achieve business goals and improve return on investment, and drive retention, expansion, and advocacy. Communicate product updates, encourage adoption, and collaborate with sales, product, engineering, and support teams to resolve issues and improve customer outcomes.

Requirements

Requires 3–5 years of customer success, account management, or other client-facing experience, bilingual written and verbal French and English, and experience in B2B SaaS or technology. Candidates should have a record of managing customer relationships and retention, analytical and organizational skills, and self-motivation; fitness or wellness industry experience is an asset.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Retention
Account Expansion
Revenue Generation
B2B SaaS
Data Analysis
Usage Metrics
Project Management
Cross-Functional Collaboration
Product Adoption
Client Communication
French
English

Benefits

Competitive Salary and Benefits Package
Flexible Remote Culture
Health and Insurance Benefits
Health, Fitness, and Wellness Allowance
Executive Team Access
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
B2B SaaS
Fitness Business Management
Customer Onboarding
Software Migration
Customer Retention
Account Expansion
Revenue Generation
Return on Investment
Product Features
Product Adoption
Customer Data
Usage Metrics
Account Management
Cross-Functional Collaboration
Fitness Industry
Wellness
French
English
Startup

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Jobs in Canada