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Senior Technical Program Manager (18 Month Contract)
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Flinks

Product Quality Owner - Payments

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

About Flinks

Flinks is the embedded finance platform that brings together connectivity, intelligence, and payments - giving businesses the infrastructure they need to build and deliver seamless financial experiences at scale.

As a leader in Open Finance in Canada, we’ve grown since 2016 into one of North America’s most trusted platforms for financial data access, enrichment, and money movement. We work with innovators across many industries, including lending, fintech, banking, insurance, and wealth management.

Today, our platform connects to 15,000+ financial institutions across North America and powers over 1M monthly connections. We also give our customers unprecedented visibility into 4,500+ real-time financial insights to support smarter decisioning. Companies rely on Flinks to streamline onboarding, verify income, assess credit risk, and power faster payment experiences.

We’re on a mission to drive financial innovation and help businesses build financial experiences that feel effortless, connected, and customer-first. That’s where you come in.

About the Team

The Payments team builds the products that move money on the Flinks platform: EFT, Interac and Guaranteed EFT, which gives end users faster access to their funds. We work with banks, credit unions and fintechs across Canada that need money movement to be fast, reliable and compliant.

As Payments grows, we’re investing in quality, automation and operational excellence. This role sits at the center of that work, partnering daily with Product, Engineering, Implementation and Client teams.

What You’ll Do

You own the day-to-day product health of our standard Payments products. You’ll:

Own and prioritize the Payments backlog (bugs, risks, improvements) and write clear product requirements and acceptance criteria.
Own the quality gate: test strategy, regression testing and release sign-off.
Watch production health: payment and settlement alerts, incident follow-up and root-cause actions.
Guide new bank and fintech clients through standard Payments integrations, with Architects, Developers and Implementation Managers.
Keep public docs, runbooks and test cases accurate and up to date.
Maintain the due-diligence material banks ask for (SLAs, security answers, test evidence).
Act as a trusted point of contact for Payments clients on quality, releases and incidents.

Who You Are

At least 5 years in product quality or product ownership, ideally in SaaS.
You know how payments work: rails, fund flows, settlement, reversals.
You’ve owned releases for production systems where errors cost money.
You spot patterns in recurring defects and fix the cause, not only the bug.
You manage several priorities at once and know what matters first.
You explain technical topics clearly to engineers, clients and leadership.
You are comfortable to lead all scrum ceremonies

Great to Haves

Experience with banks or regulated financial services (FINTRAC, AML, OSFI).
Familiarity with APIs, automated testing and observability tools.

The Interview Process

Meeting with People Ops.
Meeting with Product Quality Manager.
Mini-assignment.
Panel interview.

Apply About employer

More about this job

Responsibilities

You will own the day-to-day product health of standard payment products by managing the backlog, overseeing quality gates, and monitoring production health. Additionally, you will act as a primary point of contact for clients and guide them through technical integrations.

Requirements

The role requires at least 5 years of experience in product quality or ownership, preferably within a SaaS environment. You must possess a deep understanding of payment rails, fund flows, and settlement processes, along with strong communication skills.

Skills

Product ownership
Product quality
Payments
SaaS
Backlog management
Test strategy
Regression testing
Release management
Incident management
Root-cause analysis
API
Automated testing
Observability tools
Stakeholder management
Scrum

Remote locations

Montreal, Quebec, Canada

Remote locations (standardized)

Montreal, Quebec, Canada

Visa sponsorship

Not detected in the job text

Keywords

Product Quality
Payments
SaaS
EFT
Interac
Open Finance
Fintech
Backlog
Quality Gate
Regression Testing
Release Sign-off
Production Health
Settlement
Root-cause Analysis
API
Automated Testing
Observability
Scrum
FINTRAC
AML
OSFI
Embedded Finance
Financial Infrastructure

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