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Added 51 mins ago
A
Administrative Assistant 1 [AQ-25339]
Aquent
Vancouver, BC
- $20 to $21 CAD / hour
- Contract
…exciting opportunity to be at the heart of critical customer support functions, providing essential administrative support that fuels success and contributes to a culture of collaboration…
Added 1 hour ago
T
Full Stack Developer – Customer Portal Web App
Twine
Canada
- Contract
…provide a seamless customer experience across both mobile and desktop platforms. The project requires the development of secure user authentication features, including sign-up, login, and…
Added 4 hours ago
TI
UiPath Engineer
Themesoft Inc.
Toronto, ON
- Contract
Expertise in Unattended Automation design, development, and support
Added 4 hours ago
SS
IT Support and Systems Administrator - Tier 1
Securiguard Services Ltd.
Toronto, ON
- Full-time
Minimum 2 years of experience in IT help desk, desktop support, technical support, or a related role.
Added 7 hours ago
SH
Senior Communications and Government Relations Specialist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Support clinical and corporate program areas by developing and implementing various communication plans and projects.
Added 7 hours ago
Twelve (12) Powerline Technician - Certified Power Line Person - Apprentices
Toronto Hydro
Toronto, ON
Demonstrated proficiency in a PC Windows environment and associated desktop software applications
Added 7 hours ago
Senior Communications and Government Relations Specialist
Winnipeg Regional Health Authority
Winnipeg, MB
Support clinical and corporate program areas by developing and implementing various communication plans and projects.
Added 8 hours ago
C
Field Services Engineer
Cognizant
Burnaby, BC
- Full-time
Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals.
Added 11 hours ago
C
Infrastructure Engineer
Calance
Montreal, QC
- Contract
Windows Desktop / Infrastructure Engineers - hybrid (3 days onsite)
Added 12 hours ago
VC
Amazon Connect Developer / Designer
VBeyond Corporation
Toronto, ON
- Contract
Support customized agent desktop and customer-experience capabilities where standard Amazon Connect functionality does not meet business requirements.
Added 12 hours ago
T
Customer Service Professional - Group Benefits
TEKsystems
Waterloo, ON
- $21 to $22 CAD / hour
- Contract
The Customer Service Professional will support internal and external customers with questions related to group insurance benefits.
Added 12 hours ago
W
Deskside Support Technician
Worley
Calgary, AB
- Full-time
Role Description The Deskside Support Technician is a full-time, on-site role based in Calgary, AB, responsible for providing hands-on technical support to end users. Daily activities…
Added 13 hours ago
M
Product Design Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Digital Product Design: Lead the end-to-end design of complex web applications and responsive experiences across desktop, tablet, and mobile.
Added 14 hours ago
Administrative Assistant
Covenant Care + Covenant Living
Beaumont, AB
Intermediate to advanced knowledge of Microsoft Office products and desktop publishing programs
Added 14 hours ago
BG
Foreman Service - Material Handling
Brandt Group of Companies
Winnipeg, MB
- Full-time
Participate in equipment repairs when required to support timely service completion and maintain departmental productivity.
Added 14 hours ago
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Senior Servicing Analyst
BMO
Mississauga, ON · EXPL
- Full-time
Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner. Delivers agreed lending/financing services as specified…
Added 14 hours ago
SB
Information Technology Support Technician
Sharp Brains
Windsor, ON
- $3,500 to $4,400 CAD / month
- Full-time
We are looking for an End User Computing (EUC) Support Specialist to provide Level 1 IT support and assist with end-user account, device, and application management. The ideal candidate…
Added 14 hours ago
SJ
Sourcing Specialist, HMMS
St. Joseph's Health Care London
London, ON
- Contract
…facilitate evaluation committees and stakeholder groups to support fair, transparent and objective procurement decisions, conduct supplier and market analysis, support supplier negotiations…
Added 15 hours ago
Systems Administrator-GCGCON
Great Canadian Entertainment
Toronto, ON
Administer, maintain, monitor, and support assigned systems and infrastructure, including servers, virtualization platforms, cloud services, storage, Active Directory, Microsoft Azure and…
Added 15 hours ago
SC
Cash Management Analyst
SPECTRAFORCE Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Oversee the daily cash flow operations for various bank entities, providing support and data analysis to Global Middle Office, Front Office, Corporate Treasury, and other operations teams…
Added 15 hours ago
IS
Tier 2 I.T. Administrator
IMP Solutions
Halifax, NS
- Full-time
…platforms. This role acts as an escalation point for front-line support while ensuring systems are secure, reliable, and performing optimally. The successful candidate will bring strong…
Added 15 hours ago
IS
Tier 1 Service Desk Associate
IMP Solutions
Halifax, NS
- Full-time
1+ years of Service Desk, Desktop Support or Information Technology Systems experience
Added 15 hours ago
F
IT Onsite Specialist - Vancouver
FLSmidth
Vancouver, BC
- Full-time
Bring 3–5 years of experience in IT support, desktop support, or a related technical role.
Added 15 hours ago
G
IT Services Specialist
Genesys
Toronto, ON
- Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 15 hours ago
Digital & Email Marketing Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Support website updates, promotional launches, landing pages, and content refreshes.

FLSmidth

IT Onsite Specialist - Vancouver

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Bring 3–5 years of experience in IT support, desktop support, or a related technical role.
Posting language: English
Posted: Nov 3, 2026

Original job description

IT Onsite Specialist - Vancouver

The IT Onsite Support Specialist provides hands-on Level 2 IT support at assigned business locations, serving as the local extension of Global IT teams. The role is responsible for resolving technical issues that require physical presence, maintaining site technology and operational readiness, managing IT assets, and supporting employee onboarding and offboarding. This position also provides hands-on assistance to Network, Platform, Security, and Workplace teams and coordinates with remote teams and external vendors when additional support is required.

We are looking for a hands-on IT professional who combines strong technical troubleshooting skills with a customer-focused mindset and the ability to work independently in a business environment. The ideal candidate takes ownership of issues, communicates effectively with users and technical teams, and is comfortable working across different areas of IT to deliver reliable onsite support.

Your responsibilities

Deliver Level 2 onsite support for hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace technology.
Resolve incidents and service requests through ServiceNow while meeting established service levels and maintaining clear ticket documentation.
Maintain site IT readiness by ensuring end-user devices, meeting room technology, printers, network equipment, and other local technology remain operational.
Execute hands-on activities for Global IT teams, including equipment installation, replacement, troubleshooting, cabling, rack and stack, reboots, and other physical infrastructure activities.
Manage IT assets and inventory, including receiving, deployment, recovery, stock management, audits, and lifecycle activities.
Support employee onboarding and offboarding by preparing, deploying, recovering, reimaging, and securing IT equipment.
Coordinate with remote IT teams and vendors to resolve complex technical issues and complete activities requiring additional expertise or external resources.
Support IT projects, site surveys, office moves, infrastructure activities, and other initiatives requiring onsite technical presence.
Maintain knowledge articles, procedures, and documentation while identifying opportunities to improve onsite support processes and service quality.

What you bring

Bring 3–5 years of experience in IT support, desktop support, or a related technical role.
Demonstrate experience providing onsite enterprise IT support and resolving hardware and software issues.
Apply strong knowledge of Windows, Microsoft 365, mobile devices, printers, peripherals, and workplace technology.
Understand basic networking concepts, connectivity troubleshooting, cabling, and network equipment.
Demonstrate experience with ITSM tools, preferably ServiceNow, and IT asset management processes.
Understand asset lifecycle management, inventory control, and CMDB principles.
Communicate effectively in English and the local language.
Work independently, prioritize effectively, and take ownership of technical issues through resolution.
Collaborate effectively with remote IT teams, vendors, and business stakeholders.
Maintain a professional, customer-focused approach when supporting employees and business operations.
Hold an Associate Degree, technical diploma, or equivalent technical experience.
Flexibility to work fully onsite (100% presential), with occasional travel to regional sites as required

What we offer

Gain international exposure by collaborating with Global IT teams and colleagues across multiple countries.
Develop your technical skills through hands-on experience with enterprise technologies and diverse IT environments.
Build your career within a global organization with opportunities for professional growth and continuous learning.
Work in a collaborative environment where your technical expertise directly contributes to business operations.
Gain exposure to a broad range of technologies, projects, and IT functions.
Be part of an inclusive workplace that values collaboration, diversity, and different perspectives.
Enjoy competitive local-market compensation and benefits.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers

Apply About employer

More about this job

Responsibilities

Provide hands-on Level 2 onsite support for end-user devices, workplace technology, connectivity, and local IT infrastructure, resolving incidents and requests through ServiceNow. Manage IT assets and employee equipment lifecycle, support onsite projects and infrastructure work, and coordinate with remote teams and vendors to maintain site readiness.

Requirements

Requires 3–5 years of IT or desktop support experience, enterprise onsite support experience, and knowledge of Windows, Microsoft 365, networking basics, ITSM tools, and asset management. Candidates should communicate effectively in English and the local language, work independently with a customer-focused approach, and hold an associate degree, technical diploma, or equivalent technical experience.

Skills

Level 2 IT Support
Hardware And Software Troubleshooting
Windows
Microsoft 365
Mobile Device Support
Printer And Peripheral Support
Meeting Room Technology
Basic Networking
Connectivity Troubleshooting
Cabling And Network Equipment
ServiceNow
IT Asset Management
Inventory Control
CMDB Principles
Customer Service
Onboarding And Offboarding

Benefits

Professional Growth Opportunities
Continuous Learning

Visa sponsorship

Not detected in the job text

Keywords

Level 2 IT Support
Onsite Support
Windows
Microsoft 365
ServiceNow
ITSM
IT Asset Management
CMDB
Hardware Troubleshooting
Software Troubleshooting
Mobile Devices
Printers
Peripherals
Meeting Room Technology
Networking
Connectivity Troubleshooting
Cabling
Network Equipment
Inventory Management
Asset Lifecycle Management
Employee Onboarding
Employee Offboarding
Equipment Deployment
Equipment Recovery
Reimaging
Rack And Stack
Incident Management
Service Requests
Site Surveys
Infrastructure Support

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