Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 26, 2026

Hiring at a glance

View jobs

Open jobs: 3,335
Employers: 660

Advertised starting pay

Average starting payCAD / hour: $18.84Across 446 listings
Average starting payCAD / year: $47,995Across 72 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%180 listings
On-site: 93%3,118 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (343), Shoppers Drug Mart (300).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 19 days ago
Customer Service Representative
U-Haul
Kawartha Lakes, ON · Bobcaygeon, Ontario
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 19 days ago
FC
Customer Service Representative
FloForm Countertops
AB · Edmonton, Alberta
- Full-time
Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!
Added 19 days ago
N
Customer Service Representative
Nutrien
Cut Knife, SK
- Full-time
Added 19 days ago
QE
Customer Service Representative
Quadro Engineering
Waterloo, ON
- Full-time
Added 19 days ago
BI
Bilingual Call Centre Agent
Brink’s Inc
Toronto, ON
- Full-time
The Brink’s National Client Services (BNCS) team is committed to putting customers at the center of everything we do while delivering a best-in-class customer experience.
Added 19 days ago
MA
Bilingual Customer Service Representative
MSH Americas - Diot-Siaci Group
Calgary, AB
- Full-time
Are you passionate about helping people and delivering excellent customer experiences? As a Customer Service Representative at MSH International, you will be the first point of contact for…
Added 19 days ago
MA
Bilingual Customer Service Representative
MSH Americas - Diot-Siaci Group
Toronto, ON
- Full-time
Are you passionate about helping people and delivering excellent customer experiences? As a Customer Service Representative at MSH International, you will be the first point of contact for…
Added 19 days ago
CA
Customer Service Representative (Part-Time)
Centurion Asset Management Inc.
Waterloo, ON
- Part-time
Added 19 days ago
Overnight Customer Service Representative
Circle K
Sackville, NB
As a Customer Service Representative, you will enjoy:
Added 19 days ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
IC
Customer Service Representative
IDEX Corporation
Waterloo, ON
- Full-time
Added 19 days ago
R
Millwork, Customer Service Associate - Part Time (Open Availability)
RONA
Burlington, ON
- Part-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 19 days ago
BA
Customer Service Representative - Auto Body (Pembina)
Boyd Autobody & Glass
Pembina, MB
- Full-time
Added 19 days ago
AA
Customer Service Representative/Service Advisor (North York-Thornhill)
Assured Automotive
Vaughan, ON
- Full-time
Added 19 days ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
Added 19 days ago
BG
Customer Service Representative/Service Advisor (North York-Thornhill)
Boyd Group Services
Toronto, ON · Thornhill, ON
- Full-time
Added 19 days ago
BG
Customer Service Representative - Auto Body (Pembina)
Boyd Group Services
Pembina, MB
- Full-time
Added 19 days ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
BB
Customer Service Supervisor
Best Buy Canada
Sault Ste. Marie, ON
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 19 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Bridgenorth, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 19 days ago
IF
Customer Service Representative - Claims
Intact FC
Montreal, QC · Quebec, QC · Laval, QC · Saint-Hyacinthe, QC
- Full-time
Added 19 days ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a coll
Added 19 days ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a coll
Added 19 days ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 19 days ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…

FloForm Countertops

Customer Service Representative

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
Posting language: English
Posted: Oct 6, 2026

Original job description

Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!

FLOFORM Countertops is a Canadian company with its head office in Winnipeg and has 17 branches and 8 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:
The Estimator is responsible for compiling estimates of how much it will cost to provide a client or potential client with products or services. Responds to general inquiries, processes orders, and promotes additional sales.

Qualifications:

High School Diploma with other relatable education
Post Secondary Education considered an asset
2 years estimating blueprints, and completing measurements and take offs
2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
Basic computer skills with experience using Microsoft Office products and ability to learn other software programs – estimating software
Strong organizational skills, with attention to detail
Ability to handle challenging situations with diplomacy and respect
Works well with team members to resolve issues and move forward in a proactive manner
Effective verbal communication skills
Proficient mathematical skills with strong understanding of measurements and fractions
Ability to solve problems as they arise

Duties and Responsibilities:

Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
Inputs orders/quotes into the computer system and confirms availability of product
Responds to customer inquiries and complaints, and coordinates activities with other departments as necessary; escalates complaints to supervisor as required
Establishes proactive communication with customers to ensure understanding of product ordered
Responds to general customer enquiries while on-site in a friendly, professional manner and courteous manner
Maintains and develops relationships with contractors, clients and sub-contractors
Handles quality and service issues to develop/maintain customer loyalty
Ensures orders are priced accurately and invoices are issued promptly
Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
Ensures that orders are put into production on time to meet pickup and delivery schedules
May handle warranty and service issues as they arise
Other duties as assigned

FLOFORM is proud to offer the successful candidate:

Competitive Wages
Medical and Dental Benefits
Paid sick days
RRSP matching

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”

Should this opportunity be of interest to you, submit a resume at www.floform.com/careers

We look forward to meeting you!

To learn more about us we encourage all applicants to visit our website at www.floform.com.
We are an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

The Estimator is responsible for compiling accurate cost estimates for products and services while managing customer inquiries and order processing. They also maintain relationships with clients and contractors to ensure timely production and delivery of orders.

Requirements

Candidates must have a high school diploma and at least two years of experience in estimating, measurements, and customer service within a related industry. Proficiency in Microsoft Office and strong mathematical skills are required to handle blueprints and invoicing tasks effectively.

Skills

Estimating
Blueprint reading
Customer service
Microsoft Office
Mathematical skills
Measurement
Fractions
Problem solving
Communication
Organizational skills
Attention to detail
Diplomacy
Order processing
Sales promotion
Invoicing
Conflict resolution

Benefits

Competitive wages
Medical benefits
Dental benefits
Paid sick days
RRSP matching

Visa sponsorship

Not detected in the job text

Keywords

Estimator
Customer Service Representative
Countertops
Blueprints
Take offs
Microsoft Office
Estimating software
Invoicing
Pricing
Shipping
Warranty
Construction
Flooring
Cabinets
Tile
Contractors
Sub-contractors
Order management
Client relations
Mathematical proficiency

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