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Added 5 mins ago
E
Store Manager - evo Village Sports
evo
Whistler, BC
- Full-time
…customer experience and best practices when it comes to driving sales and managing the bottom line. evo stores are far more than a place to transact. They are the physical manifestation of…
Added 5 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 5 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 6 mins ago
AG
Client Budget Manager
Adelphi Group
Toronto, ON
- Full-time
…access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth…
Added 6 mins ago
UO
Senior Specialist, Executive Development
University of Ottawa
Ottawa, ON · Desmarais Hall
- Full-time
…and creating mutually beneficial relationships. Acts as a key representative in University-wide initiatives and external community events, on a regional, national and international…
Added 6 mins ago
UO
Senior Specialist, Faculty Development
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
…toward building the presence and reputation of the faculty/service and creating mutually beneficial relationships. Acts as a key representative in University-wide initiatives and external…
Added 6 mins ago
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Senior Advisor, Client Relations, Group Retirement Savings
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
Driving results by promoting solutions and service offerings in line with the business unit’s objectives and strategies
Added 6 mins ago
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Personal Finance Advisor
Desjardins
Caisse Desjardins Pierre-Le Gardeur
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 6 mins ago
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Wealth Management Advisor
Desjardins
Saint-Jérôme, QC · Caisse Desjardins de la Rivière-du-Nord
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 6 mins ago
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Personal Finance Advisor
Desjardins
Repentigny, QC · Caisse Desjardins Pierre-Le Gardeur
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 12 mins ago
GD
Parts Counter Sales Representative
Green Diamond Equipment
Stratford, PE
- Full-time
We’re looking for a motivated and customer focused Parts Counter Sales Representative to join our Stratford, PEI location.
Added 14 mins ago
IA
Sales Representative & Account Manager
Island Acres Produce Ltd.
Albany, PE
- Full-time
Job Title: Produce Sales & Freight Broker / Sales Representative
Added 18 mins ago
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Customer Service Representative (Part-time)
Sylvite
Putnam, ON
- From $21.63 CAD / hour
- Part-time
- On-site
Customer Service Rep.- part time* Join us at Sylvite Agri-Services/ Nu Tec Packaging department Our team of retail specialists and dedicated support staff is eager to welcome you aboard.…
Added 19 mins ago
MH
Customer Service Representative (Part-time)
Maroon Hill Petro Canada
Middle Sackville, NS
- From $17 CAD / hour
- Part-time
- On-site
Responsibilities:* - Provide excellent customer service to all gas station customers - Operate cash register and handle cash transactions accurately - Maintain cleanliness and organization…
Added 21 mins ago
AE
Inside Sales Engineer
Ambient Enterprises
Coquitlam, BC
- Full-time
Account Management: Take responsibility for managing customer accounts that are not specifically assigned to an Outside Sales Engineer, ensuring exceptional service and support.
Added 23 mins ago
TT
technical sales representative
Triumph Tool Ltd.
Guelph, ON
- From $75,000 CAD / year
- Full-time
- On-site
Triumph Tool is hiring a Technical Sales Representative*, come join a fast-paced team with excellent pay and benefits. At Triumph you will be responsible for a territory consisting of an…
Added 32 mins ago
WI
Sales Representative
Wilsonart International
Winnipeg, MB
- Full-time
…hardware, and building products, is seeking an experienced Sales Representative to join our team in Winnipeg,…
Added 47 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Calgary, AB · Kelowna, BC · Prince George, BC · Vancouver, BC · Victoria, BC · St. John's, NL · Halifax, NS · Hamilton, ON · Ottawa, ON · Montreal, QC · Quebec, QC
- $52,000 to $59,000 CAD / year
- Full-time
Act as the Corporate team’s lead representative in DAS project discussions.
Added 53 mins ago
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Customer Representative (Travel and Tourism)
Boldr
Onward Willow, ON
- $3,200 to $4,000 CAD / year
- Full-time
- On-site
…EMPATHY</li></ul>WHAT IS YOUR ROLEAs a Senior Customer Advocate (Sales Support), you will serve as the first point of contact for prospective and existing customers across…
Added 53 mins ago
B
Customer Representative (Travel and Tourism)
Boldr
Thunder Bay, ON
- $3,200 to $4,000 CAD / year
- Full-time
- On-site
…EMPATHY</li></ul>WHAT IS YOUR ROLEAs a Senior Customer Advocate (Sales Support), you will serve as the first point of contact for prospective and existing customers across…
Added 57 mins ago
AS
retail sales associate
AARON'S STORE-F1088
Regina, SK
- $16 to $17 CAD / hour
- Full-time
- Part-time
- On-site
Aaron's Sales and Lease Regina is looking to hire an energetic and motivated Sales Associate/CSR. This full time position offers competitive wages plus commission and bonuses with a full…
Added 58 mins ago
RP
Inside Sales Professional
Reliable Parts
Montréal, QC
- $23 to $28 CAD / hour
- Full-time
- On-site
Position Purpose:The intent of Inside Sales is to use professionals to establish and strengthen relationships with prospects, leads and existing customers to maintain and grow sales with…
Added 1 hour ago
E
Bilingual Technical Trainer
Epiroc
Val-d'Or, QC
- Full-time
Establish a working relationship with customers / sales team / service team / technical services
Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Victoria, BC
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
GD
Sales Representative
Green Diamond Equipment
Alberton, PE
- Full-time
Sales Representative – BRP & John Deere Turf Equipment

FloForm Countertops

Customer Service Representative

AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
Posting language: English
Posted: Oct 6, 2026

Original job description

Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!

FLOFORM Countertops is a Canadian company with its head office in Winnipeg and has 17 branches and 8 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:
The Estimator is responsible for compiling estimates of how much it will cost to provide a client or potential client with products or services. Responds to general inquiries, processes orders, and promotes additional sales.

Qualifications:

High School Diploma with other relatable education
Post Secondary Education considered an asset
2 years estimating blueprints, and completing measurements and take offs
2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
Basic computer skills with experience using Microsoft Office products and ability to learn other software programs – estimating software
Strong organizational skills, with attention to detail
Ability to handle challenging situations with diplomacy and respect
Works well with team members to resolve issues and move forward in a proactive manner
Effective verbal communication skills
Proficient mathematical skills with strong understanding of measurements and fractions
Ability to solve problems as they arise

Duties and Responsibilities:

Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
Inputs orders/quotes into the computer system and confirms availability of product
Responds to customer inquiries and complaints, and coordinates activities with other departments as necessary; escalates complaints to supervisor as required
Establishes proactive communication with customers to ensure understanding of product ordered
Responds to general customer enquiries while on-site in a friendly, professional manner and courteous manner
Maintains and develops relationships with contractors, clients and sub-contractors
Handles quality and service issues to develop/maintain customer loyalty
Ensures orders are priced accurately and invoices are issued promptly
Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
Ensures that orders are put into production on time to meet pickup and delivery schedules
May handle warranty and service issues as they arise
Other duties as assigned

FLOFORM is proud to offer the successful candidate:

Competitive Wages
Medical and Dental Benefits
Paid sick days
RRSP matching

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”

Should this opportunity be of interest to you, submit a resume at www.floform.com/careers

We look forward to meeting you!

To learn more about us we encourage all applicants to visit our website at www.floform.com.
We are an Equal Opportunity Employer.

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More about this job

Responsibilities

The Estimator is responsible for compiling accurate cost estimates for products and services while managing customer inquiries and order processing. They also maintain relationships with clients and contractors to ensure timely production and delivery of orders.

Requirements

Candidates must have a high school diploma and at least two years of experience in estimating, measurements, and customer service within a related industry. Proficiency in Microsoft Office and strong mathematical skills are required to handle blueprints and invoicing tasks effectively.

Skills

Estimating
Blueprint reading
Customer service
Microsoft Office
Mathematical skills
Measurement
Fractions
Problem solving
Communication
Organizational skills
Attention to detail
Diplomacy
Order processing
Sales promotion
Invoicing
Conflict resolution

Benefits

Competitive wages
Medical benefits
Dental benefits
Paid sick days
RRSP matching

Visa sponsorship

Not detected in the job text

Keywords

Estimator
Customer Service Representative
Countertops
Blueprints
Take offs
Microsoft Office
Estimating software
Invoicing
Pricing
Shipping
Warranty
Construction
Flooring
Cabinets
Tile
Contractors
Sub-contractors
Order management
Client relations
Mathematical proficiency

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