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Float Valley Inc.

Float Attendant

Markham, ON, Canada

$20/hr, full paid training · Part-time

Apply About employer

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Job details

Pay: $20/hr, full paid training
Job type: Part-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Float Attendant (Part-time), Float Valley, Markham

About Float Valley

Float Valley is a human optimization centre in Markham. We've been open since 2017, we hold 4.8 stars across 900+ Google reviews, and we're a TripAdvisor Travellers' Choice winner.

We offer float therapy, contrast therapy, infrared and ozone saunas, and the Energy Enhancement System. People come to us stressed, in pain, sleep-deprived, or just needing two hours where nobody can reach them. Our job is to make that possible, and to make the place feel calm, clean and cared for from the second they walk in.

The role

You are the person our guests actually meet. You'll welcome them, give tours, walk first-timers through services they've never tried, and reset every room to a standard most people would call excessive. A lot of this job is cleaning, and ensuring our guests have the highest quality experience available.

What you'll do

Greet and check in guests, give facility tours, and orient first-timers to their service

Answer questions about float therapy, saunas, contrast therapy and the EE System

Turn over rooms between every appointment: towels, linens, dispensers, surfaces, floors

Run laundry throughout your shift

Monitor water quality and temperatures of all services

Take bookings, answer phones and emails, and manage the front desk

Process payments, memberships and retail in our booking system

Open or close the centre, following a detailed checklist

Participate in Tuesday morning deep cleans when scheduled.

What we're looking for

Reliability above everything. We are a small team, and we are building a family of people who truly care about wellness and the work we do.

High level of customer service and conflict resolution

Front desk or customer service experience is an asset

Comfortable working independently and as part of a team

High attention to detail

Physical work: standing most of your shift, lifting, and getting wet and salty

Weekday and weekend availability, including evenings

Legally entitled to work in Canada

What we offer

Free access to every service we offer. We genuinely want you using them; you're a better guide once you've experienced them

20% off for your immediate family

$20/hr, full paid training

A quiet, clean, calm place to work

A small team where your work is visible and matters

Apply About employer

More about this job

Responsibilities

Welcome and orient guests, answer questions about wellness services, manage bookings and front desk transactions, and open or close the centre. Clean and reset rooms, run laundry, monitor water quality and temperatures, and participate in scheduled deep cleans.

Requirements

The role requires reliability, strong customer service and conflict-resolution skills, attention to detail, and the ability to work independently and with a team; prior front desk or customer service experience is an asset. Applicants must be legally entitled to work in Canada, available on weekdays and weekends including evenings, and comfortable with physical work involving standing, lifting, and getting wet and salty.

Skills

Customer Service
Conflict Resolution
Guest Check-In
Facility Tours
Service Orientation
Room Turnover
Cleaning
Laundry
Water Quality Monitoring
Temperature Monitoring
Booking Management
Phone and Email Communication
Front Desk Operations
Payment Processing
Membership Sales
Attention to Detail

Benefits

Free Access to Services
20% Discount for Immediate Family
Paid Training

Visa sponsorship

Not detected in the job text

Keywords

Float Therapy
Contrast Therapy
Infrared Sauna
Ozone Sauna
Energy Enhancement System
Wellness Services
Guest Experience
Facility Tours
Front Desk
Booking System
Bookings
Memberships
Retail
Payment Processing
Room Turnover
Laundry
Water Quality
Temperature Monitoring
Opening and Closing Checklists
Deep Cleaning
Customer Service
Conflict Resolution
Markham

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