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Added 5 hours ago
Marketing & Communications Coordinator / Coordonnateur(trice), marketing et communications
Digital Moment
Remote, Canada
Full-time · Remote
Reports to: Marketing & Communications Manager
Added 7 hours ago
Manager, Centre of Excellence in Hypertension and Vascular Health
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…excellent organizational and communication skills to serve as Manager of the Centre of Excellence in Hypertension and Vascular…
Added 19 hours ago
Manager, Centre of Excellence in Hypertension and Vascular Health
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…excellent organizational and communication skills to serve as Manager of the Centre of Excellence in Hypertension and Vascular…
Added 20 hours ago
Manager, Business Development
International Business University
Toronto, ON
Join one of Canada's fastest-growing universities as our Manager, Business Development, where you will develop and activate strategic partnerships across the Greater Toronto Area (GTA)…
Added 18 days ago
Social Media & Student Engagement Coordinator
Dexterra Group
Charlottetown, PE
Full-time
…e-commerce platform. You’ll work closely with the District Manager and the University of PEI marketing team to ensure all content aligns with brand standards and supports broader…
Added 1 day ago
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 day ago
Manager of Marketing & Communications
Sankofa Square
Toronto, ON
Full-time
We believe that a thriving public square is essential for a connected city. The Manager of Marketing & Communications will play a vital role in transforming our downtown core by sharing…
Added 1 month ago
Retail Brand Image Advisor
Belron Canada inc
Montreal, QC
Full-time
Reporting to the Manager, Retail Strategy, Design and Merchandising, you will play a key role in deploying our brand across our Canadian network. At the heart of new service centre…
Added 1 month ago
Operations Manager
HAVEN Apparel Inc.
Vancouver, BC
Full-time
HAVEN is seeking an Operations Manager to lead our customer experience and retail operations. This is a senior role for someone who understands what elevated service looks and feels like in…
Added 1 day ago
Senior Enablement and Activation Manager
Edward Jones
Mississauga, ON
$99,900 to $170,000 CAD / year
Full-time
The Senior Enablement and Activation Manager is part of our Canadian Enablement and Adoption team. This team is the primary talent driving enablement and activation of enterprise…
Added 4 days ago
Lifecycle Marketing Manager, Capital
Stripe
Toronto, ON
Full-time
As a Lifecycle Marketing Manager, you will be a key driver of global marketing efforts supporting our self-serve user acquisition motions to drive demand and revenue growth for Capital -…
Added 4 months ago
General Manager, Retail Media Solutions
St. Joseph Communications
Toronto, ON
SJC Media is seeking a General Manager, Retail Media Solutions who will drive the effort to build Canada’s leading independent Retail Solutions and Commerce Media business within SJC. The…
Added 2 months ago
Sales Specialist
Match Retail
Markham, ON · Newmarket, ON · Richmond Hill, ON · Toronto, ON · Scarborough, ON
Other
Match Retail is a leading provider of sales execution, merchandising, and brand activation services for tier one brands across Canada. We partner with our clients to deliver measurable…
Added 2 days ago
Responsable, ventes et éducation, Sephora Collection, Est du Canada
sephora.com
Montreal, QC
Full-time
Ready for a career glow-up? As Manager, Sales & Education, Sephora Collection, East, you’ll be responsible for driving Sephora Collection growth by partnering with in-store teams to elevate…
Added 7 days ago
Activation Worker (Casual Part Time)
Yee Hong Centre For Geriatric Care
Markham, ON
Part-time
Under the supervision of the Activation Manager, the Activation Worker plans and conducts daily activation, recreational and social programs for residents of the LTC Home that reflects the…
Added 3 days ago
Activation Worker (Part Time)
Yee Hong Centre For Geriatric Care
Mississauga, ON
Part-time
Under the supervision of the Activation Manager, the Activation Worker plans and conducts daily activation, recreational and social programs for residents of the LTC Home that reflects the…
Added 4 days ago
Retail Technology IMAC Manager
Parkland Corporation
Calgary, AB · Mississauga, ON
Full-time
The IMAC Manager leads a team responsible for the deployment, modification, support, and decommissioning of retail technology solutions across the enterprise. This role oversees the…
Added 3 days ago
Senior Manager, Royal Distinction Associates
Royal Bank of Canada
Montreal, QC
Full-time
The Manager will drive team performance in deepening client relationships, primarily through activation and execution of leads programs and fostering a culture of excellence across all…
Added 3 days ago
Senior Manager, Royal Distinction Associates
RBC
Montreal, QC
Full-time
The Manager will drive team performance in deepening client relationships, primarily through activation and execution of leads programs and fostering a culture of excellence across all…
Added 3 days ago
Producer, Game Presentation
Sports Careers
Ottawa, ON · Kanata, ON
Full-time
…talent and sponsorship activations, while serving as Lead Stage Manager and backup show caller for Senators home…
Added 2 days ago
Senior Manager, Royal Distinction Associates- EN
RBC
Montreal, QC
Full-time
The Manager will drive team performance in deepening client relationships, primarily through activation and execution of leads programs and fostering a culture of excellence across all…
Added 2 days ago
Loyalty Marketing Specialist
Nestlé Nespresso SA
Montreal, QC
Full-time
…reporting into the Consumer Experience, Lifecycle & Retention Manager. This role will support the Lifecycle team in the development of retention and loyalty strategies with a major focus on…
Added 2 days ago
In-Store Marketing (ISM) Coordinator
Match Retail
Toronto, ON · Greater Toronto Area, Canada
Full-time
Match Retail is a leading provider of sales execution, merchandising, and brand activation services for tier one brands across Canada. We partner with our clients to deliver measurable…
Added 2 days ago
Associate Manager, Retail Franchise Activations
Mattel, Inc.
Mississauga, ON
Full-time
We are looking for a Retail Franchise Activations Associate Manager to join our Consumer Products Retail Franchise Activations team at our Mississauga, Ontario headquarters. This role…
Added 2 days ago
Premium Support Program Manager
Meltwater
Toronto, ON
Full-time
Excited to embark on the journey of Premium Support Program Manager in Meltwater? We're seeking a dynamic individual like you to join our team and play a pivotal role in optimizing our…

Float

Bilingual Customer Activation Manager

Remote, Canada

Pay: $100,000 to $140,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Aug 17, 2026

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Original job description

This posting reflects a current, actively recruited opening at Float. All applications are being reviewed on a rolling basis.

About Float

Float is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth.

As one of Canada’s fastest growing companies and top-rated startups in 2025, 2024 and 2023, Float is customer-obsessed, passionate and entrepreneurial, with a team that includes leaders from Uber, Stripe, Shopify, Top Hat, Ada, Doordash, Snowflake, and Wealthsimple.

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.

Our Product

Float is Canada’s intelligent financial operating system, combining modern financial services and software to help businesses spend, save, and grow. Trusted by more than 10,000 Canadian companies, Float provides high-limit corporate cards, automated expense management, next-day bill payments, high-yield accounts, and industry-leading support, all built in Canada, for Canada. Float recently announced our $85 million Series C, and is backed by world-class investors, including Inovia Capital, Growth Equity at Goldman Sachs Alternatives, OMERS Ventures, and Silicon Valley Bank.

Our team is a collection of ambitious, collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And we’re looking for bold innovators to help shape the future of business finance in Canada.

AI Use in Our Hiring Process

We use technology, including artificial intelligence (AI), to support parts of our hiring process. This may include AI-assisted scheduling and candidate communications, and AI-generated interview notes, guides or summaries to help our team focus on the conversation. All hiring decisions are made by our hiring team.

About the Role

Float is seeking a Customer Activation Manager (CAM) to own the most critical phase of our customer journey - turning newly signed accounts into fully activated, revenue-generating customers. Sitting within our Sales organization, this role blends commercial impact with operational excellence: you’ll manage activations end-to-end, drive adoption momentum, and ensure customers realize tangible value fast.

You’ll lead the 120-day activation window, guiding customers through onboarding readiness, spend migration, and product adoption to ensure each account not only reaches its targeted spend penetration but also fully adopts Float as a core part of their financial operations. You’ll combine sales acumen, customer empathy, and executional discipline to drive early value realization - ensuring every customer is confident, active, and realizing measurable outcomes from Float.

This is a high-ownership, high-visibility role at the intersection of sales and customer success. If you thrive in fast-paced environments, love driving outcomes through influence and precision, and want to help shape one of Float’s most important growth engines - we want to hear from you.

What You’ll Do

Activate Customers. Unlock Revenue. Lead a portfolio of activations from handoff to go-live, ensuring each customer achieves 80%+ onboarded spend penetration and completes a timely, full implementation of the Float platform within 120 days.
Accelerate Time-to-Value. Deliver fast, structured activations that drive early ROI, reinforce value realization, and position customers for lasting adoption and success.
Own Commercial Outcomes. Combine sales acumen with executional excellence to guide customers toward the usage, behaviors, and outcomes that maximize both revenue and product impact.
Execute with Precision and Pace. Manage multiple activations in parallel with urgency and clarity, driving alignment across Sales, Product, and Risk to deliver on implementation milestones.
Solve with Ownership. Anticipate and remove blockers quickly, maintaining momentum and customer confidence throughout the activation journey.
Build for Scale. Continuously improve Float’s activation playbook, automation, and processes to deliver efficient, repeatable, high-impact customer activations at scale.

About You

You’ll thrive as a CAM if you:

Think and Operate Like a Seller. You see activation as an extension of the sales process and connect every milestone to revenue realization.
Own the Outcome. You take full accountability for your book of business - customers live, spending, and thriving.
Put Customers First. You care deeply about delivering value that lasts beyond go-live.
Move Fast with Intention. You bring urgency, clarity, and structure to every engagement.
Raise the Bar. You constantly refine your approach, improve processes, and elevate performance standards.
Win Together. You collaborate cross-functionally to ensure every activation sets the stage for long-term customer success.

What You Bring

Fluency in both French and English - written and spoken - and can move effortlessly between the two with prospects, customers, and colleagues across Canada.
3–5 years in implementation, onboarding, customer success, or solutions within SaaS or fintech.
Proven experience driving commercial or consumption-based activation metrics - not just process completion.
Strong technical aptitude with integrations, payment workflows, and APIs.
Demonstrated ability to connect product adoption to measurable business outcomes.
Excellent communication and project management skills - you bring clarity, influence, and urgency.
Comfortable operating in fast-changing, high-growth environments where priorities evolve quickly.
Nice to haves:
- Experience in consumption-based business models, finance or payments, or revenue-driven customer success.
- Finance experience (either in fintech or experience in financial operations/accounting)

Our Hiring Philosophy

We hire for character, curiosity, and learning velocity before credentials. Titles matter less than impact, and every hire is expected to raise the bar for Float as a whole.

Hybrid Work Policy

If you're based in Toronto or the Greater Toronto Area (the regional municipalities of Durham, Halton, Peel, and York), this is a Hybrid role. You'll work from our Toronto office on Tuesdays, Wednesdays, and Thursdays.
If you're based in Quebec, you'll work primarily from home, with occasional travel to our Toronto office for team gatherings, key meetings, and moments of in-person connection and collaboration.

Why You Should Join

Work at one of Canada's fastest-growing fintech companies
Make a real impact in a high-autonomy, high-growth role
Collaborate with an ambitious and supportive team
Competitive compensation, equity options, and benefits
Hybrid work model – we are based in Toronto with in-office days for connection and collaboration
Enjoy catered team lunches every Tuesday, Wednesday and Thursday
Bring your pup to our dog-friendly office
Thrive in a high-trust, high-performance culture where your work truly matters

In Short

At Float, you’ll thrive if you’re bold, curious, and eager to make a real impact. We're building something special - and having a lot of fun along the way. If you’re excited to build, grow, and win together, we’d love to meet you.

We’re committed to building a workplace that’s welcoming and accessible for everyone. If you need any accommodations during the hiring process or once you join Float, just let us know! You can reach out to Vic ([email protected]), and we’ll work with you to make sure you have what you need to succeed.

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More about this job

Responsibilities

The Customer Activation Manager will lead the 120-day onboarding process to ensure new accounts achieve full product adoption and revenue targets. This role involves managing customer migrations, removing blockers, and collaborating cross-functionally to drive early value realization.

Requirements

Candidates must have 3–5 years of experience in implementation, onboarding, or customer success within the SaaS or fintech sectors. Fluency in both English and French is required, along with strong technical aptitude regarding integrations and payment workflows.

Skills

Customer activation
SaaS
Fintech
Project management
Bilingual
French
English
Onboarding
Customer success
API
Payment workflows
Sales acumen
Data analysis
Communication
Strategic planning

Benefits

Competitive compensation
Equity options
Catered team lunches
Dog-friendly office

Visa sponsorship

Not detected in the job text

Hiring contact

Vic

Hiring contact email

[email protected]

Keywords

Fintech
SaaS
Customer Activation
Onboarding
Customer Success
API
Payment Workflows
Revenue Growth
Implementation
Bilingual
Financial Operations
Account Management
Sales
Project Management
Data-driven
Cross-functional Collaboration
Customer Journey
Product Adoption
Business Finance
Operational Excellence

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