Jobs in Canada

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Added 1 day ago
Senior Manager, Cyber Offerings & Solutions Lead (2 year Fixed Term), Global Consulting Services
Deloitte
Toronto, ON
Partner with key leadership to work to optimize cyber delivery through effective GDN strategy
Added 1 day ago
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General Counsel
LyricFind Inc.
Toronto, ON
- Full-time
US state bar admission is a big plus, as much of our client base and legal work is cross-border
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National Technical Services Manager, Ruminants
Brunel
Canada
- Full-time
Serve as the national technical lead for our client's ruminant portfolio across Canada.
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Shipper/Receiver
Randstad Canada
Guelph, ON
- $20 CAD / hour
- Contract
Consistent full-time day shift: Monday to Friday, 8:00 a.m
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Customer Care Representative
Dynacare
Brampton, ON · Ottawa, ON
- $19.5 to $22.5 CAD / hour
- Contract
Coordinate the distribution of Partner/Customer Update communication using the preferred delivery method for each partner/client
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Manager, Growth Enablement – Account Management
Corporate Compass Group Canada
Mississauga, ON
- Full-time
Partner with Account Management, Sales, Marketing, Operations, and other key stakeholders to align growth initiatives, remove barriers to adoption, and accelerate Member success across the…
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Manager, Service Delivery
Thinkon Inc
Etobicoke, ON
…ensure optimal performance of ThinkOn’s systems that support Partner and…
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Client Experience & Enablement Specialist
Flipp
Canada
Beta Product & Innovation Testing Deployment: Serve as the primary technical deployment partner for high-value clients pioneering new product features, and beta tests. Architect, configure,…
Added 1 day ago
Partner Growth Lead
Google
Toronto, ON
As a Google Partner Growth Lead, you will work with the largest advertising agencies in Canada. You will collaborate closely with agency partners and serve as their ambassador to Google's…
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Clinical Supervisor – NADMIN 19/26
Sioux Lookout Meno Ya Win Health Centre
Sioux Lookout, ON
- Full-time
…individual and group supervision, case consultation, review of client treatment plans, debriefing and coaching, they support the quality, safety and consistency of clinical practice across…
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Health and Safety Specialist
Northern Peak HR
Thunder Bay, ON
- Full-time
Support client health and safety committees (i.e. meeting minutes, inspection documentation, etc.).
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Spiritual Care Coordinator - Allied Health - RPT (0.6) (256433-67)
Joseph Brant Hospital
Burlington, ON
- $38.98 to $48.27 CAD / hour
…designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and…
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Cerner Technical Integration Coordinator
Island Health
Victoria, BC
- Temporary
In support of clinical application delivery, this position guides integration efforts among IM/IT departments including Client Services, Application Support, Network Services and Technical…
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Food Services Manager Long Terme Care (87198001)
Sodexo Canada Ltd
Richmond Hill, ON
- $58,000 to $60,000 CAD / year
- Full-time
- On-site
Canadian Society of Nutrition Management (CSNM) and Advance Food Safety Certification required
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Staff AI Security Developer
Royal Bank of Canada
Toronto, ON
- Full-time
…ship production code, own service reliability on Kubernetes, partner with AI platform and DevOps teams, and directly shape how the bank secures its rapidly growing AI footprint -…
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Director of Avionics, Calgary
TalentWorld
Calgary, AB
Schedule: Monday to Friday, day shift
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RQ11821 - Change Management Consultant - Senior
Source Code
Toronto, ON
- $69.67 to $104.51 CAD / hour
Must have skills:
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Spécialiste principal(e), planification et inventaire bilingue/ Bilingual Senior Planning & Inventory Specialist
FYidoctors
Montréal, QC
- Full-time
Bilinguisme anglais/français requis pour communiquer quotidiennement avec les membres de l’équipe à travers le Canada
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Financial Planner
Royal Bank of Canada
Toronto, ON · Calgary, AB · Edmonton, AB · Halifax, NS · Ottawa, ON · Regina, SK · Burlington, ON · Winnipeg, MB · Vancouver, BC
- Full-time
Lead multi-partner coordination: identify client needs and proactively connect them with appropriate OneRBC partners (credit, banking, complex investments) rather than delivering all…
Added 1 day ago
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Manager Financial Planning Team
Royal Bank of Canada
Toronto, ON · Calgary, AB · Edmonton, AB · Halifax, NS · Ottawa, ON · Regina, SK · Burlington, ON · Winnipeg, MB · Vancouver, BC
- Full-time
…capability-building with strategic oversight of team performance, client outcomes, and operational execution. You'll build a high-performing team that operates with autonomy while…
Added 1 day ago
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Administrative Support III
Primary Care Alberta
Calgary, AB
- Part-time
…reception, clerical, and office duties to support the STI Clinic and Partner Notification Nurses. High client volumes and multiple demands in this role require strong organizational skills…
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Social Worker II
Recovery Alberta
Edmonton, AB
…paced and growing area within Recovery Alberta. We currently partner with several agencies in the Edmonton area to provide a broad range of clinical services to the clients who reside in…
Added 1 day ago
Chief Technology Product Officer
Groom & Associates
Waterloo, ON
Our client is a global insur-tech company focused on embedded insurance and protection solutions. Its technology enables insurers and other businesses to integrate insurance products…
Added 1 day ago
Administrative Assistant
Groom & Associates
Dorval, QC
First Responder: Serve as the primary point of contact for incoming client inquiries, managing communications, addressing general requests, and routing complex issues efficiently in a…
Added 1 day ago
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Pharmacy Manager - ACP Licensee - Entrepreneurial Leader Needed
Randstad Canada
Calgary, AB
- $65 to $75 CAD / hour
- Full-time
About Randstad Healthcare – Your Partner in Career Growth

Flipp

Client Experience & Enablement Specialist

Canada

$48,000 - $50,000 CAD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $48,000 - $50,000 CAD
Posting language: English
Posted: Nov 11, 2026

Original job description

About Flipp

Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.

We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.

In 2024, Flipp joined forces with the European company Shopfully, creating a global leader in the sector. Together, we reach 400 million households and serve over 1,000 top retailers and brands across 27 markets, including Europe, Canada, the USA, Latin America, and Australia.

Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.

The Client Experience & Enablement (CXE) Specialist is a highly autonomous, consultative account management and technical execution role responsible for safeguarding Flipp’s premier revenue engines, expanding its global market, and actively driving product monetization. Operating within a specialized, dual-track pod structure, the Specialist owns the strategic health, technical execution, and operational performance of either a high-revenue Core enterprise portfolio or a high-velocity Longtail & Onboarding portfolio.

Moving entirely away from legacy, transactional data entry, this position requires high account autonomy, strategic decision-making, and deep mastery of Flipp’s proprietary, in-house systems. Specialists translate complex client business goals into precise platform configurations, manage multi-layered brand portfolios, and independently navigate international operational models. Crucially, Specialists act as proactive revenue identifiers and voice-of-the-customer strategists, partnering directly with internal Sales, Product, and Engineering teams to optimize workflows, decrease lead times, and scale business value.

What you'll get the opportunity to do:

Enterprise Portfolio Optimization & Revenue Safeguarding

Multi-Banner Portfolio Architecture: Manage complex parent-subsidiary corporate structures (e.g., major national accounts encompassing 1–20+ distinct retail banners). Maintain flawless subject-matter expertise across varying banner rules, distinct weekly content cycles, and unique regional consumer behaviours.
SLA Acceleration & Process Optimization: Proactively re-engineer internal and external workflows to expedite standard 5-day domestic lead times down to a hyper-efficient 1-to-4-day turnaround, enhancing platform agility for enterprise clients.
Beta Product & Innovation Testing Deployment: Serve as the primary technical deployment partner for high-value clients pioneering new product features, and beta tests. Architect, configure, and validate highly customized, manual system setups to ensure flawless execution of non-standard client experiments.
Value Creation: Protect and grow accounts generating the top ~80% of corporate revenue through proactive risk identification, intense quality assurance, and aggressive optimization of high-volume weekly content lifecycles.

High-Velocity Scaling & Global Integration

Global Onboarding & Forecast Management: Lead the end-to-end technical onboarding lifecycle for all net-new domestic and international retailers forecasted by the New Business team, as well as all AdAdaptive campaigns, driving Flipp’s expansion across North America, Mexico, Brazil, and Colombia (via the Shopfully global merger).
SLA Acceleration & Pivot Management: Engineer and execute compressed, high-velocity quality assurance workflows to meet ultra-tight international Service Level Agreements (SLAs) - successfully compressing standard 5-day domestic lead times down to 1-to-2-day turnarounds for Latin American markets.
Mass Portfolio Escalation Management: Act as the ultimate technical escalation point and operational backstop for automated and outsourced workflows spanning hundreds of longtail retail accounts.

Shared Universal Responsibilities (Revenue, Strategy, & Innovation)

Monetization & Revenue Generation Strategy: Proactively identify and flag un-monetized "secondary content" submitted by retailers. Partner directly with the internal Sales team to architect monetization strategies, contributing to an aggressive 20% year-over-year lift in secondary content revenue.
Voice of the Customer (VoC) Advocacy: Design, synthesize, and maintain comprehensive VoC documentation detailing client desires, content structures, and systemic friction points. Orchestrate a high-impact monthly data pull to equip the Sales team with deep operational insights for executive-level client strategy sessions.
Continuous Improvement & Innovation: Actively discover and deploy continuous improvement initiatives to streamline proprietary system pipelines, eliminating low-value technical bottlenecks and optimizing resource allocation.
Consultative Account Management: Interface directly with senior external client champions using precision questioning to uncover underlying business challenges, translating abstract needs into concrete technical deployment strategies.
Engineering Liaison & Technical Triage: Independently investigate, diagnose, and resolve complex frontend system anomalies and data discrepancies. Formulate high-fidelity, engineering-grade bug reports, serving as the trusted link between enterprise accounts and internal Software Engineering teams.

What you'll bring to the team:

1-3 years of experience coordinating projects
1-3 years of experience working with clients/customer service and building relationships

How We Support You

Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.

Canada Base Hiring Range:

$48,000 - $50,000 CAD

Our promise to each other:

What we bring:	What you bring:
An inclusive, collaborative environment where your voice matters A remote-first environment The tools and opportunities you need to grow and develop Every opportunity to own your success	Your authentic self, every day Your best work, from anywhere An appetite for learning, curiosity, and a growth mindset Motivation, initiative and the mind of an entrepreneur

Here's how to apply:

This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.

Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.

Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.

A member of our recruitment team will respond to you in the coming weeks.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

The Client Experience & Enablement Specialist at Flipp will configure and monitor client accounts, onboard new retailers, and fix platform issues with engineering. They will also find unmonetized content, document client needs and run monthly data reports for the Sales team.

Requirements

Candidates need 1-3 years of project coordination and 1-3 years of client or customer service experience. Strong relationship-building, technical troubleshooting and the ability to work autonomously are needed.

Skills

Account management
Client onboarding
Project coordination
Quality assurance
Technical troubleshooting
Bug reporting
Data analysis
Process optimization
Stakeholder communication
Consultative selling
Revenue identification
Multi-account portfolio management
Documentation
Retail promotions
Remote collaboration

Benefits

Total Rewards philosophy
Accelerated career growth
Flexible benefits

Keywords

client experience
customer success
account management
client onboarding
project coordination
customer service
retail promotions
flyer
digital promotions
SLA management
quality assurance
technical support
bug reporting
voice of the customer
revenue optimization
remote
Flipp
Shopfully
Canada

Seniority

Entry level

Perks

Flexible hours

Languages

English

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Work requirements

Jobs in Canada

What we bring: