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Business Operations - Customer facing

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

At Floqer, we're on a mission to revolutionize how sales teams sell – helping them turn bold, creative go-to-market ideas into reality and push beyond human capabilities. Floqer is rapidly growing and being used and loved by high growth enterprise teams like Perplexity, Wise, DXC and AngelList. We're a VC-backed, high-growth startup with a small team of talented, passionate individuals set on making an impact. We're located in Toronto, downtown.

About the Role:

We're seeking a driven and dynamic Business Operations individual to join us in person. This role is crucial to the daily operations of Floqer and requires someone ready to manage various aspects of business operations – primarily customer operations, which means taking customers' ideas and helping them convert those into practical workflows that scale.

Responsibilities may shift based on evolving business needs and the unique skills you bring to the table. This flexibility is essential to succeed in a high-growth, fast-paced environment like Floqer. If you enjoy taking on responsibility, managing relationships, and can juggle tight deadlines, then you'll be at home in this role.

What You'll Be Doing:

Managing and improving customer operations to ensure seamless experiences

Creating proof-of-concept workflows

Onboarding customers, and educating them on best GTM data practices

Why Join Floqer?

Equity Opportunity: We value your commitment and we ensure that you are rewarded with a compensation package that includes equity ownership.

Zero Bureaucracy, 100% collaboration: You won't need to climb a corporate ladder to make an impact, you will be growing with the company and eventually leading teams.

Growth Opportunities: As we scale, you'll have the chance to grow with us, taking on new challenges and advancing your career rapidly.

No Two Days Are the Same: Startups are fast-paced, and every day brings new challenges and opportunities. If you thrive in a dynamic, ever-changing environment, you'll feel right at home.

Work Hard, Play Hard: While we work intensely to build something remarkable, we also believe in celebrating milestones and achievements as a team. Join us for team dinners, retreats and connects.

What We're Looking For:

A strong work ethic, and a drive to get things done.

Open-minded professionals who can adapt on the fly as business needs evolve

Commitment to the startup journey – if you're ready to work hard and contribute to our mission, we want to hear from you

Experience with Floqer, Clay, Zapier, n8n.

Bonus qualifications:

GTM experience (Sales, RevOps, Growth, Marketing) or a technical role (Product, Engineering)

Experience with no-code platforms

Product design experience, Figma

Experience running a business/startup

Benefits:

Health and wellness benefits.

Equity options.

Free food at the office (chef cooked meals), snacks & drinks provided in-office.

Dinners, off-sites, retreats and events

Our values:

We're CUSTOMER OBSESSED, NOT customer driven.

Luck comes from action, not from stars.

Change is the only constant.

Salary range: 70K-150K, salary varies based on experience.

Sound like a good fit? Apply today!

Don't meet every single requirement? We encourage you to apply anyways. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we would still like to review your resume. You may just be the perfect candidate for this or other roles.

Questions?

Email shivam@floqer.com – CEO/Co-founder @ Floqer

Job Types: Full-time, Permanent

  • Work Location: Toronto, Ontario, Canada
More about this job

Responsibilities

Manage and improve customer operations, onboard customers, and educate them on effective go-to-market data practices. Translate customer ideas into scalable workflows and create proof-of-concept workflows, adapting responsibilities as business needs evolve.

Requirements

The role calls for a strong work ethic, initiative, adaptability, and a willingness to contribute in a fast-paced startup environment. Experience with Floqer, Clay, Zapier, or n8n is sought; go-to-market or technical experience, no-code platform experience, product design, Figma, or startup experience are bonuses.

Skills

  • Customer Operations
  • Customer Onboarding
  • Workflow Creation
  • Proof-Of-Concept Development
  • Go-To-Market Data Practices
  • Adaptability
  • Time Management
  • Floqer
  • Clay
  • Zapier
  • n8n
  • No-Code Platforms
  • Go-To-Market
  • Product Design
  • Figma

Benefits

  • Health And Wellness Benefits
  • Equity Options
  • Free Chef-Cooked Meals
  • Snacks And Drinks
  • Team Dinners
  • Off-Sites
  • Retreats
  • Events

Visa sponsorship

Not detected in the job text

Hiring contact

Shivam

Hiring contact email

shivam@floqer.com

Categories

  • Customer Service & Support
  • Consulting
  • Sales
  • Management & Leadership
  • Technology

Keywords

  • Customer Operations
  • Customer Onboarding
  • Workflow Automation
  • Proof Of Concept
  • Go-To-Market
  • GTM Data
  • Floqer
  • Clay
  • Zapier
  • n8n
  • No-Code Platforms
  • Sales
  • Revenue Operations
  • Growth
  • Marketing
  • Product
  • Engineering
  • Product Design
  • Figma
  • Startup Operations
  • Customer Experience
  • Workflow Design
  • Customer Education
  • Business Operations

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