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Added 1 hour ago
RP
Store Manager (MIT)
Rexall Pharmacy Group Ltd.
Toronto, ON
- $46,375 to $64,925 CAD / year
- Full-time
…and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the “SOAR” values. Talk about a…
Added 1 hour ago
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Ingénieur En Mécanique / Mechanical Engineer
Actalent
Terrebonne, QC
- $46 to $77 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 1 hour ago
SH
Accounts Receivable Manager
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Identify opportunities to improve AR efficiency, accuracy, internal controls, and customer service.
Added 1 hour ago
Operations Supervisor
David's Bridal
Edmonton, AB
As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan.…
Added 1 hour ago
Operations Supervisor
David's Bridal
Vaughan, ON
As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan.…
Added 2 hours ago
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Field Service Technician | Security Systems (GTA-FST002)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking Field Service Technicians to join this dynamic team and support security system installations, maintenance, and troubleshooting across multiple locations.
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 2 hours ago
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Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Assists the sales team in support of their goal achievement. Coaches, councils and trains the sales force to improve individual service selling skills. Overall responsibility for customer…
Added 2 hours ago
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Finance Manager, Accounting & Financial Reporting (Hybrid)
Stryker
Hamilton, ON
- Full-time
…balance-sheet integrity and corporate reporting cycle. You will lead a team while partnering across Finance, shared services and the broader organization to strengthen financial governance,…
Added 2 hours ago
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Ingénieur(e) ou analyste, analyse d’opérabilité / Engineer or Analyst, Operability Analysis
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 2 hours ago
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Director of Care - Full time - York
Extendicare
Sudbury, ON · LTC - York (York St.)
- Full-time
Customer Service - By employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with…
Added 2 hours ago
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Quality Inspector
Actalent
Tiverton, ON
- $48 to $55 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 2 hours ago
SH
Retail Sales Associate
Sunglass Hut
Whistler, BC
- Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 2 hours ago
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Service delivery Manager
CGI
Toronto, ON
- Full-time
We are seeking a senior technology leader with a strong background in software development, solution architecture, and production support. The successful candidate will guide solution…
Added 2 hours ago
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Service Delivery Leader (SDL)
CBRE
Vancouver, BC
- Full-time
The Service Delivery Leader (SDL) organizes and leads projects of less than $50,000 (with some exceptions) from inception to completion. The SDL is accountable for defining the project’s…
Added 2 hours ago
CM
Service Leader
Chipotle Mexican Grill
Milton, ON
- Full-time
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and…
Added 3 hours ago
AB
Engineering Supervisor
Amphenol Borisch Technologies
London, ON
- Full-time
Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across…
Added 3 hours ago
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Service Manager
ABB
Mississauga, ON
- Full-time
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make…
Added 3 hours ago
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Project Manager - Control System Upgrades
Evertz
Burlington, ON
- Full-time
You will be the main point of contact between the customer, the Regression team, MAGNUM engineering and Service groups for every aspect of the project: scope, quoting, schedule, resources,…
Added 3 hours ago
Retail Sales Associate
EssilorLuxottica Group
Whistler, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 3 hours ago
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5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
…results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 3 hours ago
LE
Director, Human Resources
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics creates innovative solutions for a better life. Our brand promise, 'Life's Good,' reflects…
Added 3 hours ago
O
Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 3 hours ago
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Stanley Park Popcorn Vendor Team Lead
GoodWork.ca
Vancouver, BC
- Internship
SPE is seeking an organized and service-oriented Team Leader to join our team as a paid Popcorn Vendor during the Astra Lumina at Stanley Park event. This role involves selling popcorn…
Added 3 hours ago
Director, Human Resources
Human Resources
Toronto, ON
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics creates innovative solutions for a better life. Our brand promise, 'Life's Good,' reflects…

Flyover

Operations Manager

Vancouver, BC, Canada

$75,000 CAD / year · Full-time

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Job details

Pay: $75,000 CAD / year
Job type: Full-time
Apply by: May 1, 2027
Experience: A minimum of 3–5 years of experience in operations management, preferably in themed entertainment, attractions, hospitality, or tourism
Posting language: English
Posted: Nov 2, 2026

Original job description

About the role

Flyover is looking for an Operations Manager to join our team. The focus of this role is to oversee the location’s day-to-day operations, ensure efficiency, optimize processes, manage resources, and lead teams to achieve our organizational goals. This key management role is responsible for ensuring a seamless and memorable guest experience, guiding and supporting frontline teams, upholding the highest safety standards, and driving operational excellence at a premier entertainment destination.

Compensation:

75,000 CAD/annually
Extended Benefits
Short Term Incentive eligible

What you'll do

Lead operational strategy and execution across all facets of the Flyover attraction, ensuring alignment with business goals, brand standards, and guest satisfaction metrics
Drive a culture of excellence and accountability among frontline teams and supervisors through coaching, mentorship, and performance management.
Champion our guest experience service standards, refining operational workflows, and proactively identifying opportunities to exceed expectations
Optimize workforce planning, balancing labour efficiency with service quality through effective scheduling, forecasting, and real-time floor management.
Collaborate cross-functionally with marketing, technical, retail, and food & beverage teams to deliver seamless experiences and capitalize on revenue-driving initiatives
Leverage data and operational insights to evaluate KPIs, improve throughput, and elevate operational effectiveness and guest satisfaction scores
Lead frontline team recruitment, onboarding, and development programs to attract top talent, foster retention, and build a high-performing, guest-focused team
Act as a key leader on-site, making real-time decisions during peak hours, resolving escalated guest concerns, and serving as a role model for operational leadership
Other duties as assigned

Education & Experience

Bachelor’s degree in business, operations management or related field, preferred
CPR/First Aid Certification or willingness to obtain

Ideal Experience

A minimum of 3–5 years of experience in operations management, preferably in themed entertainment, attractions, hospitality, or tourism
Proven ability to manage high-volume guest flow in a fast-paced, dynamic environment
Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management
Working knowledge of safety regulations, operational procedures, and guest experience strategies

Physical Demands

Ability to stand and walk for extended periods
Must be able to move throughout the attraction, including climbing stairs, navigating backstage areas and accessig elevated or confined spaces
Occasional lifting, pushing or pulling items up to 40lbs (e.g equipment, supplies and promotional materials)
Comfortable working in varying conditions including low lighting, loud environments, and around motion-based simulation equipment
Manual dexterity to operate equipment, use handheld devices, and complete light administrative tasks
Must be able to respond quickly and safely to emergency situations, including directing guests and assisting with evacuations if needed

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable an individual with disabilities to perform these essential functions.

Welcoming All Applicants

At Flyover, we value a strong team built on respect and professionalism. We seek individuals who bring talent, enthusiasm, and a commitment to great guest experiences. Our hiring decisions are based on skills and qualifications, as well as alignment with our mission and values.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation upon request.

About Flyover Attractions

Flyover is an award-winning immersive flying theatre experience that transports guests through the planet’s most epic places. The attraction utilizes flight motion seats engineered to swoop, dip and turn, giving guests a feeling of flight, while a 65-foot spherical screen provides guests with an unparalleled fight across iconic locations and natural landscapes. Special effects, including wind, mist and scents, to create an unforgettable entertainment experience. Flyover attractions are located in Chicago; Las Vegas; Reykjavik, Iceland; and Vancouver, Canada.

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More about this job

Responsibilities

Lead the attraction’s daily operations, workforce planning, and frontline teams while maintaining safety, service standards, and alignment with business goals. Use operational data to improve efficiency and guest satisfaction, collaborate across departments, and resolve issues in real time.

Requirements

The role calls for 3–5 years of operations management experience, ideally in entertainment, attractions, hospitality, or tourism, and experience managing high-volume guest flow. A bachelor’s degree in a related field is preferred; candidates should understand budgeting and financial statements, safety procedures, and guest experience practices, and hold or be willing to obtain CPR/First Aid certification.

Skills

Operations Management
Operational Strategy
Team Leadership
Coaching And Mentorship
Performance Management
Guest Experience
Workforce Planning
Scheduling And Forecasting
Cross-Functional Collaboration
KPI Analysis
Process Optimization
Recruitment And Onboarding
Budgeting And Financial Management
Safety Compliance
Guest Flow Management
Emergency Response

Benefits

Extended Benefits
Short-Term Incentive

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Operational Strategy
Guest Experience
Frontline Team Leadership
Workforce Planning
Scheduling
Forecasting
Performance Management
KPI Analysis
Process Optimization
Guest Flow
Recruitment
Onboarding
Budgeting
Profit And Loss
Balance Sheet
Cash-Flow Management
Safety Regulations
Operational Procedures
CPR
First Aid
Attractions
Themed Entertainment
Hospitality
Tourism
Emergency Response

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