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Added 11 mins ago
NC
Virtual Client Representative
Nuvant Consulting Group
Remote, Canada
- $80,000 to $97,000 CAD / year
- Full-time
- Remote
Previous experience in sales, appointment setting, or client-facing role a plus
Added 11 mins ago
D
Personal Finance Advisor
Desjardins
Saint-Jean-sur-Richelieu, QC
- Full-time
Please note that other combinations of qualifications and relevant experience may be considered
Added 25 mins ago
I
Seasonal Customer Experience Representative
Indigo
London, ON
- $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 25 mins ago
B
Events Assistant
Boomerang
Toronto, ON
- Full-time
…across the GTA. If you love talking to people, delivering great customer service and have a hunger to learn, this is an entry-level role where you'll gain real, hands-on experience in event…
Added 25 mins ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 26 mins ago
AC
Marketing Intern, Canada
Axis Communications
Toronto, ON · Canada - ON - Toronto
- Full-time
Looking for an opportunity to gain some real-world experience and put your marketing knowledge into practice? Here’s your opportunity! As Marketing Intern in our Axis Experience Centre in…
Added 26 mins ago
AA
Sales pro
Advance Auto Parts
Coldbrook, NS
- Full-time
Proven sales ability with past experience in fulfillment of customer transactions
Added 55 mins ago
IH
Senior Platform Database RUN Engineer
InVita Healthcare Technologies
ON · Ontario, Canada
- $115,000 to $125,000 CAD / year
- Full-time
Extensive experience in database related software development;
Added 55 mins ago
IF
Gestionnaire principal de la location/Senior Manager Rental
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 55 mins ago
HE
Customer Engagement Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…individuals who enjoy working with people and want hands-on experience in customer engagement, marketing, and business…
Added 55 mins ago
HE
Canadian Tire Financial Services – Customer Service & Sales Representative
Hype Events
Toronto, ON
- Full-time
Delivering a positive customer experience from the first conversation onwards
Added 55 mins ago
PF
Afternoon Warehouse Associate Full Case Freezer
Performance Food Group
Milton, ON
- Full-time
Retrieving product in accordance with printed customer orders and packing products.
Added 55 mins ago
HE
Entry Level Retail Sales Represetative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $45,000 CAD / year
- Full-time
At Hype Events, we bring brands to life through face-to-face marketing, customer engagement, promotional campaigns, and memorable brand experiences. We’re looking for an Entry-Level Retail…
Added 1 hour ago
CC
Salt Truck Driver
Clintar Commercial Outdoor Services
Brampton, ON
- $25 to $30 USD / hour
- Full-time
Added 1 hour ago
B
Customer Representative (Travel and Tourism)
Boldr
Remote, Canada
- Full-time
- Remote
As a Senior Customer Advocate (Sales Support), you will serve as the first point of contact for prospective and existing customers across phone, chat, email, and social channels. You will…
Added 1 hour ago
LF
Dealer Development Manager, SecureDrive (Business Development/Sales) - Edmonton
LGM Financial Services
AB · Edmonton, AB
- Full-time
5+ years of automotive representative or dealer relationship experience
Added 1 hour ago
HS
technical sales representative
HVAC Systems & Solutions Ltd
Port Coquitlam, BC
- Full-time
Added 1 hour ago
B
Customer Representative (Travel and Tourism)
Boldr
Canada
- Full-time
As a Senior Customer Advocate (Sales Support), you will serve as the first point of contact for prospective and existing customers across phone, chat, email, and social channels. You will…
Added 1 hour ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
SE
Inside Sales Representative - Software
Schneider Electric
Milton, ON · Montreal, QC · Vancouver, BC
- Full-time
Schneider Electric is seeking a motivated and customer-focused Inside Sales Representative (ISR) to support the growth of our Secure Power Software portfolio across Canada. This is an…
Added 1 hour ago
HE
Event Marketing Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Customer engagement and relationship building
Added 2 hours ago
UO
Undergraduate Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
This is a Career Path position. The final level will be determined based on demonstrated skills and experience.
Added 2 hours ago
UO
Research Graduate Programs Coordinator
University of Waterloo
Waterloo, ON · B.C. Matthews Hall
- Full-time
…efficient delivery for the research graduate programs student experience at the School of Public Health Sciences (SPHS). The incumbent reports to the Research Graduate Programs Manager…
Added 2 hours ago
TC
Customer Service Representative
TopBuild Corp.
Edmonton, AB
- Full-time
1- 2 years of experience in a customer service role.
Added 2 hours ago
N
Customer Operations Manager
Novartis
Toronto, ON
- Full-time
The Customer Operations Manager serves as the primary operational contact for healthcare institutions and healthcare professionals across the Radioligand Therapy (RLT) portfolio. The role…

FloForm Countertops

Customer Service Representative

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
Posting language: English
Posted: Oct 6, 2026

Original job description

Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!

FLOFORM Countertops is a Canadian company with its head office in Winnipeg and has 17 branches and 8 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:
The Estimator is responsible for compiling estimates of how much it will cost to provide a client or potential client with products or services. Responds to general inquiries, processes orders, and promotes additional sales.

Qualifications:

High School Diploma with other relatable education
Post Secondary Education considered an asset
2 years estimating blueprints, and completing measurements and take offs
2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
Basic computer skills with experience using Microsoft Office products and ability to learn other software programs – estimating software
Strong organizational skills, with attention to detail
Ability to handle challenging situations with diplomacy and respect
Works well with team members to resolve issues and move forward in a proactive manner
Effective verbal communication skills
Proficient mathematical skills with strong understanding of measurements and fractions
Ability to solve problems as they arise

Duties and Responsibilities:

Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
Inputs orders/quotes into the computer system and confirms availability of product
Responds to customer inquiries and complaints, and coordinates activities with other departments as necessary; escalates complaints to supervisor as required
Establishes proactive communication with customers to ensure understanding of product ordered
Responds to general customer enquiries while on-site in a friendly, professional manner and courteous manner
Maintains and develops relationships with contractors, clients and sub-contractors
Handles quality and service issues to develop/maintain customer loyalty
Ensures orders are priced accurately and invoices are issued promptly
Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
Ensures that orders are put into production on time to meet pickup and delivery schedules
May handle warranty and service issues as they arise
Other duties as assigned

FLOFORM is proud to offer the successful candidate:

Competitive Wages
Medical and Dental Benefits
Paid sick days
RRSP matching

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”

Should this opportunity be of interest to you, submit a resume at www.floform.com/careers

We look forward to meeting you!

To learn more about us we encourage all applicants to visit our website at www.floform.com.
We are an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

The Estimator is responsible for compiling accurate cost estimates for products and services while managing customer inquiries and order processing. They also maintain relationships with clients and contractors to ensure timely production and delivery of orders.

Requirements

Candidates must have a high school diploma and at least two years of experience in estimating, measurements, and customer service within a related industry. Proficiency in Microsoft Office and strong mathematical skills are required to handle blueprints and invoicing tasks effectively.

Skills

Estimating
Blueprint reading
Customer service
Microsoft Office
Mathematical skills
Measurement
Fractions
Problem solving
Communication
Organizational skills
Attention to detail
Diplomacy
Order processing
Sales promotion
Invoicing
Conflict resolution

Benefits

Competitive wages
Medical benefits
Dental benefits
Paid sick days
RRSP matching

Visa sponsorship

Not detected in the job text

Keywords

Estimator
Customer Service Representative
Countertops
Blueprints
Take offs
Microsoft Office
Estimating software
Invoicing
Pricing
Shipping
Warranty
Construction
Flooring
Cabinets
Tile
Contractors
Sub-contractors
Order management
Client relations
Mathematical proficiency

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