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Added 2 mins ago
GT
Bilingual Customer Care Representative (EN/FR)
Golf Town
Woodbridge, ON
- Full-time
As a Bilingual Customer Care Representative (FR/EN) with Golf Town, you will deliver an exceptional customer experience by providing timely, accurate, and professional support through email…
Added 2 mins ago
CO
Housekeeping Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…reporting maintenance or safety concerns, and providing courteous service to residents, staff, and…
Added 2 mins ago
NS
Occupational Therapist - Inpatient Unit - Mental Health & Addictions
Nova Scotia Health Authority
Truro, NS
- Internship
$52.77 hourly with 25 years’ service with the employer
Added 2 mins ago
NS
Quality & Patient Safety Leader - Quality & Patient Safety
Nova Scotia Health Authority
Halifax, NS
- Full-time
…plans to achieve the best outcomes in health care program and service delivery, safe care and continuous improvement to meet or exceed all accreditation…
Added 2 mins ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
New Glasgow, NS
- Full-time
$52.77 with 25 years' service with the employer
Added 2 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
$52.77 hourly with 25 years' service with the employer
Added 2 mins ago
QH
Facility Maintenance Representative
Quinte Health
Belleville, ON
- Full-time
Quinte Health is seeking a Facility Maintenance Representative to join our Facilities team. In this role, you'll help maintain the critical infrastructure that keeps our hospitals operating…
Added 2 mins ago
AC
Représentant Des Comptes Clients/customer Account Representative
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
Gérer un portefeuille incluant les services de réparation de composants et des comptes de transporteurs internationaux, en sassurant dune qualité de service constante.
Added 17 mins ago
IH
Medical Laboratory Assistant
Interior Health Authority
Trail, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 32 mins ago
V
Freelance In-Person Event Specialist - Toronto, Canada
Visit.org
Toronto, ON
- Temporary
Be the Visit.org representative, leader, and problem solver at events
Added 32 mins ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
At CDPS, our culture is driven by our commitment to creating a safer Colorado and guided by a public service focus. We strive to provide effective solutions and services to our fellow…
Added 46 mins ago
CH
Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…travelling from key meeting points to CMH staging areas. As the CMH representative on board the motor coach, responsibilities include a variety of administrative and safety-related tasks,…
Added 46 mins ago
IW
District Vice-President
IG Wealth Management
Quebec, QC
- Full-time
Service IG Wealth Management Advisors in the Greater Montreal Area and Atlantic Canada, focusing on generating sales from new and existing Advisors
Added 46 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Added 46 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
Added 46 mins ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…Facility Management, the role converts approved strategies, service standards, budgets, and risk priorities into disciplined operational…
Added 46 mins ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
ON · Ontario, Canada
- Full-time
…practical improvements that improve productivity, adoption, service experience and confidence in…
Added 47 mins ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…practical improvements that improve productivity, adoption, service experience and confidence in…
Added 47 mins ago
AI
Customer Sales & Service Representative
Applied Industrial Technologies - Canada
Cranbrook, BC
- Full-time
…qualified and motivated individual to fill the position of Customer Service Representative at our Cranbrook, BC…
Added 47 mins ago
PH
Food Service Worker, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
The Food Service Worker performs various duties that include food preparation, cooking and assembly, and/or checking order accuracy for patients. The role follows established food recipes…
Added 47 mins ago
AS
Dementia Resource Consultant - Middlesex - UH
Alzheimer Society Southwest Partners
London, ON
- Full-time
The DRC provides specialized dementia-focused support, education, and service navigation to ensure that person living with dementia and/or care partners receive appropriate, timely, and…
Added 47 mins ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 47 mins ago
PH
Radiological Technologist, Computed Tomography General Procedures, Medical Imaging - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
…department staff and completing payroll records and organizing in-service education programs; prepares patient booking schedules; completes employee appraisal forms and reviews performance…
Added 47 mins ago
E
Firmware Developer
Epiroc
Pitt Meadows, BC
- Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 47 mins ago
E
Systems Designer
Epiroc
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- Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…

Flyover

Operations Manager

Vancouver, BC, Canada

$75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $75,000 CAD / year
Job type: Full-time
Apply by: May 1, 2027
Experience: A minimum of 3–5 years of experience in operations management, preferably in themed entertainment, attractions, hospitality, or tourism
Posting language: English
Posted: Nov 2, 2026

Original job description

About the role

Flyover is looking for an Operations Manager to join our team. The focus of this role is to oversee the location’s day-to-day operations, ensure efficiency, optimize processes, manage resources, and lead teams to achieve our organizational goals. This key management role is responsible for ensuring a seamless and memorable guest experience, guiding and supporting frontline teams, upholding the highest safety standards, and driving operational excellence at a premier entertainment destination.

Compensation:

75,000 CAD/annually
Extended Benefits
Short Term Incentive eligible

What you'll do

Lead operational strategy and execution across all facets of the Flyover attraction, ensuring alignment with business goals, brand standards, and guest satisfaction metrics
Drive a culture of excellence and accountability among frontline teams and supervisors through coaching, mentorship, and performance management.
Champion our guest experience service standards, refining operational workflows, and proactively identifying opportunities to exceed expectations
Optimize workforce planning, balancing labour efficiency with service quality through effective scheduling, forecasting, and real-time floor management.
Collaborate cross-functionally with marketing, technical, retail, and food & beverage teams to deliver seamless experiences and capitalize on revenue-driving initiatives
Leverage data and operational insights to evaluate KPIs, improve throughput, and elevate operational effectiveness and guest satisfaction scores
Lead frontline team recruitment, onboarding, and development programs to attract top talent, foster retention, and build a high-performing, guest-focused team
Act as a key leader on-site, making real-time decisions during peak hours, resolving escalated guest concerns, and serving as a role model for operational leadership
Other duties as assigned

Education & Experience

Bachelor’s degree in business, operations management or related field, preferred
CPR/First Aid Certification or willingness to obtain

Ideal Experience

A minimum of 3–5 years of experience in operations management, preferably in themed entertainment, attractions, hospitality, or tourism
Proven ability to manage high-volume guest flow in a fast-paced, dynamic environment
Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management
Working knowledge of safety regulations, operational procedures, and guest experience strategies

Physical Demands

Ability to stand and walk for extended periods
Must be able to move throughout the attraction, including climbing stairs, navigating backstage areas and accessig elevated or confined spaces
Occasional lifting, pushing or pulling items up to 40lbs (e.g equipment, supplies and promotional materials)
Comfortable working in varying conditions including low lighting, loud environments, and around motion-based simulation equipment
Manual dexterity to operate equipment, use handheld devices, and complete light administrative tasks
Must be able to respond quickly and safely to emergency situations, including directing guests and assisting with evacuations if needed

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable an individual with disabilities to perform these essential functions.

Welcoming All Applicants

At Flyover, we value a strong team built on respect and professionalism. We seek individuals who bring talent, enthusiasm, and a commitment to great guest experiences. Our hiring decisions are based on skills and qualifications, as well as alignment with our mission and values.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation upon request.

About Flyover Attractions

Flyover is an award-winning immersive flying theatre experience that transports guests through the planet’s most epic places. The attraction utilizes flight motion seats engineered to swoop, dip and turn, giving guests a feeling of flight, while a 65-foot spherical screen provides guests with an unparalleled fight across iconic locations and natural landscapes. Special effects, including wind, mist and scents, to create an unforgettable entertainment experience. Flyover attractions are located in Chicago; Las Vegas; Reykjavik, Iceland; and Vancouver, Canada.

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More about this job

Responsibilities

Lead the attraction’s daily operations, workforce planning, and frontline teams while maintaining safety, service standards, and alignment with business goals. Use operational data to improve efficiency and guest satisfaction, collaborate across departments, and resolve issues in real time.

Requirements

The role calls for 3–5 years of operations management experience, ideally in entertainment, attractions, hospitality, or tourism, and experience managing high-volume guest flow. A bachelor’s degree in a related field is preferred; candidates should understand budgeting and financial statements, safety procedures, and guest experience practices, and hold or be willing to obtain CPR/First Aid certification.

Skills

Operations Management
Operational Strategy
Team Leadership
Coaching And Mentorship
Performance Management
Guest Experience
Workforce Planning
Scheduling And Forecasting
Cross-Functional Collaboration
KPI Analysis
Process Optimization
Recruitment And Onboarding
Budgeting And Financial Management
Safety Compliance
Guest Flow Management
Emergency Response

Benefits

Extended Benefits
Short-Term Incentive

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Operational Strategy
Guest Experience
Frontline Team Leadership
Workforce Planning
Scheduling
Forecasting
Performance Management
KPI Analysis
Process Optimization
Guest Flow
Recruitment
Onboarding
Budgeting
Profit And Loss
Balance Sheet
Cash-Flow Management
Safety Regulations
Operational Procedures
CPR
First Aid
Attractions
Themed Entertainment
Hospitality
Tourism
Emergency Response

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